Customer Ratings & Reviews
- Model:
- B0BP9SNVH9
- SKU:
- 6560338
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Fire TV Stick 4K Max's overall performance, ease of use, and speed, making it a convenient streaming solution. Many appreciate the simple setup, ample storage, and smooth streaming capabilities. The device's attractive price point and fast Wi-Fi 6E support are also well-received. However, some users have reported experiencing occasional lag and find the user interface less intuitive, while others have noted compatibility issues with certain apps.
This summary was generated by AI based on customer reviews.
Fire, firestick!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great conection speed, great streaming speed, over all works perfectly.
I would recommend this to a friend4k Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but they didn't have to add permission for every individual app.
I would recommend this to a friendBest streaming device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great running through home theater. 6e speed a plus
I would recommend this to a friendI care
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, hard to understand all possibilities. Need more time.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goodnnnnnñnnñnnnĺlĺlĺllĺlllllĺñĺlllllĺlllllllllllll
I would recommend this to a friendGreat device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what its intended to but the UI isnt very good.
I would recommend this to a friendTv control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We return them because we decided that we didn’t need it
I would recommend this to a friendnew tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, but I have to learn all the new Fire Stick features.
I would recommend this to a friendNew Firestick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With 16 g memory it is very much faster and responsive
I would recommend this to a friendFire stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's OKI really don't think it was worth the money.
No, I would not recommend this to a friendFirestick on point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pleased with my purchase. Able to watch some amazing movies
I would recommend this to a friendJust another option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a senior citizen and find using the fire stick a bit difficult. So my rating is probably not fair. After using only cable services for my TV viewing , I find the stick not as enjoyable. My TVs do not respond as efficiently as with cable.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JoannH, I am sorry to hear you are having difficulty with the performance of your Fire TV Stick 4K Max. It is possible that the device may require a To update your device's software version, go to Settings on your Fire TV Stick. Select Device & Software. Select About. Select Check for System Update. Hopefully this is helpful. If this does not resolve your issue, I encourage you to reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you for your feedback. Have a wonderful day!
Firestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be better if you did not need to sideload so many apps
I would recommend this to a friendWrong device sold!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed with the Cashier who was also responsible for opening the locked compartment of certain devices (avoiding theft). I showed her exactly what I wanted to buy & didn’t realize it until I got home that she sold me a Firestick that did not have the button for Hulu!
No, I would not recommend this to a friendGood store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied! With all the people ,sale ,shipping
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My smart Tv already has these options, no firestick is really needed
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi GuadalupeT,
Thank you for your feedback on the Amazon Fire TV Stick 4K Max. Even with built-in TV apps, a Fire Stick 4K Max can add to your TV experience by adding a faster processor (Wi-Fi 6E for smoother streaming), broader app access (including niche apps, games like Amazon Luna), better Alexa voice control for smart home integration (doorbells, lights, volume), personalized content discovery, and screen mirroring. I hope this information is helpful.
Frequent disconnects, Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had similar prime devices in the past which work well. This one was in a room next door to the router and the long range WiFi repeatedly lost connection.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello! I'm sorry to hear you're experiencing repeated Wi-Fi disconnection issues with your Fire TV Stick 4K Max, especially when it's located so close to the router. Let me walk you through some targeted steps to address this connectivity issue.
1. Check for Wi-Fi Interference Even being in the next room, walls and other electronic devices can cause interference. Try the following:
Make sure your Fire TV Stick 4K Max is connected to the 5GHz band of your router (rather than 2.4GHz), as it offers faster speeds and less congestion — especially important for 4K streaming.
Alternatively, if walls are causing signal degradation, try switching to the 2.4GHz band, which has better range and wall penetration, even if slightly slower.
2. Use the HDMI Extender Cable The Fire TV Stick 4K Max comes with an HDMI extender cable in the box. Using it moves the device away from the back of the TV, which can significantly reduce interference from the TV itself and improve Wi-Fi reception.
3. Restart Your Router and Fire TV Stick
Unplug your router, wait 30 seconds, and plug it back in.
Then go to Settings > My Fire TV > Restart on your Fire TV Stick 4K Max.
4. Forget and Reconnect to Wi-Fi
Go to Settings > Network
Select your Wi-Fi network and choose Forget This Network
Reconnect by selecting your network again and entering your password
5. Check Router Settings
Make sure your router's firmware is up to date.
If your router supports Wi-Fi 6 (802.11ax), the Fire TV Stick 4K Max is Wi-Fi 6 compatible and should take full advantage of it — ensure Wi-Fi 6 is enabled on your router.
Check if your router has any band steering or device prioritization settings that may be causing the Fire TV Stick to drop connection.
6. Check for Software Updates Outdated firmware on the Fire TV Stick can sometimes cause connectivity instability:
Go to Settings > My Fire TV > About > Check for Updates
7. Factory Reset (Last Resort) If all else fails, a factory reset can resolve persistent connectivity issues:
Go to Settings > My Fire TV > Reset to Factory Defaults
If these steps do not resolve the repeated Wi-Fi disconnections, Amazon Customer Support is available 24/7 at 1-888-280-4331 and can provide further assistance.
Thank you for your feedback, and I hope we can get your Fire TV Stick 4K Max connecting reliably. Have a great day!
nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice fire stick, clean interface. and free channels
I would recommend this to a friendDisappointed in shipping.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firestick worked fine, however the box was destroyed and came looked as though it had been opened or used before.
No, I would not recommend this to a friendFair design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A slight improvement from previous version, with new control buttons for volume/channel, but inconsistent BT operation.
I would recommend this to a friend
