Customer Ratings & Reviews
- Model:
- AWm16R-9487BLK-PUS
- SKU:
- 6576922
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the m16 R2 16" Gaming Laptop highly for its fast and responsive overall performance and impressive speed, with some appreciating its portability and decent battery life. The sleek and modern design and lighted keyboard are also well-received. However, some customers have concerns about the noise level of the fan and the laptop's heat dissipation, while a few find it slightly heavier than expected and have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Alienware m16 R2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice gaming laptop. color is popping,fast and fun
I would recommend this to a friend - Pros mentioned:Overall performance
This computer works for gaming and creating!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This think COOKS! Very solid gaming laptop. I use it for Cubebase Pro and it works really nicely with zero lag.
I would recommend this to a friend Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a good purchase had to make small changes to improve it however like RAM and memory size for what I needed.
I would recommend this to a friendPowerful Gaming at a Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful performance, great display, and smooth gameplay. Runs warm during heavy sessions, but overall a strong gaming laptop for the price
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item affordable price and good quality and good battery back up
I would recommend this to a friend- Cons mentioned:Heat dissipation, Noise level
Problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first problem is the proformance my older laptop run better then it and just by going off of numbers thebilder one is a down grade of course i know nothing about computer parts buts anyways this thing CAN run left 4 dead 2 but it will start to lag fast like not constantly but like every minute and the reviews talking about the fan on the m16 r2 weren’t joking i expected it to be loud but not this loud and it does run hot but a plus is it only gets hot on the bottom so your not buring yoir finger tips on thisnone like my old one now the cpu on thos one as you can tell is a intel 9 ultra which that might be the problem since its not intel i9 which is more raw power but the 13th and 14th gen of intel cpus have been causeing games to crash but no reports of damage now the amd ryzen 7000 series has a chance of damaging the mother board from what ive gathered searching around on the internet and seriously i wouldn’t recommend this unless is 80%off of the original price and it should have a permanent discount because of its 14th gen intel cpu for more info on that look at someordinarygamers YouTube video on intel of course google around to find info
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you for taking the time to us your review. We sincerely apologize for the trouble you have encountered with your Alienware m16 R2 Gaming Laptop. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers, or the type of product Dell intends to deliver.
We continually aim to improve, and reviews such as yours are instrumental in developing products that our customers adore. Rest assured, your feedback will be conveyed to our quality team for potential incorporation into future product improvements.
There are a number of ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
We would also love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:Overall performance
Alienware R2 M16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy best place to buy. Excellent lap top. Amazing!
I would recommend this to a friend - Pros mentioned:Overall performance
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, can play all videogames without lag whoch was impossible on my old laptop. The aesthetics are great too!
I would recommend this to a friend - Pros mentioned:Overall performance
Loved it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop for gaming, bought it on black friday and cyper monday deals
I would recommend this to a friend Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, love the keyboard color changes, w gaming laptop
I would recommend this to a friend- Pros mentioned:Overall performance
Alienware m16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gaming computer. I bought this computer for my son. He really likes it for very good performance. I would highly recommended.
I would recommend this to a friend - Pros mentioned:Overall performance
GOODD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD AMAZING LAPTOP AND SELLER GOOD THE BRESTT IN THE WORLD
I would recommend this to a friend - Pros mentioned:Overall performance
Great gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great for gaming. The graphics are fabulous.
I would recommend this to a friend Will update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked it up, will update in a month. Bestbuy took 2 weeks more than the promissed delivery date
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I need it to do runs great and no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Good equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good equipment, not a problem so far, really like how quick is
I would recommend this to a friend Alian laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alianware is always meet the requirment. I had no problem for two years of use.
I would recommend this to a friend- Pros mentioned:Overall performance
Love my Alienware laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Laptop! Works great for gaming.. Super fast!
I would recommend this to a friend Alienware
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming laptop to get if don’t want a desktop,it’s fast and really clean
I would recommend this to a friend- Pros mentioned:Overall performance
Monster
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monster of a laptop coming from a MacBook Pro and I will never go back. The keyboard feels extremely smooth, the graphics are amazing.
I would recommend this to a friend
