Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek Squad was on time, friendly and professional!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed our new LG 55 inch Smart TV installed the TV, assembled the TV stand which was time consuming, instructed us on how to enjoy using the TV and told us to call if we had any questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV on the base and did the complete set up for me gave me tips. Great work on my computer also. Total tech is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our audio components quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and his assistant went above and beyond expectations to provide a quick high quality set-up of our TV to our Apple TV and our stereo components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have aphasia and can't write for long but I got to say that they did excellent job installing the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superlative Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician, Moussa, was exemplary in every respect and exceeded expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was simply the best. Very polite, professional and a pleasure to work with. I would rank higher m an 11 if that were available. I am sure he is a very valuable member of your team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good folks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the geek squad twice now ... very knowledgeable and did not try and over sale items which i may not have needed ... the installation was on time and right the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were very thorough about mounting our tv and sonos arc sounder. They were very careful to take every precaution. We are very happy we used the Geek squad for our installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent in setting up my new television. They took the time to make sure I understood how to fully operate everything connected to the successful execution of the new t v.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reasonably well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 agents arrived on time and were friendly and seemed to be technically competent. They worked very fast and very well together and identified a problem with a Direct tv receiver. Had to have a call back due to some syncing problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad know the stuff. Help hook-up my sound bar, StereoTV and Play station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my lg sound bar using the optical cable and it works very well with my Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs quickly connected my old Blue Sound soundbar to the new TV and everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting this sound bar up and testing it for tv and music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A third party was used for delivery and install. Had to ask helper to put mask on nose twice. Was told mask was too big. Picture of CDC guidelines was taken after install for affect only by the installers to send back to front office. But was not followed during install (trap and cones to mark off distance) even though distancing and disinfectant was applied to remote that was handled. Was asked to pay out of pocket for a cable that was not included/or was needed. Not sure which. Was told that it was an out of pocket expense for installer. And I could give him whatever I wanted to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lance fixed all our computer/X-box issues!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lance is a real pro. We try and ask for him personally when we have any computer issues. He's very knowledgeable, patient and accommodating. In addition, he is really tech/computer savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service for your audio set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad view my set up and determined the best configuration and made suggestions that Iapporved to make my system respond as effortless as possible and I was pleased in their final setup of my audio system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing geek squad team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup ofmy soundbar was quick and efficient. My geek squad was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service great quality install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good about the agents ability to set everything up and make it look good. Agents arrived on time and were very professional. They even wore shoe covers when entering my house, wow awesome.

    I would recommend this to a friend
Sponsored