Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,519.99
Clearance
The comparable value price is $1,899.99

Customer reviews

Rating 4.4 out of 5 stars with 487 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the amazing performance and build quality of the m16 R2 gaming laptop, along with its upgradable RAM and fast speed. However, some users have noted concerns regarding fan noise and battery life. Additionally, some customers feel the screen brightness could be improved, and a few have mentioned the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-487 of 487 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s worth the buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know computers/laptops, you know this laptop is top tier. Yes I’m aware there are better versions out there. But this exact laptop is excellent! Only issue, it constantly has to be hooked up to the charger at all times! Battery dies fast, charger gets pretty hot so be careful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Graphic Designer Approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has performed nothing less than exceptionally. I'd like to extend much gratitude to Brandon, the Best Buy Associate at the Burleson location who led me to this laptop. His knowledge of graphic design and this computer's performance capabilities sold me for sure. He deserves a raise.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a few months ago and to be honest it wasn't all I was hoping for in a gaming laptop, the main software to control everything takes up 50% of your memory, when playing games my laptop gets superhot, even when in the browser or watching a video it gets hot, and for not doing anything I checked the thermals in the AWCC and it said 80 Celsius, I would not recommend this laptop to anyone who is looking for very good performance in any game.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaymer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop! It runs smooth and it is worth the price! :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    M16

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Looked brand new and runs perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for game development

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid computer for the price, honestly used to AW being super overpriced but this one wasnt bad for the specs!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAPM limit performance.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this product, please look at https://www.dell.com/community/en/conversations/alienware/m16-r1-ongoing-performance-issues-fix-stapm-limit/676e351155a8ef7309274e53?page=4 This notebook have a engineering problem. They limit the CPU use of notebook, reducing drastically the performance. If you dont want problem dont buy a alienware. I spent 2k dol on garbage.

    No, I would not recommend this to a friend