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Customer Ratings & Reviews

Your price for this item is $2,099.99

Customer reviews

Rating 4.4 out of 5 stars with 257 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the m16 R2 laptop's impressive performance and high-quality graphics capabilities, frequently praising its smooth gameplay and ability to handle demanding applications. Positive feedback also highlights the build quality, comfortable keyboard, and vibrant display. However, some users note that the laptop can become quite loud and warm during intensive use, and battery life is a common concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 257 reviews
  • Rated 5 out of 5 stars

    . 16 gamin laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the laptop took it in for an exchange. Very easy the only thing was i had to wait for the new one it wasn't in stock .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great presentation, little substance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen and graphics…. But I don’t know if I received a defective model or what. Everything ran incredibly slow fresh out of the box. I installed one program with two games and it was so laggy. Very disappointing considering I’d only ever heard people singing Alienware praises

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it. I have had no problems with this laptop. Amazing colors, awesome resolution, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Wish that he had brought one long ago instead of the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, I bought for work, so far so good. I believe the price was really good, despite this is a Alienware the price was really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was great. A little slower than expected for the specs it came with but not what I was looking for. I needed something more mobile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs a lot cooler than my older Alienware. Love it so far!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of gaming hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of gaming hardware. All the components are top tier providing great capabilities and longevity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer! Managed to play fortnite all night long without any lag!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service to recommend this product. Optimus to work on designs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing powerhouse mine will need a replacement but that was due to faulty cpu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this computer so far. I bought it mainly for life simulation games, and I have not been disappointed with the download speeds for those games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent machine. The first laptop I have had with enough ports.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank u so much for the help son like it very much

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute worst laptop I have purchased considering how much I paid for it. Every day I have to reset it because either the audio, microphone, Bluetooth or Wi-Fi goes out on it, sometimes in the middle of important calls. I can't even play games on it anymore because the audio stops at specific points in games, and will not come back on, then the system freezes requiring a hard reset. I DO not recommend this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Out-of-control keyboard lighting: How to deal with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is going fine, but the keyboard lights seem to be out of control.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rubber coating becomes an oily gooey sticky mess.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC would be a top performer and a wonderful machine to have, but unfortunately, Alienware is putting rubber coating on the deck. This is a trait of Dell computers, who owns Alienware. Rubber coating after so long begins to ooze oily sticky goo. I’m so disappointed I had to buy a more powerful machine with better numbers by a different vendor. Other than the fact it would become a gooey self-destructive mess, it’s a pretty great PC!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good, I like its style and care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is an amazing company and extremely helpful when helping me find the computer of my dreams.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSD and RAM upgradable. Build quality not so good. Headphone jack works only sometimes. Returned

    No, I would not recommend this to a friend