Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 126 reviews

Rating Filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 126 reviews
  • Rated 4 out of 5 stars

    Universal remote not totally coded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just about everything was installed correctly and the service personnel was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time - kept updated on progress- explained and did not belittle. Clean and on time- did a few extras - thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love Best Buy and the People who come to help us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everything is working! I can’t get any thing except the tv picture and play my DVD’s! I can not get the other shows like crown and all I have been paying for for years! Can someone come here and not leave til it is working and I am able to do it my self. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The computer was set up quickly and correctly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new computer quickly efficiently and was neat and orderly. He was friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed security pc monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after storm, geek squad helped replace pc monitor for security cameras very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The. Agents did a great job they did everything ask of them also a little more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation, no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ver quick, smooth operation by the tech. He really knew what he was doing. So glad for this service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and effienct

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my new business pc perfectly. Really do a great job and customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support. Took the time to educate me on the whole process. So grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all the questions I had and were very respectful. I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the rep was nice and easy to work with. He did every task I wanted and then some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was great I want the same technician to come out again when I need assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was empathetic and competent. I was very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time. Spend so much time showing how to work everything. Answer all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my PC set-up reconfigured with less wiring complexity and easier access to components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely friendly and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daren was very friendly and most helpful in explaining things as he set up my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the computers and was Friendly and VERY HELPFUL!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tech was fantastic. Definitely recommend if you need someone to help you out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on PC Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek did an awesome job setting up my new PC. Now I just need to learn the new operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get help with me getting use to windows10 and learning

    I would recommend this to a friend
Sponsored