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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2745 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the ease of use, screen size, and performance of the 21.5" iMac. Many appreciate its design and find the price reasonable. However, some customers express concerns about the hard drive's speed and the limitations of the RAM. A few also mention issues with the mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,744 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had apple products all my life so I’m very familiar with Apple but I never had a iMac I had a Mac book pro laptop since 2010 just until this year 2018 it went out and I really didn’t want another laptop I wanted something I didn’t have to charge I never took my laptop anywhere anyways.. I think buying the IMac was the best decision I ever made.. and Imovie was free another bonus I love the speed how smooth it is it’s such a great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to have a new MAC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Mac person, so I was very happy to make this purchase. My laptop recently died, so this time I went with an All-in-One desktop. Everything has gone smoothly, easy to set up, Love my Mac!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer for students!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school due to taking most of my classes at home. It was nice to be able to look straight in at the screen rather than having to stoop over a laptop all day. The computer is quick and relatively easy to use. Took a little adjusting as this was my first Mac after having been a PC user my whole life but I am very happy with this purchase and plan to be an apple customer from here on out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Mac - still getting used to it. Set up was easy. The only thing I don’t care for is the small keyboard. I prefer the extended keyboard with the numeric key pad. All else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mac is as good as ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at the store open box. It was missing the cable to charge to the bluetooth mouse and keyboard. No big deal right? No. I called the "store" but some central call center picked up and took 3 separate calls to others at store and higher managers to resolve a simple item missing from their open box computer. Definitely not up to the Apple Store standard. Yeah I got the same deal as refurbished from Apple.com but BB service was sub par. $1000 computer was unusable because they didn't put the proper components back in the box. They should have sent me another one but I had to go back to the store to get the cable. As for the Mac, I hate the mini keyboard without the number pad. Desktops need the full keyboard. But other than power, no cables. Very clean and easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Excellent Product and great price at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did some shopping around for a new iMac and found this one at Best Buy for $100 off. What a great deal. Powerful enough to do everything we need and a nice big 21 inch monitor for viewing. The specs in this model are great and will last for many years while not costing an arm and a leg. Would definitely buy from Best Buy again when it comes time to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this computer. Black Friday sale worked out. But the delivery process was not the greatest! The salesmen was very good but they never contacted me the day of the delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to set up and very fast. Very good size screen, keyboard could be a little bigger

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My 2nd 21.5" iMAC. Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery! Love the iMac. My other iMac computer still working and is probably at least 6 years old. Bought the apple care for 3 years but probably won't need it. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my photography business, I absolutely love it! I have no regrets! I did a lot of research on computers and place to buy, this one has been perfect so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes awesome graphics big screen .easy to use especially for a teacher

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Even better than I anticipated; Easy Setup Too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered purchasing a refurbished iMac; however, with the slight reduction in price, I could afford the 21 inch iMac new! The purchase was easy; setup was easy. As a retiree I had missed my employer-supplied 27” iMac; however, I am delighted with this size screen and the fact that I can communicate so easily in the cloud with all my Apple devices. I highly recommend Best Buy and the iMac!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great platform and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit I am a Mac lover. Saw this iMac on sale and couldn't resist. I was surprised at the slimness of the design and the compactness of the keyboard. The rechargeable keyboard and mouse are a great feature. My other iMac requires batteries for both. Now I don't have that problem. As far as speed is concerned, it zips to life when booting or coming out of sleep and when surfing the web. I simply love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Mac long, long ago in college and have fond memories. Over the past 2 years, I've slowly made the switch over to Apple products in my life - starting with the iPhone, then the watch, then an AppleTV. I finally broke down and bought an iMac and I'm so very glad I did! I still use mostly Google apps - Music, Drive, Gmail, Docs, etc - and it all works flawlessly on the iMac. Each family member has their own login and the parental controls are fantastic. So far, I'm 99% sure I'll never go back to PC!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Apple Macs are with every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I've owned several PCs over the years, I'm most comfortable using a Mac. This one is no exception. Although I'd been using a laptop for the last couple of years, getting onto and using this desktop was seamless. The difference in power, speed and screen size is very significant. Are Macs more expensive than PCs? Absolutely. Are they worth it? They are to me....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting this up was very easy and the learning curve of going from a PC to Apple was great. Was really worried about that. So far I have been very pleased with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wouldn’t own any other computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned Apple computers for many years. Never any issues, user friendly and always reliable. My laptop went after 11 years so bought this IMac this time around. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first MAC and it was very easy to setup and install. I didn’t need a lot of software and virus software protection. Perfect for what my family and I need. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love my Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Mac lasted me 9 years and needed replacing, this new Mac is exceptional, fast and the resolution is like no other. User friendly, I will never switch from a Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom in Black Friday. She absolutely loves it! She appreciates having a large screen as it allows her to see pictures better. Price was just right.

    I would recommend this to a friend