Customer Ratings & Reviews

My previous review of the installation of the TV by Geek Squad includes the sound bar. Efficient. Courteous. High level customer service. The technician worked quickly and was very personable, a quality important to me. Thank you!

The agents did a terrific job reconnecting my home theatre.

Wow Just a great product and i would 100% reccomend to anyone in the market of buying

Needed our audio setup to work with new TV. Geek Squad did an excellent job and created a new setup which allowed me to do with less cables, but still have all the functionality I desired. They did this in about half the time they anticipated. Great job!

Daniel and Mike from the Geek Squad came out to set up our new purchases, from Best Buy of course! Daniel had been out once before and this time Mike was with him. They were very knowlegible and professional about setting up our system for us. Then Daniel showed us how to use it! Our hats off to Daniel and to Mike!!

As always happens I could not be more pleased with the Geek Squad work . My Samsung Soundbar was installed quickly and pair with my TV . I was then shown how to operate that setup .Th.e agent made sure I could enjoy my new Soundbar

This sound bar is expensive for the quality it gives. It sounds better than the sony it replaced but I think it sounded better in the store than it does in my home.

The Geek Squad team installed a wall mount, hung the TV and connected a new Sound Bar and our cable box and surround sound. They were terrific and patient!

From booking the service to the person who came to our house, everyone was professional. Our only frustration is that the TV continues to go blank for a couple of seconds then the picture comes back. After we experience this and turn off the TV a couple times, it stops doing it and everything is fine, it's simply frustarting.

The techs helped me with sound bar installation They were efficient and very helpful

Installed equipment quickly and professionally.Good Job.

Once connected I was pleased with the performance, however the set-up was not as easy as I was led to believe. It took getting the geek squad out to get it up and running.

The agent mounted my soundbar and hide all of the cords. It is the same agent who mounted my big screen TV months ago. Great continuity

The tech -- whose name I have forgotten -- came when he said he would and was friendly, courteous, and very knowledgeable. I'm 82 and can no longer do this kind of thing myself, but I was glad I bought the service as he knew some things I should have but didn't.

Arrived on time and we're pleasant. I told and showed them what wasn't working and they fixed and made sure everything was functioning correctly before they left. Would always recommend best buy geek squad to friends even integrate a bit expense they stand behind they stand behind all work.

In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.

Technicians did a great job of setup and of showing us how it works, answering all questions and addressing all concerns

They came out and did a great job at helping me understand my Sonos system. They guys were professional and friendly. Thank you.

The tech group was fantastic. She was very knowledgeable and both of them worked as a great team . Very pleased and would highly recommend them .

The Geek Squad was able to reconnect my old school sound bar and wireless sub to my new tv. These items were purchased years ago at Best Buy and when I unplugged them to move, I lost the manuals!!