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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 7,896 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to the house in installed the soundbar with my new TV. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my existing sound bar and ensured everything was perfect before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and had me good to go in no time. Not a good move if you’re hearing impaired-sound is dependent on where you’re at in the room. Bar is sleek and attractive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my home theater.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my Sony 65X950G, headphones, soundbar, and remote. They were quick and took away my old TV and all the packing material. They also showed me how to use all the devices. I can't say enough about them. They also programmed all the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound Bar (polk) excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and Sound Bar (polk) connected it to all my devices with a lot of Knowledge and the services was Awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but with a couple issues. Hulu is intermittent, I end up using my Fire TV for Hulu even though the app is native to the TV. Also, I was told to have all my accounts and passwords ready for the installation, but had to enter myself after installers left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad met our need perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar and removed all my unneeded items very efficiently. He was very helpful, knowledgeable and capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great! Answered all our questions Thank you for the great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buys Pros doings what I couldn't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents disconnected my old sound bar, installed my new one, programmed my remote, all while being respectful, wearing booties on my new carpeting, without being asked, wore Masks, and kept Social Distancing. They explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed everything very quickly and t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of hooking up my updated Bose surround sound system as well as showing us how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Advise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable andbgave me recomendations for add ons and protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lip sync errors not fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer could not cure lip sync errors even though house has 500mbps signal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did the job that I couldn’t. Imagine not being able to connect a soundbar Also they explained to me what I was doing wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Top Notch Tesm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this soundbar to work correctly, Geek Squad came out found issue immediately and had it working no issues

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    They did a good job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A complicated situation with a outdated home theater and 4k tv. they managed to connect both and allow the tv to come through the theater speakers. It's not running perfectly but I did not need to buy another device for sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed troubleshooting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin completed a diagnostic check of my home theater, identified issues, and corrected all problems. He also gave me recommendations to improve the efficiency of my system by upgrading certain components. He was professional, patient, and a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craig is the best. He arrived on time and paid close attention to details. He problem solved the one area that needed his expertise. He is friendly, so knowledgeable and answered all our questions. We couldn’t be happier. Thank you, Craig!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, friendly, and helpful. They handled everything that appeared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech resolved the problem quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech set up the sonos system so that the sound worked like it should. He corrected the issue quickly. Very polite tech. We have been happy with all the installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected our Sony sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elvis connected our sound bar. Great technician!. Explained everything in detail in a way we could understand it. Thank you, Elvis!

    I would recommend this to a friend
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