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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 7,897 reviews
  • Rated 5 out of 5 stars

    Geek Squad Tech was highly professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was completely knowledgeable and spent extra time explaining the functions and their use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent and friendly service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician connect my devices and made sure everything worked properly before departing. There was one issue that he solved by consulting with a colleague. He was very professional, patient, and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    billing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great, but I have an additional charge of $49.04 on my mastercard bill that I cannot identify in addition to the $1420,22 for the tv and setup. Need help with this. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return as it cannot be used simultaneously with my tv...there will be a delay in sound output between the tv and sound bar. This will not be acceptable...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Disappointed it couldn’t be connected to my Comcast remote. A separate device must be used for volume. Weak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar was mounted and added to the tv. Provided information on operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy install small tv on wall in office. No problems. Techs were able to install and hide wall sockets for power and cable to give clean appearance. Took time be sure remote programmed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted/installed my soundbar without issue. They made sure everything was working appropriately with my TV before leaving. They also instructed me on how to use the soundbar and included remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar instillation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad expertly mounted my Sonos arc sound bar and assisted with connecting some older Sonos equipment. Great technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you can do it yourself but there are somethings that would have taken a week or so in blogs, technical support and online research to figure out what they already know! It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Moved Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my soundbar from one room to another. They connected it and made sure it was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficient. Good team and took time to explained how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional group of young men that was dedicated to ensuring that I was pleased with their services!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got my sound bar working within minutes. Beet professional. Great hire!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and went right to work. He assembled the turntable and hooked up the speakers and showed me how it worked and what the various controls did. I really appreciated his efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the sound bar to the television. Very professional, courteous and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handled my new TV knowledgeably

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered my new TV and put it all together and placed it on my wall did an excellent job. Very professional and very knowledgeable of what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were excellent in their knowledge and had all my electronic equipment connected and working wonderfully. When we move, I will contact them again to connect my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed product in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Explained everything how to operate new TV. Would recommend Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected the sound bar. They were helpful and informative.

    I would recommend this to a friend
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