Customer Ratings & Reviews
- Model:
- AWm16R-9487BLK-PUS
- SKU:
- 6576922
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the m16 R2 laptop's impressive performance and high-quality graphics capabilities, frequently praising its smooth gameplay and ability to handle demanding applications. Positive feedback also highlights the build quality, comfortable keyboard, and vibrant display. However, some users note that the laptop can become quite loud and warm during intensive use, and battery life is a common concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop runs everything I need to run good for the most part
I would recommend this to a friend - Cons mentioned:Heat dissipation, Noise level
Problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first problem is the proformance my older laptop run better then it and just by going off of numbers thebilder one is a down grade of course i know nothing about computer parts buts anyways this thing CAN run left 4 dead 2 but it will start to lag fast like not constantly but like every minute and the reviews talking about the fan on the m16 r2 weren’t joking i expected it to be loud but not this loud and it does run hot but a plus is it only gets hot on the bottom so your not buring yoir finger tips on thisnone like my old one now the cpu on thos one as you can tell is a intel 9 ultra which that might be the problem since its not intel i9 which is more raw power but the 13th and 14th gen of intel cpus have been causeing games to crash but no reports of damage now the amd ryzen 7000 series has a chance of damaging the mother board from what ive gathered searching around on the internet and seriously i wouldn’t recommend this unless is 80%off of the original price and it should have a permanent discount because of its 14th gen intel cpu for more info on that look at someordinarygamers YouTube video on intel of course google around to find info
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you for taking the time to us your review. We sincerely apologize for the trouble you have encountered with your Alienware m16 R2 Gaming Laptop. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers, or the type of product Dell intends to deliver.
We continually aim to improve, and reviews such as yours are instrumental in developing products that our customers adore. Rest assured, your feedback will be conveyed to our quality team for potential incorporation into future product improvements.
There are a number of ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
We would also love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:Overall performance
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, can play all videogames without lag whoch was impossible on my old laptop. The aesthetics are great too!
I would recommend this to a friend Alienware laptop for my son his 8 years old
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a good laptop for my son . Something of quality and good graphics. Its about a couple of months in and he loves the quality of the gaming graphics
I would recommend this to a friend- Pros mentioned:Overall performance
Awesomeeeeee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is awesomeeeeeeereeeeeeeeeeeeeeeeeeeeeeeeeee
I would recommend this to a friend good stuff
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good notebook for standard gaming. It does the job.
I would recommend this to a friend- Pros mentioned:Overall performance
Alienware m16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gaming computer. I bought this computer for my son. He really likes it for very good performance. I would highly recommended.
I would recommend this to a friend My baby
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice setup, great bang for buck. Nice rbg keyboard
I would recommend this to a friend- Pros mentioned:Overall performance
Buy it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my daughter for Christmas. She absolutely loves it. Very good gaming computer. Well worth the $$
I would recommend this to a friend - Pros mentioned:Overall performance
Monster
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monster of a laptop coming from a MacBook Pro and I will never go back. The keyboard feels extremely smooth, the graphics are amazing.
I would recommend this to a friend work laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for work, school, and pleasure. This laptop goes above of my needs. Highly recommended
I would recommend this to a friend- Pros mentioned:Speed
Alien m16 R2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Very fast, storage is great, durable, light up keyboard and audio is awesome! Bought two, one for each college kid.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop ever. I bought it for my architecture studies and everything has worked perfectly for me, including the games.
I would recommend this to a friend Will update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked it up, will update in a month. Bestbuy took 2 weeks more than the promissed delivery date
I would recommend this to a friend- Pros mentioned:Overall performance
Great for college
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it for college. Alienware is suck a great brand and is well worth the price!
I would recommend this to a friend - Cons mentioned:Noise level
Laptop is very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop very robust and pretty. only downside is that makes some noise when playing games.
I would recommend this to a friend - Pros mentioned:Overall performance
Pooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Does exactly what it was intended for! It’s allsam
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught the special and extremely happy with my purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
10/10
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, basically is new and works great
I would recommend this to a friend - Pros mentioned:Overall performance
Highly recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer highly recommend buying. My daughter loves it
I would recommend this to a friend