Customer Ratings & Reviews
- Model:
- AWAUR13-7417WHT-PUS
- |
- SKU:
- 6516615
Customer reviews
Rating 4.2 out of 5 stars with 57 reviews
(57 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Aurora R13's exceptional performance and powerful components, frequently praising its ability to handle demanding tasks and games. While some appreciate the price and build quality, others have noted issues with RAM compatibility and occasional fan noise. The RTX 3080 graphics card received mixed reviews, with some users finding it satisfactory and others reporting slightly elevated temperatures.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Gpu, Performance
Rated 5 out of 5 stars
Great value for VR Games
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a little upgrade this system rocks. I added Corsair 32GB DDR5 memory, Samsung 1TB M.2 SSD. Now system is complete. Upgraded fro R11 this feels great. Since I enjoy Steam VR games this was a game changer going from RTX 2070 to RTX 3070. Mostly all games run in Ultra video quality except F1-22 in VR. So I decided to upgrade to RTX 3080 card had very slight notable difference. If you on edge between the two I would say save money and invest on memory & storage. Like to know where to purchase rear cover for wire management. Please share info if anyone knows.
I would recommend this to a friend - Pros mentioned:Performance, Price
Rated 5 out of 5 stars
Alienware Aurora R13 - Simply Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with my purchase. The Alienware R13 has proven to be a Beast of a gaming machine. I have been able to play all of my desired games on maximum setting with no lag. I am also very pleased with the price considering its components inside.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Alienware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware desktops are known for their exceptional performance and cutting-edge technology. They are specifically designed for gaming enthusiasts and offer powerful hardware components, such as high-end processors and graphics cards, to deliver an immersive gaming experience. The sleek and futuristic design of Alienware desktops adds to their appeal. Additionally, Alienware provides excellent customer support and has a strong reputation in the gaming community. Overall, if you're looking for a top-notch gaming desktop, Alienware is definitely worth considering!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great PC and easy to setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it in turned it on went to settings and downloaded any updates it needed. Then i restarted it and set it up for gaming. I’ve been playing need for speed heat and apex legends and it has been performing great!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Amazing PC!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC is extremely powerful and looks even better. It may be a bit more exoensive than other PCs but if you have the money i highly recommend it! Youre paying for a premium product with a premium name.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great price for great performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an deal on this for less than the cost of a 4070ti. I’m insanely happy with performace to price. I would reccomend swapping case fans for noctua or corsair fans as the case runs a littlw hot
I would recommend this to a friend - Pros mentioned:Gpu, Performance
Rated 5 out of 5 stars
Would highly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer I upgraded to 32 gb ram and it is fast amazing picture and can run all the games I play on ultra graphics quality and still maintain high fps call of duty And escape from tarkov run amazing
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Fan noise
Rated 4 out of 5 stars
I Like it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer in the spur of the moment. I use it for content creation. It has some noise to it. A high pitched fan sound as well as a subtle hissing sound. I'm guessing the hiss is the water cooler. So it's not dead silent. It's advertised for streamers and content creators. It doesn't seem to get louder under heavy gaming. I use it at 1080P for content creation so I'm not trying to stress its performance. As long as it lasts me like 5 years without much issue I'll be happy with my purchase. I recommend deleting the Alienware bloatware software since it throttled my internet and interfered with my hardware I used with it.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Great pc
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great pc, just never use it enough so I feel that’s potential is being compromised
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Epic…truly epic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an epic machine!!! I swear , I don’t want yo be the hype reviewer but it’s got sleek style and substance wrapped in one . From its look to performance, I’ve never been so impressed by a computer that I bought a second for my girlfriend . USB ports galore and in actual useful places. Performance that screens on 1440p curved monitors for gaming or 8k hdmi on my television. It Made convert to Alienware headsets. So yeah, it’s that good .
I would recommend this to a friend - Pros mentioned:Build quality, Performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my son he loves everything about it. Very expensive but well built endless options and very powerful.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Alienware PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome machine, powerful and so quiet. I was really excited that starfield was coming out and I wanted a new PC that could handle it at high settings (my children have taken over my other PCs). It handles everything with ease
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems can run anything. I am happy with it. Cool cool
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Current Main PC
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently use this to play World of Warcraft, League of Legends, Hearts of Iron IV, and Escape From Tarkov amazing for the high end gamers!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for working with Autocad and other programs for developing metal fabrication and running sheet metal laser cutting machine.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Worth every penny.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine. Handles everything I throw at it.
I would recommend this to a friend - Pros mentioned:Performance
Rated 3 out of 5 stars
Fantastic performance plagued by issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First attempt at pc gaming and the desktop was on sale for a “good” price from Alienware. Since this was my first pc, it was too daunting to build my own so I purchased a prebuilt. What I didn’t know was that key components in prebuilts, though you’d think for the price that they’ll be at least meeting the standard, was horrible. The desktop constantly rebooted, shuting down (downloading 1 game with a pc running an i7 AND a rtx 3080 which baffled me), and the constant updates from Alienware command center was a horrible experience trying pc gaming. Whether it was the layout of the components or the choice of subpar hardware, Alienware and I’d say any company that sells pre builds should be avoided. When gaming, oddly it was a different experience. Running a 4k 144hz monitor the desktop was able to run call of duty and other AAA games at a stable 90-110hz at 4k resolution! I believe it may be the cpu and the layout that is the issue since there were no shut downs or issues while playing on the pc. The problem is the time and issues just to play the games was downright frustrating. Maybe I got a bad unit so if you’re looking for a prebuilt pc I’d recommend researching more before buying one. This isnt to say Alienware is not good which many people told me. The performance is top notch and i believe my unit was just unlucky.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Ds144,
Thank you for taking the time to leave a review of your Alienware Aurora R13 Gaming Desktop. We are sorry to hear that your device keeps rebooting and shutting down. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a link to help resolve your issue.
Computer Restarts or Shuts down Intermittently Link: https://dell.to/3Uy4M7e
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
- Pros mentioned:Performance
Rated 5 out of 5 stars
Alienware Gaming PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent PC! It is very fast. I love the liquid cooling and Lunar Light.
I would recommend this to a friend - Pros mentioned:Performance
Rated 1 out of 5 stars
Garbo.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This jawn literally started acting up 2 days after I brought it… I returned it after 6 days of troubleshooting and trying to resolve the issue. It was disappointing since when it did run for the 15 minutes it would, it would do well but then it would crash so yeah, trash. Dont get it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you were not too happy with your Alienware Aurora R13 gaming computer because of the crashing issues and that you have ultimately decided to return this product. This is certainly not what we like to hear from our loyal customers. We will share your review with our quality team so improvements can be made now and in the future. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.
If you come across any questions or have concerns about Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
- Pros mentioned:PerformanceCons mentioned:Ram
Rated 5 out of 5 stars
What a great desktop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful pc. Upgrade the ram, I recommend going to Crucial, only because ram compatibility is difficult with this. They have a tool that will select ram that will work. Corsair seems to not work well in this, youll probably get lots of bluescreens if you use it. There isnt a game this thing cant play!
I would recommend this to a friend










