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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 3.7 out of 5 stars with 56 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers praise the AirPods Pro for its exceptional sound quality, with users consistently describing the audio as crystal clear. There are no cons mentioned about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-56 of 56 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    No bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass. My Apple AirPods 4 without noise cancellation work much better than the AirPods Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t trust refurbished apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on Best Buy website refurbished as a Christmas present. Usually I trust Best Buy to assure the quality I have learn to expect. When the person got the gift they did not work. I tried returning them and the third party won’t accept it and refund my money. Don’t trust third party products!! Never again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr tim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, I highly recommend this affordable deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In good condition. I can recommend the ear pods. I can get more stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my brother since he lost hos old pair he absolutely love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbush airpod at a very good price. I would recommend it,so far so good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wanted these to work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these to work so bad! Bought as a Christmas gift for my kid. The item looked to be in perfect condition. It worked ok for a day but then the left AirPod would not charge. Will be returning for a refund so that I can purchase a brand new pair instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left airpod stopped working after one week. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Sound quality is good, battery last long..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought excellent condition refurbished airpod pro’s and within a week one airpod completely stopped working. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are defective. The battery in one earbud doesn't last more than 1 hour. There is a strange sound in the other earbud when noise cancellation is on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud sounds like a CB radio when you are talking to someone it’s clear on your end but that’s what the other person hears left one is great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    isn’t working I can return I buy new please tell me thank you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not working properly left ear pod keeps going in and out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AirPod is working as expected, having lot of noise during call and receivers are having unusual noise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was defective it wouldn’t charge i was disappointed

    I would recommend this to a friend