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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,099.99

Customer reviews

Rating 4.8 out of 5 stars with 63 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 63 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A good replacement for an older XPS 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly fast with the right SSD. This supports and runs PCIe 5.0 but sold with a 4.0 NVMe drive. 2 NVMe slots and defaults as RAID. Memory can be upgraded to a max of 64GB, using 96GB or more will cause BSOD/memory errors. This laptop is great replacement for people upgrading from a XPS 15 with Core i9 with its metal lid and base. It also has a numeric keypad for sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a bad B!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok........ this is one bad B. Loving the laptop so far. Fast, speedy. The only thing I would say is... the blue paint is coming off on the laptop and it's only been a month or two of use. I might need to have Best Buy look at it. But in terms of the hardware, its great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve used—super fast and perfect for CAD work. Had it for a month and it runs great. The only reason I’m knocking off a star is the battery life—it’s not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alienware's Latest and Greatest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a power house! Alienware continues to put out the best gaming laptops. Fast, exceptional graphics, great SSD, plays my games without lag. Nice. Do miss the original Alienware chassis though. Everything else will always feel cheap and dainty haha.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 really great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m obsessed with Alienware and needed a new one, this one was perfect and has all of the requirements needed to run my design software with ease. Check out Sycamore and Sage Co on IG: @sycamoreandsageco

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far laptop works great no issues im happy with my purchase costumer service was great sent me to the right people and fied my issue thankyou so much bestbuy

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with Windows hiding the alienware headset that Copilot help troubleshoot but no problems after that. Does run warm but my cooling plate from previous laptop works great on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer for Architecture College Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for my son going to architecture school. We were personally recommended to purchase this as it can handle all the software. It is easy to use and somewhat on the larger side. My son loves it so far. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Slim,Powerful and Gorgeous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome! It runs great, doesn't overheat, and the OLED screen is gorgeous. I'm very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, everything about this computer met my expectations and it is Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Concelar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and excellent laptop for gaming and i can make my job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE BEAST

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do anything with this laptop, play, edit videos, and study really easy and fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best laptop ever great for 3d modeling and car cam

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plays Monster Hunter Wilds great! Good for travel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need for it to and then some!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.. but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop. The overbearing loud fan is a showstopper for me. The inability to replace it still bothers me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Downloads are very fast. Navigation is simple. Overall very easy to use. I have used alienware products before and this is an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alienware laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This labtop met and exceeded my expectations. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Alienware Aurora X-16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alienware Aurora X-16, it's super good for the price I got it, I bought it to use CAD and GIS and all the programs run super fast. Excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, it responses quickly and easy to use

    I would recommend this to a friend
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