Customer Ratings & Reviews

I am replacing my last Alienware with this one. I had it for almost 7 years. I had to get this one only because I could not update to the new Windows operating system. This laptop is very smooth and fast. The screen is clear, and the refresh rate is really good. I would highly recommend this laptop.

Runs very well at everything. The speakers with subwoofers are good but not the best. The screen has a little backlight bleed on the top edge for me, but it doesn't bother me because I don't use my laptop in a dark room. The Alienware Command Center is missing features but isn't as buggy as some YouTube reviewers claim. You can use the laptop on quiet mode and still get above 100 fps with low fan noise. Positives: + Anti-glare screen with G-sync + 3 X M.2280 NVME SSD slots + Has a MUX switch (toggle requires a reboot) and Advanced Optimus + All RGB can be turned off including the power button. You'll need to select everything in the Alienware Command Center and set it to a black color. Everytime you turn on the laptop again, the light blue LED touchpad will turn on for a second then turn off on its own. + Quiet mode run at 75W CPU & 90W GPU, up to 42 dB + Balanced mode runs at 75W CPU & 150W GPU, up to 48 dB + Main CPU & GPU air intake vents are on the top deck above the keyboard area. + Keyboard has a soft rubberized texture to its surface and feels good to type on, but I use an external keyboard and mouse. Negatives: - Somewhat hard to open the lid because there's no latch or something to help you lift it. You have to dig your fingers in it. - White LED light on the charger plug that cannot be turned off. You can cover it with some heatshrink tube, but you will need to remember to uncover it if you have problems with your laptop. It's suppose to help you diagnose power related issues. - After you disable all RGB leds and you turn on the number pad lock or volume mute, these white LEDs cannot be disabled through the Alienware Command Center or BIOS. If you use them frequently, you'll have to cover them with some black tape. - Currently, there's no option to stop the battery charging at 80% in the Alienware Command Center or BIOS. Your laptop is going to be charged 100% all the time until Dell decides to restore this feature. - No webcam physical shutter or software kill switch to enable or disable the webcam. If you want some privacy, you'll need to cover the webcam with a cloth.

Excellent Machine, Very well built, it is a bit heavy but very sturdy. Every title I have played on this so far has been on Ultra with no lag or issues, massive frames. Note: this machine has 3 M.2 slots total so you have a lot of room for expansion

This computer is an absolute beast. It has easily handled every game/task I’ve thrown at it, and stays cool to the touch. I felt like I was potentially taking a chance buying an open-box version, but I have luckily not had any reason to second guess that. As a secondary bonus, the overall aesthetic of the computer is absolutely beautiful. :-)

Very powerful machine. A little on the heavy side but if you want a desktop replacement. It's hard to beat the power and build quality of the Area 51 18"

This laptop is amazing. Runs really quiet and the performance is incredible. Love that the vents blow out of the sides and the back instead of underneath. It’s already been used alot and not issues whatsoever. Highly recommend this product.

Build qualiy stands out best with performance, good design + gaming power house

The Alienware system was very nice and I received it in quick time. My issue was with FEDEX, who indicated that a signature would be required which I figured would happen for a 2500 dollar machine. Well, they left it on my doorstep without a signature. Best Buy needs a better carrier for deliveries. The box looked like it played against the buccaneers, so I was happy the inside was secure.

Works amazing. Playing COD right now and its super fast. No lag. Runs nice and cool. Great size screen. Nice and heavy duty as well. Love it.

This machine is everything I thought it would be. It's very heavy so I would not recommend it for a travel type laptop, but I move between two homes and it's perfect for that when I'm setting up between each place for a substantial amount of time. Graphics are super clear. One older monitor I had the video does not fill the screen due to the graphics card being much higher than the older monitor will handle. The screen is big enough to use alone. Processing is FAST. All around a great purchase and everything I thought it would be. Not top of the line but close enough.

Best laptop out there, especially at the sale price. Truly a replacement for a desktop. Build is phenomenal, it feels as premium as it should be. Definitely a head turner. The weight is a thing, but if you’re looking for a desktop replacement, that you can take on the road. This is it!

Love this laptop!! I have been enjoying every second owning this! I recommend getting this over any other brand gaming laptop.

All in one computer, nice screen, very fast and realible.

Great powerful laptop computer. It does everything I need it to do. The computer needs to be plugged in for longer sessions as the internal battery does not last a long time unplugged but that is to be expected considering the power needed to run this amazingly powerful laptop.

Awesome computer. Fast, powerful and fun to use. Thank you Dell!!! I look forward to years of quality use.

this unit is fast. I like iet alot but, i had to remove some of the bloat ware from it. A lot of adds and offers . After clearing that out it is running great. great graffics as well.

I like my Alienware, Area-51, it’s very fast and does what I want it to do. It’s a little on the heavy side, but i can deal with it, The best laptop I have ever owned, very good job on this laptop dell…

Pros: Great performance and build quality. Cons: Pricey and heavy, but this is known up front. There might be better values out there, but this one is hard to beat when discounted.

Love this computer! So many tiny nuances that end up making all the difference. Masterfully done

Fast and awesome. Love it. So much bigger compared to my 15"