Customer Ratings & Reviews

Outstanding Sound and Features – Worth Every Penny! ⭐⭐⭐⭐⭐ I recently purchased the AirPods Pro 2 from Best Buy, and they’ve exceeded all my expectations! The sound quality is phenomenal, with deep bass and crystal-clear highs. The Active Noise Cancellation is like magic—it blocks out distractions perfectly, whether I’m working, commuting, or just relaxing. The transparency mode is also impressive, allowing me to stay aware of my surroundings without removing the earbuds. The fit is incredibly comfortable, even for long periods, and the multiple ear tip options make it easy to find the perfect size. The battery life is stellar, lasting longer than I expected, and the charging case is sleek and easy to carry. Pairing with my devices was seamless, and I love the added features like precision finding and volume swipe controls. Best Buy’s service was excellent as always—the pickup was quick and hassle-free. If you’re on the fence about upgrading, don’t hesitate. The AirPods Pro 2 are worth every penny. Highly recommend!

Sound Quality: The audio quality on the AirPods Pro 2nd Gen is nothing short of exceptional. The dynamic range, clarity, and depth of sound immerse you in a captivating audio experience. From crisp highs to powerful lows, the earbuds deliver a premium listening experience across various genres. 2. Active Noise Cancellation (ANC): The ANC feature is a game-changer. Whether in a bustling city or on a noisy commute, the AirPods Pro effectively eliminates ambient noise, allowing you to enjoy your music or calls without any disruptions. The transparency mode is equally impressive, providing a seamless transition between noise cancellation and awareness of your surroundings. 3. Comfort and Design: Apple has mastered the art of designing comfortable earbuds, and the AirPods Pro 2nd Gen is no exception. The ear tips create a secure and snug fit, and the lightweight design ensures extended usage without any discomfort. The sleek, compact case is not only aesthetically pleasing but also practical for on-the-go charging. 4. Battery Life: The battery life on the AirPods Pro 2nd Gen is impressive, providing hours of usage on a single charge. The quick charge feature is particularly handy, ensuring that a short charge break can give you extended listening time. 5. User-Friendly Interface: The seamless integration with Apple devices and the intuitive touch controls make using the AirPods Pro a delight. From answering calls to adjusting volume and skipping tracks, the touch-sensitive controls are responsive and easy to master. 6. Connectivity: The H1 chip's efficiency ensures a swift and stable connection, whether you're switching between devices or using the earbuds for hands-free calls. The automatic pausing when removing an earbud is a thoughtful touch. Conclusion: The AirPods Pro 2nd Gen reaffirms Apple's commitment to delivering an unparalleled audio experience. With exceptional sound quality, advanced features, and a design that prioritizes comfort, these earbuds set a new standard in the wireless earbud market. If you're looking for a premium audio solution that seamlessly integrates with your Apple ecosystem, the AirPods Pro 2nd Gen is undoubtedly a top contender.

Sound qualify is bad. Noise cancelling is barely there. Not worth it.

I recently purchased the AirPods Pro, and my experience has been exceptional. Here's why I liked them: Sound Quality: The sound quality is fantastic, with deep bass, clear mids, and crisp highs. The active noise cancellation works brilliantly, blocking out background noise effectively. When I need to be aware of my surroundings, the transparency mode is a great feature, allowing ambient sound to filter in seamlessly. Comfort: The fit is incredibly comfortable. The silicone tips come in three sizes, ensuring a snug fit for various ear shapes. I can wear them for extended periods without discomfort, making them perfect for long listening sessions or phone calls. Convenience: The integration with Apple's ecosystem is smooth. Pairing with my iPhone and switching between devices is effortless. The touch controls are intuitive, allowing me to control music playback, answer calls, and activate Siri without taking out my phone. Battery Life: The battery life is impressive. I get about 4.5 hours of listening time with noise cancellation on, and the charging case provides multiple additional charges, easily lasting me throughout the day. Build Quality: The build quality is premium, as expected from Apple. The case is compact and sturdy, with a satisfying magnetic closure. The AirPods themselves feel durable and well-made. Dislikes: My only minor gripe is the price. They are on the expensive side, but considering the features and performance, I believe they are worth the investment. Overall, the AirPods Pro have exceeded my expectations in every way. They deliver superb sound quality, comfort, and convenience, making them a worthwhile purchase for anyone looking for high-quality wireless earbuds.

The AirPods Pro (2nd Gen) deliver exceptional sound quality, improved noise cancellation, and a comfortable fit, making them one of the best wireless earbuds on the market. With Adaptive Transparency, Spatial Audio, and longer battery life, they offer a premium listening experience. The MagSafe charging case now includes a built-in speaker and Find My support for added convenience. ✅ Pros: Excellent Active Noise Cancellation (ANC) Rich, clear sound with deep bass Comfortable fit with multiple ear tip options Improved battery life and MagSafe charging case Seamless Apple ecosystem integration ❌ Cons: Pricey compared to competitors Limited customization for non-Apple users Still no high-resolution audio support Overall, a top-tier choice for Apple users who want premium sound, comfort, and top-notch noise cancellation.

Love my AirPods Pro. They are so comfortable and easy to connect to the phone. The sound quality is amazing especially the noise cancellation is a great way to isolate yourself from any sound when needed. I love that you can change the cushions that best fit your ears so they are more stable.

The AirPod Pro 2 is an amazing product to add to your arsenal if you are already in the Apple Ecosystem. I can’t speak for non Apple users but for those who do use Apple Products, the AirPod Pro 2 has got to be the best true wireless option when searching for a new set of earbuds. At a glance the sound quality is above average, what makes the sound and experience of the AirPods so great is the noise cancellation and Spatial Audio. The different noise options such as the transparency feature and the adaptive audio is really what sold me on the AirPods. The different noise options offer so many different use cases, transparency is great when you need to hear your surroundings such as on a run or at work and the noise cancellation is so good that it helps when you want to go into a deep focus or just tune out the world. I’ve never been a fan of in-ear earbuds, but surprisingly the AirPod Pro’s are fairly comfortable especially over long time periods. The choice of different sizes is helpful. Best of all having USB C and MagSafe is a Plus. I can charge them on the go with my Mac but when I’m home, I can throw them on my MagSafe charger. Battery life is great and I’ve never really had a problem with them dying. As long has you have decent charging habits, they shouldn’t really die on you.

Apple's AirPods Pro (2nd generation) with MagSafe Case (USB-C) in White is a testament to the brand's commitment to superior quality and design. The audio quality is spectacular, providing a crystal-clear, immersive sound experience that is unrivaled. The active noise cancellation is highly effective, allowing you to concentrate on your music or calls irrespective of your surroundings. The AirPods Pro is designed for comfort, fitting securely in the ear, and the inclusion of different sized ear tips makes them suitable for virtually any user. The sweat and water-resistant feature make them an excellent choice for workouts or use in various weather conditions. The standout feature, however, may be the seamless integration with Apple devices. From instant pairing to handy functions like audio sharing and spatial audio, the AirPods Pro truly enrich the Apple ecosystem. The MagSafe Case, with its USB-C compatibility, offers a fast and convenient charging solution. It ensures your AirPods are protected and powered up, ready for use at any time. The case also supports wireless charging, adding another layer of user convenience. In conclusion, the AirPods Pro (2nd generation) with MagSafe Case (USB-C) in White is more than just a pair of wireless earbuds. They are a comprehensive audio solution that delivers superior sound, comfort, and convenience, making them a worthy investment for Apple users. They may come with a premium price tag, but the value they offer is undeniable.

Great sound quality, easily switch between devices, they seem to stay charged forever, stays in my ears without any issue. I did find them slightly less comfortable than the original AirPods Pro but have gotten used to them within a couple weeks.

The AirPods Pro 2 are a huge step up. The sound is crystal clear, with rich bass and excellent noise cancellation that really blocks out the world. I love the transparency mode—it makes talking to people while wearing them feel natural. One standout feature is the new hearing aid functionality. It subtly boosts voices and sounds in noisy places, which is super helpful and thoughtful. They're super comfy, easy to use, and the battery lasts a long time. Plus, they switch between my Apple devices without a hitch. These are hands-down the best earbuds I’ve used!

They worked fine but a couple of falls from not even that high of a distance broke the touchpad on the right one and major cracks in the left one. Also, you can't get it engraved like you can on the Apple website. Makes me doubt if they were new or just refurbished.

I recently upgraded to the Apple AirPods Pro 2, and I am extremely satisfied with my purchase! These earbuds take the listening experience to a whole new level with their impressive sound quality and active noise cancellation features. The audio is crystal clear, with rich bass and detailed highs that make every song enjoyable. The transparency mode is a fantastic addition, allowing me to stay aware of my surroundings without having to take them off. Plus, the fit is comfortable and secure, making them perfect for extended use, whether I’m working out or just relaxing at home. The battery life is impressive, lasting all day with the charging case providing additional power on the go. I also love the seamless integration with my Apple devices, making switching between devices effortless. Overall, the AirPods Pro 2 have exceeded my expectations, offering premium sound quality and great functionality. I highly recommend them to anyone looking for high-quality wireless earbuds!

I recently upgraded to the Apple AirPods Pro 2, and I’m beyond impressed! The Active Noise Cancelling (ANC) feature is incredible, blocking out background noise so I can enjoy music and calls without distractions. Transparency Mode works perfectly when I need to hear my surroundings, while the sound quality is rich, clear, and immersive—especially with the spatial audio feature. The fit is comfortable and secure, thanks to the multiple silicone tip sizes, and I can wear them for hours without discomfort. Battery life is great, with plenty of listening time and a charging case that provides extra power. The seamless integration with my Apple devices is another huge plus, especially with features like automatic device switching. Overall, the AirPods Pro 2 offer premium sound, excellent noise cancellation, and unbeatable convenience. Highly recommended for anyone looking for top-tier wireless earbuds!

The AirPods Pro are simply excellent. The sound quality is crystal clear, with a rich bass and balanced tones that make music and calls a pleasure. The noise cancellation works impressively well, blocking out background noise even in busy environments, while the transparency mode is perfect when I need to stay aware of what’s happening around me. They are extremely comfortable, with multiple ear tip sizes to fit perfectly, and I can wear them for hours without discomfort. The battery life is solid, and the charging case is compact and convenient. Pairing with my Apple devices was instant and seamless. Overall, the AirPods Pro are worth every penny — they deliver premium quality, comfort, and practicality. I highly recommend them to anyone looking for wireless earbuds with top-notch performance.

My airpods pro 2 was OPENED as soon as it arrived. I dont know if they do something to it but i want a refund right now

Came broken. The top of the AirPods case came broken and missing parts

My package arrived in a destroyed box with stains like takis. It was horrible to receive the package that way. I trusted best buy to avoid these things.

I recently upgraded to the Apple AirPods Pro (2nd Generation) and have been thoroughly impressed with the audio experience they deliver. From the moment I popped these sleek earbuds into my ears, I was transported into a world of rich, immersive sound. The active noise cancellation feature is a game-changer. Whether I'm in a bustling coffee shop or on a noisy commute, the AirPods Pro effectively drown out the background noise, allowing me to enjoy my music, podcasts, or calls without any disruptions. The transparency mode is equally impressive, providing a seamless transition between immersing myself in my surroundings and getting lost in my audio. The fit is snug and comfortable, thanks to the three sizes of silicone ear tips that come with the AirPods Pro. This not only ensures a secure fit but also contributes to the impressive noise isolation. I can wear them for extended periods without any discomfort, making them ideal for long flights or work sessions. The controls are intuitive, allowing me to play/pause, skip tracks, and answer calls with a simple squeeze. Siri integration is seamless, making it easy to control my music and access information hands-free. Battery life is impressive, offering several hours of listening time on a single charge, and the wireless charging case ensures they're always ready to go. The sweat and water-resistant design also make them suitable for workouts or outdoor activities. While the AirPods Pro come with a premium price tag, the audio quality, noise cancellation, and overall user experience make them a worthwhile investment for anyone seeking a top-notch wireless earbud solution. Apple has once again set the bar high with the AirPods Pro (2nd Generation).

I will give a -10 rating. It looks like trash. No serial number and manufacturer information on the product. Serial number in the website is not matching with the Apple service. Fake product. Worst Customer Service.

The Apple AirPods Pro 2 (second generation) are a remarkable evolution of the already impressive original AirPods Pro, delivering enhanced sound quality, improved noise cancellation, and new features that elevate the user experience to new heights. Whether you're an audiophile, a commuter, or someone who simply wants a reliable pair of wireless earbuds, the AirPods Pro 2 have a lot to offer. Design and Comfort Visually, the AirPods Pro 2 resemble their predecessors but with subtle refinements. The compact, lightweight design is comfortable for long listening sessions, and Apple has made improvements to the ear tips, now including XS size for better fit and noise isolation. The silicone tips are soft yet secure, ensuring they stay in place even during vigorous movement. The overall design still boasts the signature in-ear style that provides excellent passive noise isolation. These earbuds are rated IPX4 for water resistance, meaning they’ll hold up well during workouts or light rain. The improved size options help create a snug fit, which is key to both comfort and the effectiveness of noise cancellation. Active Noise Cancellation and Transparency Mode One of the standout features of the AirPods Pro 2 is the improved Active Noise Cancellation (ANC). Apple claims the new version offers up to 2x better noise cancellation than the first generation, and it’s easy to see (or rather, hear) the difference. Whether you’re on a noisy subway, in a crowded cafe, or traveling by plane, the AirPods Pro 2 block out background noise more effectively, allowing you to immerse yourself in your music or podcasts. Transparency mode, which lets outside sound filter through, is also more natural and nuanced, giving you better awareness of your surroundings without sacrificing the clarity of your audio. The ability to switch seamlessly between ANC and Transparency mode with the touch of a button is a convenience that adds to the versatility of the AirPods Pro 2. Sound Quality Apple has improved the audio experience with the AirPods Pro 2, with a new custom driver and amplifier, resulting in a richer, fuller sound profile. The bass is punchier, the mids are clearer, and the treble shines with more detail, making these earbuds suitable for a wide variety of music genres. The improved dynamic range also makes podcasts and audiobooks sound more crisp. Spatial audio with dynamic head tracking is another key feature, offering a more immersive listening experience, especially with compatible content. The soundstage is wide, with sounds coming from different directions to enhance the feeling of being in a concert hall or a movie theater. Apple has also introduced Adaptive Transparency, which adjusts the level of ambient noise around you based on your environment. If you're walking down a street and a loud truck passes by, it won’t drown out your music—making the overall experience safer and more enjoyable. Battery Life Battery life is impressive, offering up to 6 hours of listening time with noise cancellation on, and 30 hours of total battery life with the charging case. The charging case itself has also been updated, now featuring a built-in speaker that can help you locate it via the Find My app, and it supports MagSafe, wireless charging, and Lightning charging. Additionally, the new case includes a lanyard loop, providing extra convenience for portability. Touch Controls and Haptic Feedback Apple has refined the touch controls on the AirPods Pro 2. You can now adjust the volume directly on the stem of the earbud by swiping up or down, which is a much-needed and appreciated feature. Additionally, the AirPods Pro 2 come with haptic feedback that provides a tactile sensation when adjusting settings or switching between ANC and Transparency mode. These small improvements make interacting with the earbuds feel more intuitive. Apple Ecosystem Integration As with all Apple products, the AirPods Pro 2 integrate seamlessly into the Apple ecosystem. The connection is instant when pairing with an iPhone, iPad, or Mac, and the transition between devices is effortless. The automatic switching feature, which lets the AirPods Pro 2 seamlessly switch between devices like your iPhone and MacBook, works exceptionally well. Additionally, the new “Find My” integration helps locate the AirPods if they’re lost or misplaced, while the new case speaker can also play a sound to help you find them more easily. Conclusion: The Best AirPods Yet! The Apple AirPods Pro 2 offer a comprehensive upgrade over the first generation, with enhanced sound quality, stronger noise cancellation, longer battery life, and more intuitive controls. The AirPods Pro 2 are an excellent choice for Apple users who prioritize comfort, sound, and seamless integration with their devices. While they may be on the pricier side, the performance, features, and convenience they offer make them worth the investment for those who want the best true wireless earbuds Apple has to offer. **Pros:** - Excellent sound quality with deep bass and clear mids/highs - Improved ANC and Transparency modes - Seamless integration with Apple devices - Long battery life and a highly functional charging case - Comfortable fit with multiple ear tip sizes - New touch controls and haptic feedback **Cons:** - Expensive compared to some other wireless earbuds - No support for multi-point Bluetooth connections - Limited to the Apple ecosystem for some advanced features