Customer Ratings & Reviews

Sound bar mounted to older model TV. The job was a bit challenging, because the TV did not have up to date connection options for the sound bar. The Geek techs figured out how to make it work. They carried extra parts in their truck...

Did a great job configuring the sound bar with the new tv.

All good, except refund….cable was not needed and refund to be applied

The Geek Squad person connected our soundbar so that it would work with the same remote as the television. We were very happy with his work.

Very good service from the guys who exchanged our sound bar. Gave us tips on how to deal with syncing if it again is a problem.

Thanks for excellent service! Although my daddy accidentally turned his tv sound all the way up, he's now enjoying his surround sound.

Victor and David were GREAT! They installed my new Sound Bar on June 30... The first one was defective but this one works great ! Thank You Victor and David for such great work!!

The agents were professional, made great suggestions on how to solve some wire issues, and hooked up my tv and sound bar and the tv in the guest room. They were great! I will use them again and recommend them to my friends. Thank you

The agent not only connected my devices, he set me up so that I could used one remote. Something the cable company employee could not do.

The agents installed the new unit and programmed it. One of the installers took the time to walk us through the remote proceedure.

Excellent techs who installed all elements without any issues.

John Hill was great. He was professional, friendly, and patient helping me figure out the Bose App. He also took an extra minute to help me with my printer, which had been a big frustration.

The gentleman setup tv and connected sound bar etc.

The agents continued the solving of a non-problem. I spent $400 dollars on techs from two different companies to find out, by myself, that the mute button on the ROKU handset is on the side where it is hit by the webbing on my hand when I pick it up. Oh: also found how to change the channel. On the back, where my palm hits the buttons. Hours of running from store to store for nothing. Connecting Point didn’t do me any favors, either. Shame on all you techs who don't recognize that women over 70 aren't particularly tech savvy.

Geek Squad came to install my home theater system and Atmos speakers. Everything was neat and seamless. My Geek Squad agent took his time and measured everything he did to make sure all speakers were on the same exact level. Can’t go wrong with Geek Squad service

The Best Buy representative was thorough, courteous and informative while connecting sound bars and DVD players in multiple sites. Very pleased and hope he will return to set up my audio equipment.

This TV is great for our needs. Good picture. The salesman suggested a sound bar. Excellent choice.

The agents were very respectful and friendly. They cleaned up after them selfs and made sure to answer all questions. Great guys

My wife loves her laptop she uses it often in her line of work. She really likes that the keyboard is backlit

Sound quality has improved and is easy to control.