Customer Ratings & Reviews

I'm a musician but not an audiophile. This, to me, is very cool because I get to appreciate music, instruments at it's best without having to worry too much about the technical aspects of bitrate, lossless kpbs/kHz, and etc. If you're in the same track I am, you will LOVE these things. Hate the price, yes, but love the device itself. If you can, get the USBC-to-3.6mm cable from Apple so you can use these guys in planes, retro music players or basically anything else. Also, the Midnight Blue color is essentially a cool shade of dark gray, has little to no blue in it.

AirPods Max is, by far, the most impressive audio product I’ve ever used. The sound clarity, deep bass, and balanced output are absolutely phenomenal. Noise cancellation feels magical, and spatial audio elevates everything to a theatre-like experience. The build quality is premium, the fit is incredibly comfortable, and every small detail feels thoughtfully engineered. It truly excels in every aspect—worth every penny for anyone who loves high-quality audio.

I’ve owned several pairs of headphones over the years, but the AirPods Max easily top them all. The sound quality is incredibly rich — clear highs, deep bass, and balanced mids that make everything from classical to hip-hop sound amazing. The noise cancellation is on another level; once you put them on, the world fades away. The new USB-C charging is super convenient, and the battery easily lasts me through long study sessions and gym workouts without needing a recharge. The Starlight color looks even better in person — sleek, subtle, and premium. Connectivity is flawless as always with Apple — quick pairing and zero dropouts between my iPhone and MacBook. They’re definitely pricey, but if you value premium build and immersive audio, they’re worth it.

I tried many of the headphones within the price range of the AirPods Max before purchasing them. The first time I put a pair on my head the sound quality was simply astounding. I listen to a variety of music, but first I'm a Rock & Roll boy. I listened to all my favorite bands from the 60s & 70s, when I was growing up in the SF Bay Area. The AirPods rocked! I also like classical music, so I listened to some of my favorites and the experience was impressive. I used to go to Broadway Musicals when they came through Portland. One of my favorites is Phantom of the Opera. Listening to the Phantom with the AirPods Max was almost like being in the theater. Another thing that has impressed me about these headphones is the build quality. I purchased my first pair just over two years ago and nothing has broken on them. How can anything not break? Apple used a lot of metal when designing the Max, so the quality is far above any of the headphones I tried. I have medium to large ears and nothing I had tried really felt comfortable, especially after a few hours of wear. I only like over the ears, as opposed to on the ear. The AirPods Max fit over my ears completely, and I wear them comfortably for hours. I use nothing but Apple products. I have an iPhone, Air Pad, MacBook Pro, and Apple TV. The AirPods works seamlessly with them all. The new USB-C AirPods Max headphones was a disappointment for a lot of fans because of the lack of upgrades Apple could have done but didn't. Apple kept the H1 chip in them when I had expected at least an upgrade to H2, and possibly a new H3. Why? Who knows. The other disappointment is many fans were expecting a water resistance upgrade. Why Apple decided to keep these basically the same is up for debate. Apple did change the charging port to USB-C from the old Lightning port. It's a nice change for those tired of having to interchange cords. Apple finally changed to the new USB-C because they were basically forced to by some European government/federation. The new colors is a nice upgrade. I opted for the Midnight color and they look really cool. The old gray option was just that - old. I use these to watch TV and the sound is amazing. I have premium headphones designed specifically for TV/movie watching, and the AirPods Max sound so much better. If you're looking for a premium pair of headphones, I encourage you to take a serious look at the AirPods Max.

I don’t normally write reviews, but my recent experience at the Best Buy on Atlantic Avenue in Brooklyn was so smooth, supportive, and genuinely impressive that I had to share it. I came in looking to purchase the new Apple AirPods Max with USB-C, and from the moment I walked in, the staff made me feel like a priority. I was immediately greeted by a team member who didn’t just point me in the right direction—they walked with me, explained the differences between the Lightning and USB-C versions, and answered every question I had about compatibility with my other Apple devices (MacBook Pro and iPhone 15 Pro Max). What stood out the most was how knowledgeable, patient, and enthusiastic the associate was. They offered real insights on sound quality, noise cancellation, and how spatial audio performs in different environments. I felt like I was talking to an audio expert, not just a retail associate. When I asked about setup and return options, they clearly explained the AppleCare+ benefits, return policy, and even took the time to unbox the product with me to check for defects—a level of customer care you don’t always get in big box stores. They also made sure I had a USB-C charger at home and recommended a great deal on a dual-port wall adapter without being pushy. To top it off, checkout was quick, and the rep even helped me enroll in My Best Buy membership to get rewards and early access deals. I walked out feeling confident in my purchase, and honestly, just really appreciated as a customer. In an age of rushed transactions and limited support, this team took the time to make it personal. If you're in Brooklyn and shopping for tech—especially Apple products—the Best Buy on Atlantic Ave is hands down the place to go.

Great set of headphones. With the mesh material they breath well and I don’t feel like my ears are cooking. The steel support hinges are huge as my last set of beats snapped at the actual headphone from the pressure of putting them in and taking off. Sound quality is great and the noise cancellation is amazing. Really got a feel for it when my two teens were arguing and I turned it on and nothing but blissful silence as they went back and forth. Worth the price 100%

Great audio and easy connection. A little too big, I wish they were more universal when it comes to size, but I ordered silicone covers that made them fit better. Battery is comparable to regular airpods, so I wish they had an off button.

Awesome headphones! Apple did top notch job. Thankyou Best buy for awesome price. Its great that you can replace ear cushions but be sure to buy accessory for sweat resistance if you workout in the gym. Connectivity is also awesome among other apple products ecosystem. However longer period of time wearing headphones can hurt a bit ears.

These headphones are everything I hoped for and more. The sound quality is rich, clear, and balanced whether I’m vibin’ to R&B, hip-hop, or chill background music, everything hits just right. The noise cancellation is crazy good too once they’re on, it’s like the world goes quiet. They’re super comfortable for long wear, and the design is sleek and stylish. I love how easy it is to switch between my phone and laptop perfect for working, traveling, or just relaxing. Battery life lasts all day, and the build feels premium. If you’re looking for that perfect mix of luxury sound and comfort, these are it.

Most definitely cancel the outside noise, the size of it is perfect and the colors are so nice and it don’t easily scratch or nothing

yay airpods max sounds so great and the color is pretty too!

I hesitated to spend the money and missed out on a few “like new” open box pairs because of this. Finally pulled the trigger and so happy I did. The mesh top is the game changer for me, I always get a headache from other headphones resting on the top of my head, so was keen to see if the AirPod max mesh really makes a difference. Happy to say yes, it does. I can wear these headphones for hours with no discomfort. I did bite the bullet and get the USB-C rather than the USB but I don’t see that there is any real need Music sound quality is excellent. The noise cancellation always helps in a busy environment too. No bad to say apart from, let’s face it, they are dang expensive!

These are the best sounding, comfortable, consumer over-ear headphones on the market.

Apple has really nice quality headphones and i love the feel of them. Pretty color purple, only wish they were a darker purple color especially on the head band part of the head phones. Overall very nice!

I had a great experience with this product. Everything works exactly as expected, the quality is excellent, and it delivers great performance overall. Setup was easy, and it feels well-built and reliable. I would definitely recommend it to anyone looking for a solid and high-quality option.

These AirPods Max are amazing—the sound quality is crystal clear with deep bass and rich details, making music and movies feel so immersive. The noise cancellation is top-notch; it really blocks out distractions, which is perfect for studying or relaxing. The comfort surprised me too—the ear cushions feel soft, and even during longer use, they don’t get uncomfortable. The purple color is gorgeous and unique, it makes them stand out without being too flashy. The USB-C charging is a nice upgrade and charges quickly. They’re definitely on the pricier side, but if you want luxury headphones with incredible sound and style, these are worth it. I put a purple case on mine for protection :)

I love them I love the sound and the way they fit around or on my ear with earrings

Absolutely love these headphones. The noise cancellation feature is amazing. When it comes time to locking in at the gym this is all I need. A little pricey but it’s worth it.

These AirPod Plus headphones are an absolute game-changer—hands down the best audio experience I’ve ever had. From the moment I popped them in, I was floored by the sound quality. Crystal-clear highs, rich mids, and a deep, punchy bass that doesn’t overpower—it’s like hearing my favorite songs for the first time all over again. Whether I’m blasting a playlist on a run or unwinding with a podcast, the audio is flawless every time. Comfort? Unreal. They’re so lightweight and ergonomic that I forget I’m wearing them, even after hours of use. The fit is perfect—secure enough to stay put during a workout, but never uncomfortable or pinchy. And the wireless design? Pure freedom. No more cords getting in the way or tangling up in my bag. Pairing them with my devices was a breeze, and the battery life just keeps going—perfect for my on-the-go lifestyle. Durability is top-notch too. I’ve dropped them, tossed them in my backpack, and even left them out in a drizzle once (oops), and they still look and sound brand new. Add in the sleek design and intuitive controls, and these are worth every penny—and then some. I’ve tried plenty of headphones before, but my AirPod Plus pair has set a bar nothing else can touch. Five stars doesn’t even feel like enough!

Amazing sound quality. Long lasting battery all day. And love transparency mode!! Tk you Apple