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Customer reviews

Rating 4.8 out of 5 stars with 3898 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,898 reviews
  • Rated 5 out of 5 stars

    Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for streaming everything would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Fire TV Stick 4K Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! Noticed the excellent responsiveness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV old. Cut cable and this gave us the apps needed to stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent attachment if tou don’t have smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANK YOU! Black Friday came in on time! Yeahhhhhhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi 6 a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K max very fast no buffering. A must have WiFi 6 !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fire tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lots of features in this new Amazon fire stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    niceawefdaasdwasdfcadscasdvcaesdvceasvcwcxadcsdxcsadc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No buffering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth much better reception vs our old fire stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than the new tv remote. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good customer service. I can't complain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dooh… I got a new one cause the other quit working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this a three because I followed the quick instructions and I could only turn the TV on or off… I have to use a second remote to scroll..I haven’t figured out how to get all the functions in one remote….

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Jmarquez56! Thank you so much for your time and feedback! You can reset your Fire TV remote by pressing and holding simultaneously the Home button, the Go Back button, and Left on the directional pad for a full 30-60 seconds. This will reset it and you can then try to use it again. You may need to unplug power to your Fire Stick for 30 seconds and plug it back to restart it as well. I do hope this fixes your issue so you can go back to using one remote and that you have a fantastic day! AmazonDevices

  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device awesome good purchase good item yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better storage and processor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage space is why i got this and processing speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firesticks are amazing I’m so happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always receive good customer service at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick gets a thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firestick gets a thumbs up! I how’ve own two of them!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Fire stick remote issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick itself work good BUT the remote control has issues. You’ll have to press several times for it to respond and this is the second one with the same issue.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi CUSTOMER, thank you for providing feedback on Fire TV Stick 4K Max. I am sorry to see that you have had difficulty with the remote control not responding. Given that this is your second remote control and the same issue, I would recommend the following steps: 1. Even if the batteries seem fine, try replacing them with new, alkaline batteries, as older batteries can cause issues. 2. Ensure the remote is within 10 feet of the Fire TV device, as distance can affect signal strength. 3. Confirm that previous remotes are not still paired to the Fire Stick, as this could also potentially cause issues. 4. Last but not least, ensure your Fire TV device and the Fire TV app on your mobile device are up to date. If you have tried these steps and are still having issues please contact the Amazon Devices Customer Support phone number at 1-888-280-4331. Thank you again, have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful i use this to watch variety of shows

    I would recommend this to a friend
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