Customer Ratings & Reviews

Installers were very knowledgeable and courteous. Great installation and very quick.

Techs were very knowledgeable about the equipment, Took as much time as needed to explain the use of it. Were prompt and courteous.

The Geek Squad agents took care of every aspect of my new TV setup and adjustment. As usual they did a great job.

I didn't like waiting that many weeks , but the Geek Squad did an excellent job when they came . They did a great job hanging my new big screen & set it up all the way well .

The crew was very helpful, very professional, and did everything in a very very clean and professional manner

Ismail and his assistant did a great job. They were thoughtful and diagnosed the issue

The Geek Squad has handled every issue we have ever had with our computer. The were great in setting up our appliances as well. Can do much over the phone, too. Punctual, friendly, knowledgeable.

This was the second attempt to get our receiver installed and connected so I knew how to use it. Our Geek Squad man was intent on us understanding all the workings of our system and how the new receiver was integrated.

Excellent techs who installed all elements without any issues.

We’ve had an unusable Heos system for about a year. We’ve had other echo get it to work for about a week but it’s crash again. Frank fixes it within minutes! (Amongst other tasks) We’re so thankful to finally be able to use our Heos!

Both Geek Squad employees were very informative and fixed the problem within minutes. Would pay for their service again if needed. Thank You Geek Squad..

At the time of purchase, my Best Buy protection covered set up and I ended up using it.

The Geek Squad installed it within no time. They know their stuff.

The installation of my new sound bar was quick and easy. The technicians were friendly and very knowledgeable. They showed me how to use it and were very patient with my learning curve!

The agent connected my sound bar quickly and efficiently.

The technician connected a sound bar and two speakers. He was professional, knowledgeable and respectful. He explained the equipment and was patient in answering our questions.

The agent attached to my tv quickly. He was very personable and professional.

Talented technicians ready to help get all the parts in the right place. They gave great advice and answered all questions

fausto as great. the other guy not so much. soundbar was installed by other guy and Fausto had to redo it

Can't say enough good about the agents ability to set everything up and make it look good. Agents arrived on time and were very professional. They even wore shoe covers when entering my house, wow awesome.