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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 7,897 reviews
  • Rated 4 out of 5 stars

    Mount installed good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at work when they installed it, but my wife was home & was texting me about one of the guys having an attitude towards her & I think that’s really unprofessional of him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable installers, on time, answered my questions, nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession service and kept us informed every step taken.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Would have appreciated more coordination with me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, courteous installers. However they were less cooperative with part of installation and yet very helpful in others. Would recommend with qualifications as to what to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The tech was very courteous and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were great once they got to my house, but we had problems with our specified installation date. It was NOT the Squads fault, but a problem with in Best Buy corporate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable with setting up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and very thorough. They did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad servkce.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seve did an excellent job setting up the sound bar for our tv. He was patient and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, knowledgeable tech. Xxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came out and hooked up my 55" Television and the Television had a great picture and also hooked up my soundbar for it. Love the 55" tv. Samsung makes great tv's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio set-up was completed and Jay was helpful with answering questions and going over all the components until our Logi remote could be reprogrammed with the new components added to the theater system. Always happy with the Geek Squad team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True special sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to pause the show, because I thought the sould was coming from another room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Connect by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I am not a tech person, so having the Geek Squad connect the system was worth hours of my time to try to figure it out myself. Expert on knowing my complicated Yamaha Surround Siund set up. Even got the tv remote to work the volume on the amplifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv sound bar and tv stand set up the tech was very helpful would recommend tech sopport to my freinds and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad employees were very informative and fixed the problem within minutes. Would pay for their service again if needed. Thank You Geek Squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and reset our sound bar settings. Very knowledgeable and professional. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad quickly did the install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected our Sound Bar to our new TV. It sounds Great and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and connected all my devices. They showed us how to find the apps and channels we wanted. They also moved the old tv upstairs. They were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad solved my tv connection to my Sonos soundbar

    I would recommend this to a friend
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