Customer Ratings & Reviews

Ordered online, was ready after almost 20min picked it up after an hour easily, the customer service was fast and friendly although the box seemed like an opened one but the product inside was safe and had no complaints.

Great product and great sale! Got them for a reasonable price and was able to get them fast the next day for pick up in the locker. Will recommend

Good. I already have a lightning port version of the pro airpods and just upgraded them to usb-c port. Minor tweaks but not big of a difference. Always loved them.

I got these for me and my girlfriend and these are amazing, I love them they are very useful and worth the price. Also picking up my item went very smooth and easy.

Great product and price just what I needed for my bucks

Got these to go with my new Apple Vision Pro. Amazing that if I leave them somewhere I get a notification on my iPhone as to their whereabouts.

Excellent service and excellent product, My favorite store

This is my 2 pair of these. My first pair lasted me three years… Wearing them every day at work. Hopefully these new ones will last me the same amount of time or longer.

I really like it it has some features that on the description

great , my husband is a truck driver and these are amazing

The best AirPod I bought, I had another one and I lost it and I went to Best Buy and bought another one because these AirPods are so good

i really like the and the staff at the bestbuy store was really great the help me to find the best one and i got airpods 2nd. i love these thanks to staff

I have been using for a long time no complaints. I buy and gift to friends

Epitome of Sound engineering! Engineering Marvel!!

Great product, bought these for my wife and she loves them.

These are exactly what I was looking for! Compact, stylish, and compatible with all of my regular use devices. I especially love the simple yet effective controls.

I ordered Apple AirPods from BestBuy on June 11 as a birthday gift, with delivery promised by June 13. The money was supposed to be charged AFTER I got my package — guess what? The AirPods never showed up, but the money was immediately taken from my account. I called customer service multiple times — no real help, just endless calls and an automated email telling me to “wait until June 26” and then I could maybe request a refund if the package didn’t magically appear. Well, June 27 came. No AirPods. No money back. Nothing. I had to waste my time going to a BestBuy store in person — they looked up my order, shrugged, and told me the order was cancelled. But they still had my money! The best answer they could give me? “Wait until August 26 to get your refund.” So let’s sum this up: No product. Money gone for months. Zero accountability. Useless, careless customer service. I ended up disputing the charge with my bank because BestBuy clearly didn’t care. Never again. If you want to lose money, time, and your mind — order online from BestBuy. If not, STAY AWAY.

Got it for my mom when it went all sale and it’s worth it

I like the airpods but the apple music trial does not work. I said “returning” users as well but it does not allow me to access the trial with the airpods

If I could give it no stars I would. When I received the package I was excited to open it but when I opened the AirPod box, the earbuds looks old and used. So I proceeded for a return. A few weeks later I re received the AirPods in the mail. I called and asked why, they told me that the serial number didn’t match the box, me being confused and asked for more information about it. They said that I had to go call a different number which I did. This costumer service told me to return it and they’ll give me a refund . Not too long ago I re received the AirPods in the mail again. So I called costumer service once again, they didn’t help me out at all nor did they even try to ask. All they told me was the serial number doesn’t match the box . And then proceeded to hang up on me. I waited 40ish minutes on call just for her to hang up on me. Now not only do I have the used AirPods with me, but also loosing money because of this problem. I am very disappointed in this and wouldn’t recommend people buying it too