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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,792 reviews
  • Rated 5 out of 5 stars

    Connection successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected all of my devices to my receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad professional and knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have the Geek Squad do something for me it's absolutely Top Notch. The Geek Squad is always so proffesional and knowledgable I would give them a 10 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service!! On time, very friendly, and knowledgeable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good clean work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up, ran the unit through its paces, and made sure all speakers were connected properly and sat clean and tidy in my entertainment center. Made my life easier as a newbie for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was hooked efficiently by the Geek Squad agent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed and set up receiver and programed to rem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my receiver quickly, and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue once again. Had them set up my receiver and speakers. These ladies and gentlemen seriously rock! Fast, efficient and lightning quick! Very personable and friendly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    techs helped me set up my TV/Whole Home stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs helped me set up my TV/Whole Home stereo entertainment system. Their knowledge and skill was impressive. I won't hesitate to call them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my reciever with knowledge:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my reciever and tuned in my home theatre, tv and Netflix sos. They were friendly and knowledgeable and answered any questions I asked. Told me if I had any troubles with it to give him a call and he would come back to make sure it is working properly . Great customer service and the product is working beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV/Sound System Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support. Informative. Professional. Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rewire ,thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rewired all my devices to our tv. works great!! thanks,rich

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out followed all Covid protocols that were explained to me before there visit. There were very professional and did a great job walking me through everything that they did and asked questions before completing certain tasks to make sure that the end result is what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick and efficient and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver. and DVD player were quickly connected, including the speakers we already had. They took the time necessary to make sure we knew how to use the new equipment. They carried out all packing materials, etc, leaving no mess behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reconnected my a/v receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent found and fixed problem quickly. Courteous and answered my questions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time and had the problem fixed in a few minutes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad also setup my receiver so the arc return would work with the TV, they done an excellent job they were fast and efficient in all they done. I'm a very happy camper. Thank you for a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This guy is a superstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy made all the connections, minimized the visibility of the wires, instructed me how to access various sites as well as how to avoid common mistakes, and corrected a wire connection in one of my front speakers. This guy is amazing! All this plus a great personality and serious work ethic. Give him a raise! (He didn't aske me to say that).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kip and Garrett did an excellent job getting things setup removed and cleaned up Their instruction was extremely helpful and things seem to be working wonderful!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reset the connection between the receiver and TV, Blu-Ray/CD player, but he disconnected our Xfinity and now we can't access it. Additionally, the sound continues to cut out between the TV and the receiver. I realize this may be an issue with the device, but disconnecting the Xfinity clearly is not. I already submitted a review expressing my disappointment over the $140 I paid but heard nothing back. I think the technician meant well, but he was not able to deliver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar connect worked very well with unit and easily installed.

    I would recommend this to a friend
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