Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Go with Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and super helpful for those that can do this task themselves this is a great service!!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my soundbar and hide all of the cords. It is the same agent who mounted my big screen TV months ago. Great continuity
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job installing soundbar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was able to quickly contact the soundbar to the tv and explain. He was great!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians from the Geek Squad have been great to work with. They were on time, let me know they were coming, and very polite and courteous. In addition, their technical knowledge was great. They also explained things so this Senior Citizen could understand it.
I would recommend this to a friendRated 3 out of 5 stars
Not for the faint hearted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get TV stations, only streamers. And much too complicated to use without readable and more complete directions. Had to have a return visit by installers.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is my Techno Go-To!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was prompt and very professional. Makhi is knowledgeable and friendly and a pleasure to deal with.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
soundbar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the soundbar setup and install was completed without any problems or delays.
I would recommend this to a friendRated 5 out of 5 stars
Efficient and polite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t say enough about our install agent. Did everything we asked for though I forgot to have him do something but that’s on me! I have only positive things to say! I live geek support But getting GEEK SUPPORT ON Phone—- well that rates MINUS 10‼️
I would recommend this to a friendRated 4 out of 5 stars
They were attentive and sociable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a nice job of getting my speakers up and running however I really wanted my new stereo surround speakers as well as a soundbar installed. They are still sitting in unopened boxes and I have to find somehow to get rid of them.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Love Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that helped setting this sound bar for me was very professional and very nice. Thanks Greek squad
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician arrived on time, troubleshooted the issue and fixed it.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sonos ARC install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgable and personable. They worked very efficiently and had me set up and working in no time.. Very pleased. Highly recommend!
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Need better service and communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First set up for the JBL was not a good one. The time was changed on us last minute. The guy who set up the JBL was in and out. We never heard the quality we expected.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service; agents were on time, very knowledgeable, friendly, efficient, easy to talk with and work with; very good.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
We are totally satisfied!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad person connected our soundbar so that it would work with the same remote as the television. We were very happy with his work.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were great with the set up. They hid all the wires and explained how to use it in a friendly manner.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is God!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t say enough about how helpful my Geek Squad guys were with setting up my LG OLED Television. Especially grateful for the programming they did for both the television and my Apple TV. Highly recommend this service!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad upgraded my sound bat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents contacted the sound bar manufacturer and were able to download an upgrade on memory stick and download it to the sound bar. It works perfectly again. Both members of Geek Squad did a great job.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a 4k Ultra HD tv, and it's my first smart tv purchase. The Geek Squad techs were immensely helpful in setting up my device and patiently walking me through the steps to register and activate my tv correctly. Would highly recommend professional installation.
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came out and did a great job at helping me understand my Sonos system. They guys were professional and friendly. Thank you.
This review is from Soundbar Setup
I would recommend this to a friend
