Customer Ratings & Reviews

The man who installed my new 50' Samsung T.V. was Robert! He did such a terrific job that I was immediately impressed in that (1) He installed it by himself! and (2) that he did such a terrific job so quickly! Robert is very professional and very polite!

Punctual Covid safe Polite Knowledgeable Patient!!!

Alex was excellent at configuring the Denon receiver to our needs. This included multi room set up, tuning the surround sound in the living room, and explaining how to use the phone apps. We are so happy with the results.

The 2 installers did a great job hooking up my smart tv to my cable box, my stereo receiver, DVD player and my 2 speakers. It was not an easy task with all the different cables but they easily figured it out. Will definitely use the Geek Squad again. Money well spent.

I must say that I was thinking about cancelling my Total Tech membership; but then Jeff came out, diagnosed problems I had on two separate receivers (even though he was only dispatched for one), and came up with a great solution. I'm very pleased.

The two technicians did a wonderful job. They were courteous, professional and kind. The problem with our receiver was resolved and our new multi system remote was set up. Thank you for your much needed help. I don’t currently have the form with your names on it, forgive me, but you know who you are.

The agent (Antonio) was able to correct some earlier problem with the surround sound system and tested the components to make certan they were connected and working properly. I also requested removing any redundant speaker wiring which he did. I appreciate the responce and I an happy with the result.

The agent was very helpful and connected all my remote devices to run the receiver, TV, and DVD player. He also set up my turntable and receiver. He thoroughly explained what setting on the remote controlled which device and how to use the receiver remote.

Mike and his assistant did a great job. Competent, professional, courteous, and communicative. It was a pleasurable experience.

The service tech.were both very good and connected my Pioneer receiver and did there job very well both get 5 stars from me excellant.

All representatives were excellent. They worked well together and knew what they were doing. They were courteous to us and carefully showed us how everything worked. We were pleased.

I’ve had several guys come out and try and tackle this beast of a stereo system. My husband had and your guy is the only one that succeeded hallelujah. Thank you.

The techs were very prompt, professional, and very knowledgeable. They installed and connected every component with expertise. They also made sure all components worked properly and made sure I knew how to use everything before leaving. Total Tech is totally worth the money!

The agent completed our t.v. and Denon receiver perfectly

A true professional showed up at my door, went immediately to work, answered all my questions, was able to finally fix the issues with my equipment.

Agent keeped us informed of when he would arrive and did so on time.He then walked us thru what was to be done and went to work. Upon completion of job he reveiwed the remote for the tv.He stayed til we felt we understood how tv operated. Great person to work with.

New receiver, the techs set it up and connected to my speakers.

Did a tremendous job of tuning on my DIRAC sound sytsem for my home theatre

The agents installed my new Marantz and made sure that the whole TV set-up was working. They also made sure me all-in-one remote was connected to the new receiver.

Our agent was Jarod Heintz. He had to troubleshoot our home theater set up and had the problem well in hand in a short period of time. He reset our remotes and explained the fixes he made in terms a non-geek could understand. I was very satisfied with his work.