Customer Ratings & Reviews

It’s good for a 12 yer old. For his/her Birthday..

Helpful and informative service on my purchase tecently

Good iPad and geek squad setup was painless. Good value in cases also

On Oct 12, 2025, I purchased a tablet (order BBY01-807120941934) with pickup scheduled for Dec 15, 2025. Due to personal reasons, I couldn’t pick it up that day. On Dec 16, 2025, at 5 PM, I went to Best Buy Coralville, but the manager informed me the order was canceled because it wasn’t collected on time. He suggested buying the product in-store, but the amount I paid was not refunded. This is unacceptable and violates FTC guidelines, which require immediate full refunds for canceled orders. I request urgent confirmation of the refund within 10 business days, or I will escalate the matter to the FTC, CFPB, and the Iowa Attorney General, and consider legal action.

Good price for a basic IPad, great for kids and YouTube

Its a very good ítem, i use in my work and im happy to did this buy

I knew I was not getting the top of the line product, so that is my fault. However the volume on SIRI is merely a whisper and hard to hear. Yes, I have adjusted the settings. Should have purchased a better model.

Nice device! Still struggling with the battery’s life kinda short

Overall happy, does have Face ID though. It was a surprising discovery

Apple iPad used for taking notes in college. Nothing fancy

Apple user interface is nit very intuitive. I had a difficult time using the ipad when i wasnt within wifi range. It seems most of the function require a wifi connection.

I love everything about this iPad except the front face camera … it really sucks and messes up the whole vibe of me wanting this model definitely will be upgrading sooner than I thought

Glitchy and cumbersome. Mail doesn’t show in full screen.

Great product exclusivity of apply only apps is limiting

Great product my daughter loves it I recommend to get a case.

I bought the iPad from Best Buy trusting in the security of the delivery! However, the iPad never arrived! Best Buy hired a bad shipping company that doesn't provide the slightest customer support! There's no proof of delivery, no one is responsible for the sale, and you simply decided not to refund me or replace the product! It's absurd!!!! The responsibility for the delivery is yours! So you have to cover the replacement.

Works ok only I can not get face book account as before.

Could not sign in the day after setting it up. Apple couldn't even fix it at their recommendation I took to Best Buy in Dothan. They could not fix either. While the geek squad was working on the iPad I purchased a laptop and other accessories. I was informed by geek squad that the iPad couldn't be fixed and the manager refused to give me a new on in exchange. I promptly returned over 2000 $ of items I had just purchased and went home with an iPad I can use for a plate. Will never return to Best buy!!

The delivery woman literally dropped the ipad in front of the entrance of my apparent building !! As she didn’t have the key to enter the building. I was out of the city for an emergency issue, requested her either drop the package in mail room or return to bestbuy, but she said it was not her concern if I was not able to receive it. So she just left the ipad on pedestrian in-front of the building!!!! I will think twice to order again from bestbuy

Bought by this mistake. So I returned it back to the store unopened.