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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 211 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, condition, and ease of use of the Certified Refurbished iPad. Many find the price to be great for a refurbished device and appreciate its size. However, some customers have noted concerns regarding the battery life and charging time, while a few have mentioned minor scratches on the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 211 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so impressed with this IPad. I bought a refurbished one and it looked perfect, works perfect and the entire process from purchase to pick up was easy and hassle free.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Buy Buy Buy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son and when I say it’s the best thing I could have gotten him. It works great and now I don’t have to share my phone with him lol. Oh yea and if you are skeptical about open box items just make sure to get the satisfactory or excellent condition one if they are offering the two, with satisfactory the only thing could be like a minor scratch or dent but the product is still good.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, just all over a good iPad I would get it about yayyy. It recently been going to a black screen and reloading Idk fr

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but it charges slow but it work fine in my the future I will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Very skimpy on the packaging.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in a flimsy box and with hardly any packaging to keep it from breaking. Thankfully the screen wasn’t broken but I can attest that it wasn’t due to any prevention on their end with packaging. No label on the box, no return slip. Nothing. Just a white box inside a bigger brown box and a thin piece of bubble wrap. Just because it’s refurbished doesn’t mean it shouldn’t be shipped with better packaging. As far as the iPad goes, there are a few light, thin, scratches but you can barely see them. It’s in good condition. It turns on and works so far, display looks good as well. Fingers crossed. I bought refurbished on purpose because it’s for my 8 year old son. Would still recommend but y’all have to do better with the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brought this for my daughter for Christmas this year 2023 and she loves it. No marks on the device. I will order again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad for my son and he loves it. Its convenient for me as well, and has new features

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging

    Rated 3 out of 5 stars

    A gamble on what you get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought four of these and had to return one for a faulty charging port that was loose and wouldnt charge. Another one barely holds a charge. Then i bought another to replace the one i returned and the power button doesnt work so i cant put the ipad to sleep. However i use them for my kids for homeschool and if i return it i have to wait to get another again. I expect a refurbished product to have been checked out and tested before selling. Really thure just used ones that dont seem to be repaired at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPad for Kids and Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad for my nephew and I’m very pleased with it. The performance is fast and smooth, and the screen quality is bright and clear, making it great for videos, games, and learning apps. It’s easy to use, and the parental controls are a big plus for managing content and screen time. The battery life lasts a long time, and the build feels sturdy and reliable. It’s a great purchase and an excellent device for both education and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    My personal opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it’s an older model, they did an excellent job refurbishing it. I got it looking brand new. I have no issues with it it work perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Apple i pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality perfect condition amazing ease of use super easy i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super fast and great quality. I will recomend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used but in excellent condition. Works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    mac books, Ipads and phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is the best option to purchase. i’m recommending it because the prices on it seem so low compared to other stores and it has quality. that’s why i like it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good condition. I was excited when it also came with its own charger :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very happy with my iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a spare and it is perfect for that use, I am very pleased with my purchase. I have made several refurbished and open box purchases and they have been great, I recommend it, you really can save quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect 1st tablet for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. My daughter wanted an iPad and kept asking. I was not going to get her the newer more expensive one. So after some research, I came across this one and it’s worth and works just fine. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it came in good condition and work good , battery go dead kinda fast

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad mini is none like I’ve ever seen or used. It’s the right size even without my glasses. The price that I paid was very reasonable and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition of Ipad was good for a refurbished item. Sometimes i hesitant to buy refurbished item but turns out good.

    I would recommend this to a friend
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