Best Buy Tech FestEnds 3/23. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $949.99

Customer reviews

Rating 4.4 out of 5 stars with 39 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition and great performance of the Geek Squad Certified Refurbished MacBook Air. Many also appreciate its affordable price, making it a great value. A few customers noted that the battery life could be improved. Overall, the laptop receives positive feedback for its condition, speed, and cost-effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 39 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    4 & 3/4 stars

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Macbook for a homeschooling computer. So far it runs great and i love it! And it was delivered early (with standard shipping.) It can be a little difficult to use if youre not that tech savvy, but you get the hang of it eventually. I definitely recommend getting a computer mouse for it though. My only complaints would be that it came a little dirty, had a minor scratch and dies kinda fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrived with Cosmetic Damage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the MacBook functions as it should, though it can be a little slow sometimes. But what was not disclosed when I bought it was that there would be physical damage to the laptop. While it is minor, it is still noticeable. The black lining that goes around the inner screen of the laptop is damaged at the top and makes the laptop stick and difficult to open. There is also a small dent/scratch on the inside near the trackpad. I wish there was some disclaimer that refurbished items might be damaged. I know it isn’t a new product but there isn’t always the expectation of damage when purchasing a refurbished item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    MacBook Air

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase best price, excellent hardware, no scratches, beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design, the ease of navigating from app to app and the smoothness of the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    South Elgin Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire encounter was amazing. From thr greeters to the sales team. Customer service is so well put together that its like not shopping but picking up what you have in your thoughts. Kevin Miller The Shifts lead saw from aways off that Harold who was doing an outstanding job already needed "just " a little assistance for the transaction we closed and it was very gratifying... Thanks Kevin Miller and Harold...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look like alot usage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get a trfutbish as i had some nut this laptop had a serious worn mark like the previous owner was hard on laptop. Also disappointed giving me an insignia cable and unknow charger brand. Comon…at keast give me an anker or belkin cable. Also a charger looks like might blow up while charging. So retured it 2 day after receiving. I would dtill recommend and roll the dice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Air 13” 2019

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty good and serviceable enough to get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Was time for an upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my macbook from 2013 for so long and it’s definitely old but still works so i bought this one its basically brand new it looks like you bought it straight from the apple store i love the color i was so tired of the basic silver that mine was but this is definitely the way ti go if you want a macbook but dont wanna spend $900+ on a brand new one and this is gets the latest software updates which is amazing cause my 2013 model won’t update past the 2016 update so i would highly recommend getting this

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this geek squad, certified refurbished 2019 MacBook Air. I purchased a ref for my son a few years back and he still has it and it’s working great. This is my first Mac. I was debating on buying new, but decided for my first one. I would try a ref for the first year. I am very happy and pleased with my purchase. It is very clean. No scratches no blemishes. Easy to set up And pretty fast for 2019 I guess. I would recommend buying a certified geek squad refurbished anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Great gift for anybody

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for school and was a little skeptical bc it's refurbished but I have to say I'm pretty impressed and my daughter is completely happy with her laptop. I would recommend looking into the geek squad refurbished items if you're strapped on cash. It's worth it in my opinion. It wouldn't let me upload photos but trust, it's in great condition, very minor scratches that are barley noticeable. Runs fast

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Im very happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my mine first MacBook. Im very happy. I love how easy is to use. The only thing I feel like that the battery dies fast. Im not sure.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    A great Laptop and recommend on buying it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was amazing and when I received it everything was great no scratches or any issues with it. I would recommend to anyone on buying because it’s at a great price and it will work for someone for work or as a college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design but outdated for most modern day apps and programs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wife's Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent for an older laptop. My wife loves it even though she knows nothing about Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came quickly and has had no problems. Works like it is brand new. Ordered about a 1/2 a year ago and it’s still works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter, she loves it and it was a great value

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and excellent product, impeccable without details

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    A very good deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very easy purchase process, the device received on time, even though it's says refurbished but it's still new looking

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Addison’s

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. I would recommend it to anyone this purchase was for a high school student that was amazing for her and preparing her for college.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Christmas Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas gift, so we haven't used it yet. I do have to say the computer itself looks like it is in perfect condition. Hoping it works as well as it looks!

    I would recommend this to a friend