Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 7,928 reviews
  • Rated 5 out of 5 stars

    they did a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good job that was very professional and they were precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked with me installing it into the wall. They also adjusted the sound to my preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad to everyone. They are sensational! Besides brilliant, extremely personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our volume problems are sounding great now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was amazing he solved all our connecting problems and we are now living the dream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up two TV's to audio surround sound with older components was great. Very courteous, took a couple of trips but all is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Done efficiently and quickly. Cleaned up after himself. Left everything clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks strike again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to set up anything is from the geeks always can count on the squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting up the sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the sound bar and told me what to do if it did not work like it was suppose to and it works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SOUND SYSTEM WIRED!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM GLAD I HAD THE GEEK SQUAD INSTALL MY HOME THEATER SYSTEM, I WOULD NEVER HAVE FIGURE IT OUT! JUST WISH PRICE WAS LOWER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set ulp my sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my sound bar and made sure it worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MsDiva

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service, and I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed equipment quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was top notch, polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were amazing and so thoughtful and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote purchase by phone saved me a highway trip.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TELEPHONE PURCHASE WAS VERY SMOOTH. YOUR REPRESENTATIVE WAS FRIENDLY, COURTEOUS, AND KNOWLEDGEABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad called and kept me apprised of their arrival time. They were polite, friendly and knowledgeable. Would use their services again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly people, quick and easy service and explained things to me if I ever needed to move something. Would absolutely use this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up everything! Michael from the DeKalb store was able to find the Yamaha code that even Comcast could not provide!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, don't know what we would do without t

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had tv and sound bar hooked together and working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered sound board connect. They was professional and quick. He set it up on Christmas Eve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with service received. Installing sound bar.

    I would recommend this to a friend