Customer Ratings & Reviews

Adam was awesome. He was friendly and on time and very helpful. He set up the tv and av receiver and dvd and Firestick and wii and even got all the remotes programmed. He also showed me how to use everything.

My installation was smooth. Perfect job, pleasant team!

Great installation and setup!!!!!!!!!!!!!!!!!!!!!!!

Matt and his team did a great job of connecting all the components, organizing them and bundling/hiding the cords. The went through and tested all the settings and had me listen to each option and programmed each field to my liking. Will be using them again for the next theater setup downstairs.

the team did a great job setting up the A/V processor.

Matthew Gonzales did an outstanding, efficient & knowledgeable reconnection of all our house speakers & equipment to a new Denon receiver. He went out of his way with a call back the next day to see if we had any more questions. Great service!!

Thanks for perfectly setting my system up you exceeded my expectations as usual

Agent was extremely knowledgeable and very helpful.

I always get great service when the Geek Squad comes to my home. I have a complicated (for me) audio and video system that is too complicated for me to fix on my own. The Geek Squad comes out and fixes my issue and then spends whatever time needed explaining to me the service. I then get a tutorial on how to use the equipment.

Installation team was very professional, but missed at a point and some of the cables are coming out. The cables put in the receiver are not properly secured so faced some issues.

He was very knowledgeable. and courteous. always a good experience

He was fantastic and brought my new tv and hooked it up and started everything up

The Geek Squad was quick, efficient and very friendly.

Great experience. Solved our issue completely!!!!!

The service I received was impeccable. I am in a more rural area, and the two guys that came to assist were very patient with connection issues and went above and beyond to tune my audio system with a current system in place. I appreciate it!

Agents are on point, knowledgeable, and always carry themselves with the utmost professionalism, however, I do feel "rushed" after each service call and come away not fully understanding just what all went down with the service. As a senior (Law Enforcement-Retired) with advanced degrees in business administration, I consider myself above average when dealing with technical issues. However, when it comes to all the buttons and switches associated with TV and HI-Fidelity in today's market I want easy HIGH QUALITY and ENJOYABLE products, that's what I pay for and that is what I expect the Geek Squad to guide me through step by step, in a manner that is consistent with an A /B/ C/ approach to the enjoyment of my equipment, thus I conclude with "Listen to the music" meaning "your fan base" !!!

He came on time & fixed my problem. It was an easy fix.

The geek squad did a great job of connecting the new subwoofer to my old sound system!

The 3rd party installers arrived on time. They appeared in a rush. They refused to install the subwoofer that was part of the package that I purchased. My package included the installation of apps. They advised they only due 2 (two). Total duds!

Did a great job and was done quickly. Very pleased