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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 257 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, incredible screen size, and ease of use of the Echo Show 21. The camera quality and technology are also well-received. However, some customers have expressed concerns about the app control and the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 257 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 1st gen Show 15. I love the size of the screen and the bass and sound seem improved. I like that I was able to use previous wall mount for this one so I did not have to add more holes in the walls. Seems a lot quicker compared to previous version as well. Only complaint I have is the price is a little steep.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does even more than what I expected. At first was concerned about the screen, however, with video playback being a feature worked out great! Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100/100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so much. Love being able to have access to tv and other things from my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    All the Alexa features with a large screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase; it's exactly what I needed to complement my kitchen. All the Alexa features with a large screen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Absolutely love it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the Show was so easy. I have it in my kitchen - it perfect for keeping the family calendar, creating my grocery list and a ton of other stuff. It controls the smart lights in my home, gives me a giant 21” screen to looks up favorite recipes and I have downloaded my streaming apps and can watch my favorite movies and shows while Im in the kitchen. Its awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works as advertised. Voice features work great looks great. Easy to set up and integrated well if you have any Alexa or ring products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing what it can do. Can communicate with my daughter and she is out of town. Love this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my wife loves it. She can look up recipes or watch her show while she cooks and my daughter is constantly tell Alexa to ay songs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this product. Put it in my kitchen. Love being able to listen to my music and watch my shows while cooking. Super convenient as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving my Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this in my home. Works great and helps keep everything organized.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, keeps family entertained as well as organized!! Purchasing a second one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Echo show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the screen and the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    More than just a screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device in place of a TV for my bedroom. This compact device provides functionality and entertainment in an aesthetically pleasing design compared to a black screen on a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A Game-Changer for my home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new Amazon Echo! This is my first time owning one, and I'm blown away by its features. The big screen is a game-changer, it's so much fun to use! I can easily connect it to my Ring doorbell, which is amazing. I use the Echo as a hub for my doorbell, and it's so convenient to see who's at the door. But what really gets me excited is using it as entertainment for my kids. I've connected all their favorit apps, and it's become a central hub for fun and learning. We watch shows, play games, and explore educational contents together. The possiblities are endless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this Echo Show in our kitchen, and it is the talk of all our guests. We primarily use it for task keeping and photos, but it is also useful for Alexa questions, recipes, timers, and weather. I even have my Wyze cameras connected so we can see when someone pulls in the driveway, and my Ring doorbell can show me who's at the door.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mini tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade from the old 15 inch. It really is like having a tv in the kitchen now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things! This is my second purchase for my parent's so we can stay in touch through the wonder video calls!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Echo Show 21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and all features are great! It does everything with the touch of a button and your voice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed having an Alexa echo show over any product from Google. Setups are easy. The sound is excellent. And it's a little fire TV. Excellent product. I strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Kitchen Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing addition to our kitchen. I use it everyday doing dishes and making dinner. Alexa is so easy to use and the hand free aspect his unbelievably helpful. The only negative thing I have to say is I bought the wrong size for my kitchen. We have a tiny kitchen and I got the 21" so it takes up so much room should have got the 15". But definitely not returning just for that.

    I would recommend this to a friend
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