Customer Ratings & Reviews
- Model:
- B0BP9SNVH9
- SKU:
- 10735419
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Fire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but it doesn’t even have a sleep timer. Even paired with my Alexa it won’t turn off the Tv. I wish I had known that I would have ordered an older version. I can’t tell any difference between this one and the one I paid half as much for.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi NatashaH,
You can fix this by creating a routine in your Alexa App with the device! Go to settings and routines and input what times you are wanting the TV to turn off!
For any further questions, you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331.
Hope that helps!
It's okay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my tvs in my house we use firesticks or fire tv. My only gripe is the firesticks at least once a week i have to restart because it freezes up. When it works it's great only does 60hz as well not 120 i also looked at the cube and it as well only does 60 so mine as well buy this one as it's less expensive
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi controller, thank you for providing feedback on the Fire TV Stick 4K Max. I am sorry to see you are having freezing issues with the device. Here are some troubleshooting steps: Unplug the Fire TV Stick power cord or adapter. Wait three seconds. Plug it back in again. To stop it from freezing, clear your cache in "Settings" → "Applications" → "Manage Installed Applications" → select an app. Press the rewind button to clear. Update your Fire TV Stick in "Settings" → "My Fire TV" → "About" → "Check for System Update". If this information does not help, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, thank you!
- Pros mentioned:Ease of use
Fire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the value of total cost . Easy to set up
I would recommend this to a friend Buffers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buffers often not sure if that’s normal. Other than that we like it!
I would recommend this to a friend- Cons mentioned:Lag
So-so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I somewhat enjoyed this product but only to a certain extent. The lag on this fire stick and its compatibility with Hulu it what I was not happy about. So much that I actually returned the product and went with an Apple TV instead.
No, I would not recommend this to a friend Good for the price but better options are availabl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good overall but I definitely prefer the Apple TV which is more responsive.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Aragon,
We are happy you are enjoying the Fire TV Stick 4K Max. If there is something specific your device is not responding to, please call us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
still not set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was just going to have to plug this into my TV sign it into my WIFI and be good to go but I am being promted for so much information its ridicoulus! I have it still sitting in the box 2 months later, I dont have the time nor the desire to deal with this... but also no time to get to a best buy to return it... I am sure its great once it is set up but this is going to probably given to someone as a gift or donated and buy soemthing else
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Fire TV Stick 4K streaming device. I am sorry to hear about the issues you are having with setup. That sounds frustrating. The process does take 5-10 minutes to complete depending on the amount of apps you want to install initially and whether you have an Amazon account already. It's worth noting that once this initial setup is complete, turning on and using the Fire TV Stick in the future is much quicker. I hope you give it one more try, the effort will be worth it. Thanks again for the feedback, I hope you have a great day!
Fire Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire Stick seems to work well and connects to the Wifi with no issues.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Would have given 5 stars if it didn't turn off at times by itself.
I would recommend this to a friendremote disconnects
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently the remote would not connect to the firestick. I would have to unplug the firestick for about 30 seconds the pair the remote and firestick.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi WilliamG,
We are sorry to hear that you are having this issue with your Fire TV Stick 4K Max. This may be due to low battery in the remote, it being out of range, or interference from other devices in your space, or a weak Wi-Fi connection. You can check the battery levels, move closer to the Firestick, and try re-pairing the remote. If the issue persists, please call us!
You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!
Fire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to buffer an awful lot. Have to restart often.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Frustrated! Thank you so much for taking the time to provide a review and feedback of your experience with your Fire Stick. I am sorry to hear that you are experiencing buffering with your device. This may be due in part to networking connection issues. You can troubleshoot this by navigating to Settings, Network, then tap the button displayed to troubleshoot or check your connection. There are tips and Help menu options that can assist with resolving connection issues if that is what is causing it. If you still have trouble getting it to connect with a solid speed to run your streaming without buffering, I would recommend to contact us directly at Amazon Customer Support at 888.280.4331 to troubleshoot further. Thanks again for your time and review and I hope this gets you the assistance you need to improve your experience. Have a fantastic day!
Fire stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as a good gift, they were able to watch local channels.
I would recommend this to a friendDevice had a defect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device had a defect so returned it. But otherwise, FireTV stick is better than other streaming devices. The Internet app for browsing was continuously stuck while playing.
I would recommend this to a friendMakes a “dumb” tv smart.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can be finicky at times but for the most part it does what it’s supposed to.
I would recommend this to a friend- Pros mentioned:Overall performance
Still good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good still buffing thought it would be better good gift
I would recommend this to a friend BBright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase price was very reasonable. Much cheaper than other online brands
I would recommend this to a friendFire Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using the item and the set up was easy. I'd definitely recommend it to a friend.
I would recommend this to a friendAmazon firestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speak text feature is way better than my old one. Came ready to go.
I would recommend this to a friendFirestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got ut for a fair price and the functionality is great
I would recommend this to a friendFire tv 4k max
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These latest fire tv stick are not as good as the older ones . If you buying it , so you can play game pass cloud gaming on it , then let tell you, not worth it for that reason . Gaming suck on it
I would recommend this to a friend
