Customer Ratings & Reviews

the geek squad removed old receiver ,hooked up new receiver connected cables to tv, all speakers indoor and out door. also did mass cable cleanup. they were very efficient and neat and pleasant and took all the old cables away

Your agents were very professional and explained in detail how the new set up works.

Due to some remodeling, our receiver was disconnected from the other devices and speakers and we were unable to get it reconnected properly. The Geek Squad agent reconnected our device to the TV and surround speakers so we could enjoy the sound again

Agent advised us that we did not need the item and it was returned to the store. I appreciated his honesty.

Technician was not able to fix my problem, but pointed me in the right direction to contact the manufacturer and my part was replaced under full warranty.

Geek squad has done a fantastic job of what they’re doing. Sadly Best Buy customer service on the phone, emails, and in person has gave me terrible experience.

The geek squad was knowledgeable and courteous. They were on time and got the job done in a timely manner.

Great services, efficient and knowledgeable techs.

Excellent job setting up my receiver. Everything works great. No more issues with my TV

I would highly recommend the Geek Squad to everyone who may need assistance with their electronic devices. They were extremely courteous, professional and diagnosed my surround system problem in a very short time.

Second time agents have assisted my install of older speaker system with a new Receiver amp to provide surround sound in "TV Room". Brad Lujan and his assistant Roman are terrific. including training me in use of remotes, features, etc.

the agent was wonderful helpful and caring the follow up has been very helpful

Efficient and Highly Knowledgeable. Performance, singularly and collectively, outstanding

Excellent job needed more time but that’s all they had very polite

The home service team did the job efficiently and with great skill. They covered all the bases and got our new Harmony remote working beautifully. Pleasant and thoughtful in their work they patiently answered every question about our system.

The two “Geeks” who arrived were very efficient as they installed a new TV in the family room. They were respectful of the property and very friendly.

The Geek Squad team mounted the new TV and set it up to work with my existing receiver. They were super friendly and answered all my questions. They made sure that I was completely satisfied and never rushed.

Tech said I needed a new subwoofer when he tested all the speakers, but looing in the back of the receiver it was not plugged in or connected. No instruction how to use.

Thank you, This was not my first choice. The one I wanted was not in stock and company would not even take an order for six weeks. there was only one receiver on the shelf in stock . I took a chance turns out it works very good.

Great team extremely professional and a pleasure to ha e in our homw