Customer Ratings & Reviews

The Geek Squad is made up of the most talented technicians, each with install skills and great attitudes because the install could have gone wrong and for some reason it never did. And the Best Buy one time membership fee is a game changer that everyone should know about. Kudos to Best Buy and Keith Taylor

Quick setup and walked us through the basic functions and answered all questions....

The agents arrived early and went right to work. They got our sound system to work including surround sound using both our speakers and built in speakers. Thank you Geek Squad.

Great Job By Richard N. And The Geek Squad !!!! They Were Patient And Thorough In Assessing What Needed To Be Done To Get My Home Theatre And Cabin Sound System Operational. Richard Explained What We Were Facing, His Plan Of Action, And Possible Problems We Could Encounter In The Future. It Was A Very Positive And Productive Experience ..... I'd Definitely Welcome Richard N. Back !!!!

Quick and thorough with no issues. Competent and provided good guidance on use.

Very happy with the service that I received.the geek Squad never lets me down.

Geek squad did a great job. I did not receive points for my purchase.

Two wonderfully talented men repaired an ongoing problem that had plagued my audio/video system for the last 12 year connecting a surround sound system to a new TV. I am still unbelievably thankful. They accomplished what no one else could!

The agents were very professional and knowledgeable. they were quick in doing the setup and explained themselves while doing the job. not only did they do a great job, but put everything back together as if no one had been here. I would recommend the geek squad for any type of home entertainment set up.

My sound system was hooked up and set up correct the first time. I had this Bose system for a long time and just never had the time to get it installed, the geek squad person took care of it very well. They are the best and it help's when the person has a history that is goes back to old school equipment.

Nadeep was on time,extremely pleasant knowledgeable efficient and quite frankly, just a fun guy too talk tech with. I learned a lot observing him, and he answered all my questions in a timely manner. I highly recommend him.Top quality service.

he did a great job i would a problem if i had to do it myself

The installers were knowledgeable and professional. I was upgrading to a new 4K OLED so my old receiver could only handle 1080p but I wanted to keep the old Yamaha Aventage series that I love. An in wall optical audio cable from the TV into one of my 2 available inputs in the receiver still has me rocking a great picture and sound.

Tech was groan I will recommend him or her to anyone

Agent was a computer guy rather than a TV/home theater guy. Initially I wasnt happy they sent him. He admitted there was a SNAFU with scheduling and that's how he got assigned. Regardless, he figured everything out and made the receiver, with the 4K fire stick, and my TV work using just the fire stick remote.

I had my surround sound hooked up and I needed a subwoofer and Jeremiah suggested this Sony subwoofer which is amazing it is all I needed and more and I got it for a great price

good job, professional, informative and prompt service.

Initial set up failed within hours and we couldn't get a do over appointment for a whole month. However, once Zach and Joe showed up, they diagnosed the problem and worked tirelessly to set up our devices correctly. We are now ready for the Super Bowl and couldn't be happier for the professionalism displayed by these two Geek Squad ambassadors

Great & knowledgeable service.Always friendly & punctual.

They do a great job every time. They don't leave until you are fully satisficed