The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,754 reviews
Rated 4 out of 5 stars
Not that good.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't know if its the fire stick or some of the streaming services, but still have some trouble viewing some shows.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just another fire stick.
Hoping we stop getting the spinner with our streaming.
Dislike the remote. Sucks. Got all those buttons at the bottom and now the mute is off to the side so find it hard in the dark to hit mute during the commercials.
Still has all that Amazon bloat crap installed. Gotta jump thru the hopes to get Unknown sources enabled.
Brand response from Amazon Devices Customer Support
Posted .
Hello, LucyR. Thank you for taking the time to leave a review on the Fire TV Stick 4K. I am sorry to hear about the issue you are experiencing with the device. While the Fire TV Stick 4K remote shows a microphone instead of the Alexa icon, the device still uses Alexa. If you have any questions or need further assistance with the device, I recommend contacting Amazon Customer Support at 888-280-4331. Thank you again, have a great day!
Rated 4 out of 5 stars
Fǐre stick
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are pleased with the newer fire stick ours quit working so we had to buy another one
This reviewer received promo considerations or sweepstakes entry for writing a review.
Marginally better than the early edition Fire Stick 4k that it replaced. Remote would not control TV volume however, the TV remote easily controls the Fire Stick.
Brand response from Amazon Devices Customer Support
Posted .
Hello, Arby. Thank you for taking the time to leave a review, and I am sorry to hear about the issues you are having with the Fire TV Stick 4K remote. I have some recommendations to try and solve your issue. First, I would check the TV settings within the Fire TV Stick 4K. You can do this by going to Settings, Equipment Control, and selecting Manage Equipment. Select "Change TV" and choose the TV manufacturer to ensure the correct IR codes are being sent. If that does not work, I recommend repairing the remote. Go to Settings, Controllers and Bluetooth Devices, and select Amazon Fire TV Remotes. Select the remote and follow the on-screen prompts. If these steps do not help, and you are still having functionality issues, you can call Amazon customer service, available 24/7 for assistance with the device. You can reach them at 1-888-280-4331. I hope this information is helpful. Thank you!
Rated 4 out of 5 stars
Fire stick
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its an okay item ,but it tends to freeze at moments
Brand response from Amazon Devices Customer Support
Posted .
Hello, NormaP. Thank you for taking the time to leave a review of the Fire TV Stick 4K. If you are experiencing the device freezing in a certain application, I recommend clearing the data and cache. To do this: - Go to Settings on your Fire TV Stick. - Select Applications. - In Manage Installed Applications, select the app that you are experiencing freezing with. - Select Clear Cache, and then Clear Data. If these steps do not help and you are still experiencing this issue, I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. We appreciate your feedback and hope these steps are helpful. Have a great day!
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Fire Stick
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simply instilation not glitches to usb port on tv and power outlet
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the fire TV platform. The only downside is they still have not fixed the Dolby Atmos sound issue in Disney+ app if you go to watch anything that is in Dolby Atmos on Disney+ app you cannot hear the audio.
Brand response from Amazon Devices Customer Support
Posted .
Hello Phil! Thank you so much for providing feedback on your experience with your Fire Stick. We have communicated this feedback up internally and recommend that you contact Disney Plus regarding this because it is only happening with their software and no one else's. There are constant updates to our system to improve stability and customer experience as well as from 3rd party developers for their apps. You can also contact Amazon Customer Support at 888.280.4331 for further troubleshooting. Thank you again for your time and feedback and I hope you have a terrific day!
Pros mentioned:
Price
Rated 3 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Value for the money we paid for the device. I would recommend to others