Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Echo Show 21 for its overall performance, with users noting its clear and crisp display. The incredible screen size and ease of use, offering many functional options, are also highly appreciated. However, some customers have reported issues with the remote's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 131 reviews
  • Rated 2 out of 5 stars

    Function too limited to be >$400

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely limited function. Voice control needed for certain options and occasionally it is completely unresponsive and needs to be unplugged to reset. Limited control of apps. See the first picture in the Best Buy description. There is no way to have a full calendar stay displayed and you can't resize the left half which is intended for news feeds, shopping, etc. If you turn those options off, it's a half page picture with clock. Silk browser is also severely limited such as no auto-play.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear MrCool,

      Thank you for taking the time to share your detailed feedback about the Echo Show 21. We appreciate your thorough review and understand your concerns about the device's functionality relative to its price point.

      The specific issues you've highlighted regarding calendar display limitations, screen customization restrictions, and Silk browser constraints are valuable feedback for our product team. The need to occasionally reset the device through unplugging is certainly not ideal for a premium device.

      We would encourage you to contact our technical support team at 1 888 280-4331 regarding the unresponsiveness issues, as this is not normal behavior and could potentially be resolved.fg

      Thank you again for your candid feedback. We strive to provide products that deliver value commensurate with their price point, and your insights help us work toward that goal. AmazonDevices

  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Have it set up on our kitchen. Love how when we don't use it, it blends into the background and displays pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Echo show 21

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great echo show. Perfect in the kitchen as a family hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All about calendar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this calendar. It is right on our wall and so easy to use. I would recommend to people that have busy lives for sure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    eoho

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good Amazon - Echo Show 21 | HD smart kitchen TV for home organization with Alexa - Black

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fantastic Device!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. We love it hung up in our kitchen. We moved the Echo Show 8 to our bedroom and it freed up a lot of counter space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Echo show

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo show 21. It’s more than just a TV. It has fire tv and you can watch all your shows just sign in to your apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 21" Echo Show smart display. I've been using Alexa Shows for many years now and really like the size of the 21". She assists me with all of my baking, cooking and reminders including for my pets heart worm etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent items!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All (3) items were exceptional in quality. My wife is enjoying her new Alexa and my son uses his Sony headphones every day. The sound quality is exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa 21

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I bought. It has perfect quality and it’s like watching a mini tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product for a home

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece if technology that helps me connect with my family and keeps me entertained while cleaning and cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device once you get to know it it’s nice but when it comes to hooking up your security cameras or in the bedrooms or rooms, the camera will only run 10 minutes and shut off on the screen . you have to keep saying Alexa bring up the camera to get the camera going again. Amazon needs to fix it,you have to keep bringing it up every 10 minutes That’s too bad ,something to do with the cloud and cost, that’s what I heard ,if they fixed it, they would have a perfect device and make a lot of people happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no issues with it whatsoever. Mounting was super easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A device with great potential

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, how much expectations should I have after having the Echo 21” for one day. It looks promising from the limited use so far. One workaround I had use was trying to watch Spectrum TV on my Echo. I found out that there currently isn’t a seperate app for the Echo 21”. I was able to access Spectrum TV using the Silk Browser. Other than that little hiccup, I am pleased with the capabilities I’ve accessed so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than other echo devices

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a value addition to my kitchen. It has a much to offer than regular Alexa. It serves as a small television as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Loving it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The size is perfect to see everything & Alexa is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Show

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks and the sound is perfect for my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to set up and use, and my kid likes using it while in the kitchen teaching him how to cook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid must

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent assistant in the kitchen and great audio quality for songs while cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Show 21

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over the Echo Show 15. Easy to setup and use. Great video and sound quality good.

    I would recommend this to a friend
Sponsored