Customer Ratings & Reviews

This was the best of Geek Squad service!! Thank you Vivienne!! I am now able to enjoy my system and it is working as well as the day you were here!! Thank you! Thank you!! Thank you!!!

Sound bar mounted to older model TV. The job was a bit challenging, because the TV did not have up to date connection options for the sound bar. The Geek techs figured out how to make it work. They carried extra parts in their truck...

I highly recommend Geek Squad services for repairs, delivery and installations. It the Best, and it's great peace of mind. It is also very affordable.

I buy items not knowing how to use or appreciate the products purchased, but thanks to the geek's support, I'm learning how to be a better consumer.

This is the best so far and really appreciated the expertise of the assembly. Did not think I needed it, could have assembled it my self with help, but would have spent a long time trying to work out the system which was taught by the techs that assembled it. Worth the money.

Had trouble with my surround sound system. Called the Geek Squad. Their service person was able to identify and fix the problem in under 20 minutes. Great service, problem fixed, happy customer, will use the squad again if needed.

the agents connected our sandbar and subwoofer to the tv so that we use only one remote and answered our questions. they were very efficient .

They were very professional and extremely knowledgeable. I was very happy that the rear speakers are wall mounted.

Geek squad gets 5 Stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It is a pleasure working with these folks. They transfer their knowledge to the owner while installing the product.

The agent dismantled my old sound bar and installed the new one with one change they upgraded the connection wire to an HDMI for better quality and longevity

The agents were professional, made great suggestions on how to solve some wire issues, and hooked up my tv and sound bar and the tv in the guest room. They were great! I will use them again and recommend them to my friends. Thank you

The prior rep had connected the cables incorrectly, then failed to take the time to turn on the Vizio surrond sound system see if it was working properly.

I just opened this online account to see what I purchased and received. This soundbar service was never completed. No one showed or called. I did receive a text that morning with updated arrival time but when no one showed I called and was told he was delayed 1 hr. I called again and was told he was still delayed, and they referred back to original time of up to 8 pm, At 830 pm still no one showed, and no one called. I called the third time and let them know this expecting someone to follow up about the installation. No one has contacted me since and today I see someone marked it as completed. Considering all the different people I talked to, I can assume the lies are a team effort. This is not just the squad this is a business wide problem. I went to two stores to find the products I had already research and was treated with poor service in both place. Then this group effort to lie about someone who was never coming to install a soundbar. And then it took weeks to set up my account as I was given wrong information by the techs on the phone. 2 Exceptions include the last tech who easily fix my individual account instead of setting up a joint account that doesn't exist, and a great tech who had installed a desktop.

Total Tech Support is great! All the time! I fees so much more support in knowing I can call or if problems someone comes out to troubleshoot!

Geek squad set up two tv's for me. EXCELLENT JOB! Programmed every thing into one remote! Did educational demonstration as well for wife and myself. Very respectful to entering and exiting house and moving furniture! Cleaned up as if they were never there!

Agents did fantastic job recommending my new sound bar and installing it.

Brian was very through. He explained everything hs was doing and how i could use this item. Brian went above and beyond for me. I would highly recomend Brian.

Geek Squad installed my Sony 65X950G, headphones, soundbar, and remote. They were quick and took away my old TV and all the packing material. They also showed me how to use all the devices. I can't say enough about them. They also programmed all the components.

Showed up on time very helpful in explaining procedures. Great job, well pleased.