Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 130 reviews
(130 customer reviews)to a friend
Rated 1 out of 5 stars
Professional installation?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your screen is to hang on brackets, make sure Geek Squad uses three brackets on the top if your screen is 135" diagonal or larger. They only used two on mine with none on the bottom and the outer third on both sides of my screen sag. This makes it impossible to set the keynote perfectly.
I would recommend this to a friendRated 1 out of 5 stars
Short throw projector.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience. I bought my product in November and no one has come to 8nstall. Last timebit was cancelled.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great screen, I will not use Geek Squad again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted the screen fine but they were supposed to wire in the surround sound system too! The surround sound did not work & there were wires capped all over the place! We never received a phone call regarding the problem or why
No, I would not recommend this to a friendRated 1 out of 5 stars
INcompetent technicians
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incompetent technicians - didn’t even know how to put the screen..
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking a moment to share your thoughts. Like you, we have the expectation that services will be completed satisfactorily and we apologize for that not having been the case for your recent installation. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not a chance for use yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of my equipment works fine so I haven't had a chance to use it yet
I would recommend this to a friendRated 1 out of 5 stars
Hassle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dealing with geek squadcand best buy has been terrible
No, I would not recommend this to a friendRated 5 out of 5 stars
Job well done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really valued Bob’s opinion. We ask questions and he answered. We asked if we needed some new equipment and we felt like he answered truthfully. He told us our projecter was good but recommended a new screen.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad did a nice job setting up the TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was not mounted, and I asked for it. The wall mount didn't come with the TV
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our Home theatre
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with the Home Theatre installation by Geek squad, We didnot use all the features of remote we need to explore some of them. The service was good though it delayed for a long time due to non availability of Tech people thats what I heard when ever I called 1800 Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad professional was supportive and explain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the geek squad professional detailing about why screen wasn’t capturing the image.
I would recommend this to a friend