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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 492 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 492 reviews
  • Rated 5 out of 5 stars

    Just great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop ticks all the boxes , only thing is the loud fans but appearance and functionality are top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware Screams!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Very fast and beautiful monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer works great I still use one of those runs all the game on high performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware M16 R2 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For speed is acceptable, for graphics for games 8.5-10, design of the laptop 10-10, cooling system 7.5-10 It's a good laptop for the price, only to wait how the ultra 7 Intel works in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great computer for my son to use for his College classes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer occasionally has lag spikes but over all pretty great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop! If you’re looking for a portable station to play all the new titles.. this thing can handle it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Alienware so far. Gor out of PC gaming a few years ago. Been wanting to get back in for a while. Little hesitant to drop so much money. But so far it runs freat and stays cool. Really love the keyboard on it too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for downloaded game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its the refresh rate or just the wifi but when streaming games there's a line that goes down the screen when it refreshes the graphics. other than that its a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and has a quality display. Best Buy made it easy to buy and pick up. Alienware made it easy to set up and get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it's a little loud, it absolutely delivers power and performance in an awesome, sleek and compact design. I would definitely recommend this laptop. It has the power to do whatever you need of it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles games well. The only ussue is the ram. Adding to get 32gb is key. Performs much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great runs most games smoothly has great image quality and audio is also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M16 Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming laptop that works well when portable or when stationary. The screen is fantastic and it has everything you need!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great laptop but bad bloatware

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that performes perfectly. I do recommend reinstalling the OS with the basic windows one since the bloatware makes the ram use 9gb/16gb when doing nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far absolutely no issues with gaming. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can be happier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop i love it, great battery and performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clean! Runs fast, has a great display, and can easily change performance functions to fit your needs. I would definitely reccomend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product out of the box. Love the changes from last years model. Only downside is the 16GB of RAM but it is upgradable. Dell bloat takes up a good bit of that default 16.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs like a dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs almost every game at ultra settings! Great performance and no issues so far.

    I would recommend this to a friend
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