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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 3568 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the Fire TV Stick 4K Max's overall performance, ease of use, and speed, making it a seamless streaming experience. Many appreciate the ample storage and straightforward setup. While the vast majority of users experience no issues, a few have noted occasional lag and expressed concerns about the user interface and compatibility with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,568 of 3,568 reviews
  • Rated 4 out of 5 stars

    Wall mount barrier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but fire stick extends out from wall so couldn’t use in LR on wall mounted tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Firestick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall does the job and it’s purpose but has to be refreshed all the time!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seldom User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an avid tv person but it does what I need it to do.!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the purchase and would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We have had different versions, really like this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quirky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a Roku Stick,it is much more stable.Most of the time i have to restart.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello telman! I am sorry to hear about the issues you are having with your Fire Stick. This is our fastest Fire Stick and should be providing the best experience due to this. I would recommend doing the following to see if it can improve your experience some: Go to Settings>Network>(Select Your Wi-Fi)>Run Speed Test. This will help give you options to diagnose if you are having a network related issue. Next I would go to Settings>Device and Software> About>Check for Updates. This will help see if your device is running the latest software version. If neither of these help in solving your problem, I would recommend contacting Amazon Customer Support at 888.280.4331 to troubleshoot further and explore what options are available to you. I do hope this helps improve your experience and that you have a phenomenal day! AmazonDevices

  • Rated 2 out of 5 stars

    flawed fire stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does not work well. It was purchased with a new Samsung TV. We bought the higher priced Fire stick thinking it would be more functional, but it has a flaw. It scrolls up to down and side to side fast and on its own without warning. Called Best Buy about it, but no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pairing issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since purchased, have tried over and over to get it to work on the toshiba fire tv and the remote will not pair. I have probably tried over 20 times

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello TheresaR! I am sorry you are having trouble using the remote from your Fire Stick purchase for your Toshiba TV. The remote is in fact not compatible with the Toshiba TV itself. It is currently only compatible with the Fire Stick you purchased it with or other Fire Stick or Fire Cube devices in the last few generations. If your intent was to use the remote specifically for your TV and not just the Fire Stick itself, you will need to either contact Toshiba directly, purchase a universal remote that is compatible, or purchase an Alexa Voice Remote Pro (depending on the model of your TV). At this time, your Alexa Voice Remote that is included in the Fire Stick 4K Max is not compatible to do anything but control the volume of your Toshiba (after following the instructions during set up of your Fire Stick). I am sorry for the confusion and do hope that you have an awesome day! AmazonDevices