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Rated 4 out of 5 stars
Works great, had to replace old one that died
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this because my previous Fire TV Stick failed. While the new one seems to work great, I am reluctant to rate it a 5 star item since the only reason I have it is because the previous one died. One day it worked the next it was a brick. Tried every reset, power cycling, and other recovery method to no avail.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a new fire stick for my new tv 55”.
The sales person in the store was very nice and gave me exactly what I needed.
I definitely recommend Best Buy to my friends.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy that it wants me to watch ads for upcoming movies and things and I can’t seem to always back out of that without a lot of hassle. I may just toss it. I don’t need it to downstream
Brand response from Amazon Devices Customer Support
Posted .
Hi JuanitaT,
Thanks for sharing your feedback about the Fire TV Stick 4K Plus. I understand your frustration with the promotional content and ads appearing on the home screen - that's a common concern we hear from customers who prefer a more streamlined viewing experience.
The promotional content you're seeing is part of the Fire TV interface design, but there are a few ways to minimize your exposure to it:
Quick navigation tip: When ads or promotional content appear, pressing the Home button twice quickly will usually take you directly to your apps row, bypassing most promotional screens.
Customize your home screen: Go to Settings > Preferences > Featured Content and disable "Allow Video Autoplay" and "Allow Audio Autoplay" - this will stop promotional videos from automatically playing when you navigate the home screen.
Use app shortcuts: Long-press the app buttons on your Alexa Voice Remote to assign your most-used streaming services (Netflix, Prime Video, etc.) for instant one-button access, completely bypassing the home screen.
I know these workarounds don't eliminate the promotional content entirely, but they can significantly reduce how often you encounter it. The Fire TV Stick 4K Plus offers excellent streaming performance with Wi-Fi 6 and AI-powered search capabilities - hopefully these tips will help you enjoy those benefits without the hassle.
If you'd like more detailed guidance on customizing your interface, our support team at 1-888-280-4331 can walk you through additional settings options.
Thanks again for taking the time to share your experience with the Best Buy community.