Customer Ratings & Reviews
- Model:
- B0BP9SNVH9
- SKU:
- 10735419
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Firestick on point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pleased with my purchase. Able to watch some amazing movies
I would recommend this to a friendJust another option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a senior citizen and find using the fire stick a bit difficult. So my rating is probably not fair. After using only cable services for my TV viewing , I find the stick not as enjoyable. My TVs do not respond as efficiently as with cable.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JoannH, I am sorry to hear you are having difficulty with the performance of your Fire TV Stick 4K Max. It is possible that the device may require a To update your device's software version, go to Settings on your Fire TV Stick. Select Device & Software. Select About. Select Check for System Update. Hopefully this is helpful. If this does not resolve your issue, I encourage you to reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you for your feedback. Have a wonderful day!
Firestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be better if you did not need to sideload so many apps
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My smart Tv already has these options, no firestick is really needed
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi GuadalupeT,
Thank you for your feedback on the Amazon Fire TV Stick 4K Max. Even with built-in TV apps, a Fire Stick 4K Max can add to your TV experience by adding a faster processor (Wi-Fi 6E for smoother streaming), broader app access (including niche apps, games like Amazon Luna), better Alexa voice control for smart home integration (doorbells, lights, volume), personalized content discovery, and screen mirroring. I hope this information is helpful.
Wrong device sold!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed with the Cashier who was also responsible for opening the locked compartment of certain devices (avoiding theft). I showed her exactly what I wanted to buy & didn’t realize it until I got home that she sold me a Firestick that did not have the button for Hulu!
No, I would not recommend this to a friendFrequent disconnects, Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had similar prime devices in the past which work well. This one was in a room next door to the router and the long range WiFi repeatedly lost connection.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello! I'm sorry to hear you're experiencing repeated Wi-Fi disconnection issues with your Fire TV Stick 4K Max, especially when it's located so close to the router. Let me walk you through some targeted steps to address this connectivity issue.
1. Check for Wi-Fi Interference Even being in the next room, walls and other electronic devices can cause interference. Try the following:
Make sure your Fire TV Stick 4K Max is connected to the 5GHz band of your router (rather than 2.4GHz), as it offers faster speeds and less congestion — especially important for 4K streaming.
Alternatively, if walls are causing signal degradation, try switching to the 2.4GHz band, which has better range and wall penetration, even if slightly slower.
2. Use the HDMI Extender Cable The Fire TV Stick 4K Max comes with an HDMI extender cable in the box. Using it moves the device away from the back of the TV, which can significantly reduce interference from the TV itself and improve Wi-Fi reception.
3. Restart Your Router and Fire TV Stick
Unplug your router, wait 30 seconds, and plug it back in.
Then go to Settings > My Fire TV > Restart on your Fire TV Stick 4K Max.
4. Forget and Reconnect to Wi-Fi
Go to Settings > Network
Select your Wi-Fi network and choose Forget This Network
Reconnect by selecting your network again and entering your password
5. Check Router Settings
Make sure your router's firmware is up to date.
If your router supports Wi-Fi 6 (802.11ax), the Fire TV Stick 4K Max is Wi-Fi 6 compatible and should take full advantage of it — ensure Wi-Fi 6 is enabled on your router.
Check if your router has any band steering or device prioritization settings that may be causing the Fire TV Stick to drop connection.
6. Check for Software Updates Outdated firmware on the Fire TV Stick can sometimes cause connectivity instability:
Go to Settings > My Fire TV > About > Check for Updates
7. Factory Reset (Last Resort) If all else fails, a factory reset can resolve persistent connectivity issues:
Go to Settings > My Fire TV > Reset to Factory Defaults
If these steps do not resolve the repeated Wi-Fi disconnections, Amazon Customer Support is available 24/7 at 1-888-280-4331 and can provide further assistance.
Thank you for your feedback, and I hope we can get your Fire TV Stick 4K Max connecting reliably. Have a great day!
Good store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied! With all the people ,sale ,shipping
I would recommend this to a friendnice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice fire stick, clean interface. and free channels
I would recommend this to a friendLOTS OF LIMITATIONS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it by mistake, thinking I would get extra features, which I already have witn my Goggle TV, pre -installed in my Sony Bravia 3 TV
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello starlightrusty! Thank you for your feedback on the Amazon Fire TV Stick 4K Max — we appreciate you sharing your experience, and we completely understand the frustration of purchasing a device that duplicates features you already enjoy. The Fire TV Stick 4K Max is a powerful standalone streaming device that brings Alexa voice control, Wi-Fi 6E connectivity, an Ambient Experience, and access to a wide range of streaming apps. Thank you again for your feedback!
Disappointed in shipping.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firestick worked fine, however the box was destroyed and came looked as though it had been opened or used before.
No, I would not recommend this to a friendFair design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A slight improvement from previous version, with new control buttons for volume/channel, but inconsistent BT operation.
I would recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to turn on my Firestick and have background noise , it seems to turn off Firestick and tv every 90 min , both Firesticks I ordered do the same thing
No, I would not recommend this to a friendNONWORK DEVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work when I received it. When connect to the tv, the device never open so that I could do anything. The device would not even pass the welcome screen.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi CordariusJ,
For any support on a defective unit, you can go directly in store at the customer support counter and get a replacement unit for a defective unit.
Past 30 days please reach out directly to Amazon customer service support to get a repair or replacement device.
Hope this helps, Have a great day!
Dan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have problems in adding apps. Not same as others that I bought.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DanielM, thank you for providing feedback for Fire TV Stick 4K Max. I am sorry that you have not had a great experience with the device thus far. Unfortunately I am not sure I can provide relevant troubleshooting with the information given. Please feel free to contact Amazon Customer Service 24/7 at 1-888-280-4331. Thank you again and have a wonderful day!
doesnt perform as much as the hype up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have noticed no improved performance over the original firestick 4k max, and honestly maybe processing even slower. i wouldnt recommend anyone to spend the money on upgrading to this from the 1st gen 4k max.
No, I would not recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Much better than the version that doesn't let you control the volume or change the channel.
I would recommend this to a friendGood video, bad audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Not alot of lag but terrible audio sync issues, Using the tv built in apps or apple tv, I do not have this issue.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, CDubbsW0rld. I'm sorry to hear about the problem you are having with the Fire TV Stick 4K Max. If you are having audio sync issues I recommend going into the settings on your Fire TV Stick and adjusting the setting. You can do this by 1. Go into settings on your Fire TV Stick. 2. Select Display and Sounds. 3. Select Audio and then select AV Sync Tuning. I hope these recommendations are helpful to you but if you need further assistance, I recommend contacting Amazon customer support at 1-888-280-4331. I hope this helps, have a great day!
Fire stick Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok , kinda slow, too many ads. Would choose another next time
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi MarkS, thank you for providing feedback on the Fire TV Stick 4K Max. I'm sorry to see you have had performance issues with the device. Ensure the Fire TV Stick device is connected to steady Internet/Wi-Fi setup. Try a different internet connection to check if issue persists.
Restart your device along with your network hardware (like a modem and router).
-Unplug your device or the power adapter from the power outlet.
-Unplug the Wi-Fi modem and router. Wait for one minute.
-Plug in the router. Once router in back on plug in the device.
Make sure your Fire TV is running latest software updates:
Go to Settings on your Fire TV. >
Select My Fire TV. >
Select About. >
Select Check for System Update.
Additionally: Clear the app data and cache.
Go to Settings on your Fire TV. >
2. Select Applications. >
In Manage Installed Applications, select the app you are having trouble with. >
Select Clear Cache, and then Clear Data. Hopefully this helps. Thanks again and Happy Holidays!
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. The Fire Stick works fine I am just used to Apple Box and its faster but, it does cost a lot more. JMO
I would recommend this to a friendFire TV restart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to often restart the Fire TV Stick else it has issues with getting mute on its own, if hibernated for long hours.
I would recommend this to a friend
