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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5338 reviews

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Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the 6.5 Cu. Ft. Electric Dryer with Automatic Dryness Control for its dryer performance, large capacity, ease of use, and quiet operation. Many are also pleased with the overall performance and the very good price. Some customers feel that the dryer could have more features and have noted the absence of an interior light and buzzer. Additionally, a few customers mentioned issues with the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,338 reviews
  • Rated 1 out of 5 stars

    Not working less than 90 days old

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dryer brand new and it’s only me so I have used the dryer 5 times and on the 4th time it took over 3 hours to dry 2 pjs, 1 bath towel and a few dish rags. I am TICKED!

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Ryc24! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance did not come with a power cord and after purchasing a cord I discovered that my electrical outlet does not support the power cord needed. Therefore, I have to return this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend, would not heat up regardless of what I do. Beyond the return date. Complete disappointment

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Kalaster, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 1 out of 5 stars

    Worst purchase ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible.. holds water in vent and takes 5 cycles to dry load since day we bought brand new

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Jc84, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 1 out of 5 stars

    Product is not working after 22 days from delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not working after 22 days from delivery past JANUARY 19TH. A tenant just enter in the property on Monday and after trying the machine it is not working, WE REQUEST AN IMEDIATE TECNICIAN TO COME TO THE PROPERTY AND MAKE IT WORK

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer didn't work as expected at all. We tried multiple cycles on different settings and the clothes still weren't dry. I exchanged it immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible washer and dryer. These are way too small for even one person and when they delivered did not hook up dryer vent hose because he said he didn't have one. Said I could do it. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor model of dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes did not dry well at all. Minimum 2 cycles for small loads and up to 4 cycles for loads with jeans or towels. I returned this item for refund - I absolutely cannot recommend this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very upset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible delivery service they broke my old dryer damaged my walls and nobody wants to take responsibility for it shame on best buy

    I would recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hello Romanfamily! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. AmanaBrand

  • Rated 1 out of 5 stars

    Doesnt dry

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry at all. Since day 1 this dryer does not dry it takes 3 plus hours to dry

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Elyred, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 years. Does not dry anymore and hasn’t been doing it’s job for the lady 6 months

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Poor, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 5 months..................

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey LatishaW! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand

  • Rated 1 out of 5 stars

    Bad dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer did not work. 2 of the same dryers delivered and neither would get hot. Definitely a defect and should be a recall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Messing up my bank account

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You took the full amount for my order then put back the amount of the dryer this is messing up my back account. Please fix this immediately

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hello Incompetent. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. AmanaBrand

  • Rated 1 out of 5 stars

    Washer didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer didn't work. So she had to replace it twice a totol of three times. And each one didn't work at all. The washer was bought for my daughter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Company fault not Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a dud, delivery guys were excellent, hook up was correct but dryer itself was an once in a million possibility to not turn on at all.

    I would recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Booyah! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Rated 1 out of 5 stars

    not drying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not working just after just after one year. I would not buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey poorquality! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Rated 1 out of 5 stars

    Never buying an "open box" again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little dinged up on the back which was to be expected. The missing panel over the power block and no screws to install the power cord was a very unpleasant surprise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not switch the doors around as requested

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician would not turn the doors around even though it was clear they said they would. Seemed put out with even the suggestion of turning the doors around

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hi John. We are sorry for any frustrations that you have encountered. Please visit https://bit.ly/37E8WCN and refer to page 17 for more information on how to reverse the door for this Amana® Dryer. AmanaBrand

  • Rated 1 out of 5 stars

    Poor Drying capabilities

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful drying capabilities.I have to go through three 60mins cycles to completely dry my clothes.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Waves4u! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

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