Customer Ratings & Reviews
- Model:
- B0BP9SNVH9
- SKU:
- 6560338
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Fire TV Stick 4K Max's overall performance, ease of use, and speed, making it a seamless streaming experience. Many appreciate the ample storage and straightforward setup. While the vast majority of users experience no issues, a few have noted occasional lag and expressed concerns about the user interface and compatibility with certain apps.
This summary was generated by AI based on customer reviews.
Nice fire tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing lots of features in this new Amazon fire stick
I would recommend this to a friendNo buffering
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth much better reception vs our old fire stick
I would recommend this to a friendAmazon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Good customer service. I can't complain
I would recommend this to a friendA great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better than the new tv remote. No problems at all.
I would recommend this to a friendGreat device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device awesome good purchase good item yes
I would recommend this to a friendFirestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firesticks are amazing I’m so happy with my purchase
I would recommend this to a friendBetter storage and processor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The storage space is why i got this and processing speed.
I would recommend this to a friendFire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to buffer an awful lot. Have to restart often.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Frustrated! Thank you so much for taking the time to provide a review and feedback of your experience with your Fire Stick. I am sorry to hear that you are experiencing buffering with your device. This may be due in part to networking connection issues. You can troubleshoot this by navigating to Settings, Network, then tap the button displayed to troubleshoot or check your connection. There are tips and Help menu options that can assist with resolving connection issues if that is what is causing it. If you still have trouble getting it to connect with a solid speed to run your streaming without buffering, I would recommend to contact us directly at Amazon Customer Support at 888.280.4331 to troubleshoot further. Thanks again for your time and review and I hope this gets you the assistance you need to improve your experience. Have a fantastic day!
Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always receive good customer service at Best Buy!
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product. the feature I like BEST is that it turns the tv off if left on over a period of time. Kudos!!!
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is wonderful i use this to watch variety of shows
I would recommend this to a friendGood for the price but better options are availabl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good overall but I definitely prefer the Apple TV which is more responsive.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Aragon,
We are happy you are enjoying the Fire TV Stick 4K Max. If there is something specific your device is not responding to, please call us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Max stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K fire stick works best with a 4K TV so you can get the maximum resolution. I am satisfied with the results. You can also take it wherever you go.
I would recommend this to a friend4K Max Second Gen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The response on this seems to be slower than the original 4k max, maybe they are still working out some bugs. Still think it is the best streaming stick on the market.
I would recommend this to a friendFire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire sticks has more options that are easy to control. It seems that they updated from the old version of the firestick.
I would recommend this to a friend- Pros mentioned:Ease of use
Firestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was reasonable and it's very easy to use and I will recommend it to someone
I would recommend this to a friend FireStick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for all your amazing teamwork, Everybody!
I would recommend this to a friendSlightly Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I received after the first stopped working. It worked well for a few day but the on off feature stopped working on this one!@ I can turn the set on/off using the Alexa voice feature and decided to use it this way instead of having to return and get yet another one.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello! I'm sorry to hear about the experience you are having with the Fire TV Stick 4K Max. It sounds like you may need to reset your Fire TV Stick 4K Max remote. 1. Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds. 2. Press and hold the Left button, Menu button, and Back button at the same time. Hold them for 12 seconds. 3. Release the buttons and wait 5 seconds. 4. Remove the batteries from your remote. 5. Plug in your Fire TV and wait until you see the screen that says that the remote can’t be detected. 6. Put the batteries back in your remote. 6. Press the Home button. When the LED indicator blinks blue, your remote is paired successfully. If it's not paired, press the Home button for 10 seconds. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you!
Firestick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it does! Functions properly. Good buy.
I would recommend this to a friendFire TV stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent product for I needed it for. Remote build quality is a little low. Squeaks and other noises when pushing buttons.
I would recommend this to a friend