Customer Ratings & Reviews

I can't say enough positives about using the Geek Squad ! Their knowledge, expertise and customer friendly attitude have always impressed me and I will continue to use them any time I need technical advice or installation services. They represent Best Buy in the best way !

The agent installed my wall mounted TV and connected my sound bar efficiently, then provided a brief tutorial on using the equipment. He also verified everything was working properly before he left as well as answered all of my questions.

Excellent in home service!!!! Great help great knowledge

The technician was able to hook-up wiring for speakers & checked out. All is working fine.

The agents installed the new unit and programmed it. One of the installers took the time to walk us through the remote proceedure.

I’m not techy so I’d be lost without Geek squad to install and connect all my products. They don’t waste any time. They come in and get right to work, very customer friendly, knowledgeable and personable.

The Geer Squad installed my equipment quickly. He checked out all the equipment to make sure it was in working order. He found several problems and informed me of the best way to solve the problems. He left the system in good working order.

Very good service from the guys who exchanged our sound bar. Gave us tips on how to deal with syncing if it again is a problem.

Our Geek Squad specialist did an excellent job of installing the equipment that was ordered. The installation was repeatedly hampered, however, by him being called to see how much longer it was going to take. There was obviously a lot of pressure to move on to another job, and this made for a very uncomfortable situation for us, as we felt it was important to let him move along, and consequently did not get fully introduced to our entertainment center. Additionally, as we were advised in our consultation that we would have enough wifi power to adequately operate the TV purchased for our lanai area, this has proven to not be the case, and we need upgrades to make this happen.

Very limited on what can be programed, inconvenient, cumbersome, When tech return ed with another tv, had to add programming at my request.

The agents installed our new Sony receiver that replaced our worn out receiver and connected all of our components in our theater system. They were professional, friendly and explained the operation system.

Service guys were fast on time and what they were doing Thank you much for the great service!

Justin and Lindsey, were fantastic! Great communication, professional and courteous. Answered all questions. Thank you!!!

The agent was very friendly. Although not the reason he was called for he did tighten the clamps on the speaker stands so the speakers would stay secured.

The Geek squad was fantastic they hooked up my tv soundbar and cleaned up when done

Torrey and Dan hung TVs, set up three TVs with wall mounts, a sound bar and alternate electrical routing. They only used necessary products and in fact I returned two items I had purchased that ere not necessary even though they could have installed them.

Geek Squad is the best ! They've been to my home three times for different audio / video services in the past. They are on time, answer all yours questions, & make sure the job is done nice and neat. They will not leave your home until your completely satisfied with their work.

These guys connected my new audio amp to allow the sound from my new Smart TV to come through my speakers. They also channeled the sound from my multi-CD player and my VCR to also play through the speakers. They did a great job! Worth every cent of the fee.

This sound bar is a purchase I’m really glad I made. The installers even say he’d the tv and sound bar to my universal remote so I can control both with one item.

The Geek Squad technician was very through and professional. He made sure that the receiver and blu-ray player were connected to the television correctly. He made sure that the sound was balanced for my room environment.He did not leave until I was completely satisfied.