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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 143 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 143 reviews
  • Rated 5 out of 5 stars

    Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has truly exceeded my expectations with its outstanding performance and sleek design. The vibrant display offers a truly immersive visual experience, perfect for both work and entertainment. Navigating through applications and multitasking feels remarkably smooth and efficient, making productivity a breeze. I am thoroughly impressed with the build quality and the intuitive user interface, which contributes to a delightful user experience. This purchase has been a worthwhile investment, and I highly recommend this exceptional product to anyone seeking a reliable and high-performing laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure power in your hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Aurora 16" Gaming Laptop is pure power in your hands: a stunning WQXGA 120Hz display for flawless fluidity, an Intel Core 7 for unstoppable performance, and a sleek design built for speed. Light enough to carry anywhere, tough enough for marathon sessions, and lightning-fast in every load. 4 With Aurora, every game becomes an epic experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop at an unbelievable price!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alienware Gaming Laptop — Quick Review Man, just fire up this thing and you know it means business.   . Why it feels great to use: • Users gush about “smooth gameplay,” “beautiful design,” and that satisfying mechanical RGB keyboard—all powered by solid gaming performance . • Reviewers give a thumbs-up for precision (thanks AlienFX), vibrant screens, and serious horsepower—ideal if you’re expecting desktop-level muscle from a laptop  . But heads up: • These beasts are hefty and chunky; portability’s not their strong suit. • Expect battery life to be modest—gaming drains it fast  . • Some folks online have flagged inconsistent quality or cooling issues, with comments like “build overheating” or “brand probably just… branding” . ⸻ In a nutshell: If you’re chasing raw power, a killer aesthetic, and don’t mind sacrificing a bit of portability or battery life—Alienware is like stepping into a high-powered cockpit. It delivers desktop-grade performance, fancy lighting, and top-tier gaming creds. Just be ready to plug it in and carry it with purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great screen, and handles all my games without issues. Fans get a bit loud, but overall it’s powerful and looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    preferred it to Asus Zephyrus and Lenovo Legion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried like 3 different laptops before keeping this one. It has near to perfect no gloss screen with a good brightness. Screen is oversized 16", more like 17" if you read from it. Intel core 7 is a good compromise. I9 is faster but loud and more expensive. Lenovo Legion has Oled sreen for basically the same money, but it is not even oled with some cheap protector screen. The closest to Aurora is HP oven model. HP is more powerful and has low brightness no gloss screen. HP is a better option if you plan to use external monitor and keep the laptop under the table. Asus has it all but about 600$ more expensive. I would better save 600$ for another upgrade next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of power! Good for Multi-Tasking!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop on Black Friday, and it was just what I was looking for. I mainly wanted it to do video editing and heavy multitasking with no delays. This laptop does just that! With 32GB of RAM, I am able to do multiple things without any delay or lag. It works great for the majority of my games, but it may not be good for games that need more than an 8GB graphics card. So far, I have had no issues. I would recommend for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and fast. Games run smooth at high settings. Display is sharp and fluid at 120Hz. Keyboard feels premium with solid travel. Fans get loud under load but cooling is effective. Build is sturdy and design stands out. Great choice for serious gaming and content creation. Rating: 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review for my product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it's been working great, I love it that I have a work station mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box excellent cond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is great, I haven’t experienced any overheating issues and it handles games like cyberpunk pretty well. Although the fans can be kinda loud and it does put off some serious heat. I recommend using silent mode. Don’t be shocked when you plug it in to charge while playing, the fans will get louder. But that’s just because when it’s plugged in it’s able to use its full power specs. I recommend this laptop to everyone. I bought open box excellent condition. It has a minor scratch about 1-2cm on the screen but you can’t see it unless you’re using white screen. So no biggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware beats my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best PC i have ever used, the battery life? beats my expectation. The speed is even more fascinating and i absolutely recommend it. it is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop can run most games (At least the ones I play) at 2k Ultra/High settings and does not overheat. The fans can be loud but that is to be expected. On top of that amazing specs for the price. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big, hefty, snappy machine with large OLED screen

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, large screen with lots of heft. I purchased this originally as an open-box item. Used it for 1 week or so lightly - the OLED screen is fantastic and easy for older eyes needing more real-estate on everyday tasks. Can't comment on GPU power as I didn't get a chance to try any games before Dell direct sold the same laptop new for cheaper than the price I paid, so I returned it. The takeaways though - good keyboard, trackpad, OLED screen, snappy performance. But hefty (as expected), with a huge, heavy power brick. It's a good machine for those who like to work remote but are not constantly traveling. For prices below twelve-hundred bucks, it's worth it. Lastly, the chasis are plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful machine for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is sleek and powerful with a beautiful display. Was purchased for my son who just graduated basic military training and is powerful enough for him to do his work at tech school as well as be able to game a little bit in his free time after class, great price point as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for the price so far - handles my work in Blender well, and also the sorts of games that I play. Only quibble I have is the placement of the trackpad and the lack of physical buttons for it. I often find myself right-clicking rather than left due to my thumb placement in the rare times I'm not using a physical mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great; it runs Office, scanner and games that I play. The 32GB ram makes it run so smoothly and graphics are sharp. I would highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for work no complaints good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful gaming laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much power in this laptop. Got this for our son and he now uses it in place of his desktop computer. We set it up with an Alienware curved monitor and it runs beautifully! Definitely worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware - Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, no match to speed, battery life is better than others I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it a few days but so far so good. Graphics are great. Alittle loud when gaming as fan kicks high. Seems to get hot but guess thats normal for a laptop. like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Just A Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular model was an extremely good value. It is a hard system to beat for what you get. I found comparable systems that were hundreds of dollars more. While this is considered a gaming laptop, it has worked out well as a CAD laptop. It is a little heavier than most laptops, but considering all that it has to offer in performance, it is worth it. My only annoyance is that a lot of these gaming laptops come with Windows Home rather than Windows Pro. Why?

    I would recommend this to a friend
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