The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 7,897 reviews
Rated 5 out of 5 stars
Great service.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They did everything in an efficient manner. They explained the remote in simple terms
I would recommend this to a friend
Rated 5 out of 5 stars
They are always very knowledgeable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am always happy when I use the Geek Squad. They help us get the most from our purchases.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm not technically inclined so I paid for geek squad set up. Probably saved me time and headaches
I would recommend this to a friend
Rated 1 out of 5 stars
Train Geek Squad to treat customers with respect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A Geek Squad technician initially set up my media streaming device with my projector, but it stopped working properly after a few uses. I reached out for further assistance and was informed that Garrett was unavailable until November 3rd, so another technician, Matthew, was assigned. Matthew reached out via text to confirm the setup details, specifically mentioning the Apple TV. When he requested payment, I clarified that the service was still under warranty. After a few exchanges, Matthew accused me of fraud. I am very disappointed with this interaction and request that your team be trained to treat customers with respect. I am happy to share the text messages to the appropriate management team member.