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Apple - HomePod - White-Front_Standard

Apple - HomePod - White

Model: MQHV2LL/ASKU: 5902411

Customer rating

Rating 4.6 out of 5 stars with 2235 reviews

92%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 32 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 43 Reviews
  • Rating: 1 out of 5 stars

    Remember when Apple Anticipated Needs? Not anymore

    Posted
    Leslie
    • My Best Buy® MemberMember

    I'm extremely dissapointed in the lack of thought put into "families" using homekit and homepod. There is not an option to this date STILL for having more than one "owner" of a "homekit home" so even if my partner sets up the home in homekit for a home we both share and own and sends me an invite where I can edit and add devices I am still considered a "guest" in my own home. This made me mad but didn't really cause too much of an issue UNTIL I purchased the overpriced HomePod not-so-smart speaker as a surprise today for my fiance who is out of town for 5 weeks. I rushed to pick it up.... I rushed it back home... I opened it with excitement to set it up and guess what? I am not "allowed" to add it to my homekit and set it up because I'm not the "owner" of the "home". He11 if I'm not. The not so smart suggestion from the apple card on my screen tells me to simply have the "owner" use his phone to set it up. Oh really? He is currently in Guam. EVEN if I did have him set it up or if I sign into my ipad or one of the iphones here as him and set it up I have read that it completely makes it worthless for anything more than a speaker at home for the rest of us. It's personalized to that user for reading their texts and setting appointments etc so my own playlists and using it for anything more than just airplaying or requesting a song it is not able to do. How is it that my phone can recognize my face but a speaker that can hear and answer you from across the room with the volume all the way up cannot determine if I'm "owner 1" or "owner 2" For a fraction of the price other hubs have this technology. So my alternative? I can set up another home on my phone and set it up but I can't add any of my homekit appliances, lights, switches, outlets, (and we have several as avid apple people) to this "home" without losing them from the other homekit "home". It's like it was created as a glorified speaker for single people who don't like to share. I'm really furious, honestly. I expected forward thinking and insight. I expected this EXTREMELY obvious issue to be thought of in advance. I expected quality and more from apple especially with how late they are to the Home Hub party. I envisioned having one in the bedroom, living room and kitchen. Ambient sound throughout where he can have his music playing in the bedroom and ask siri to play a video on the apple tv (which it cannot do wtf) while I listen to my music in the kitchen while cooking and then ask siri to call my mom so I can ask about a recipe (it can't do that either) meanwhile in the living room the kids ask siri about the weather (which is one of the few things it seems to be able to do) How did this get released and miss the mark by so very much? I don't think my vision is anything beyond what should be expected. I'm willing to pay for 3 of the darn things but somehow they cannot get the basic functionality that other hubs can provide. But it sounds good? Yeah, I wouldn't know since I'm not allowed to set it up, at least not in the way that I had wanted. The design is pretty. Good thing it's round since google and alexa are running circles around it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Lacking in functionality

    Posted
    Esteban
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was really stoked about this product, but Apple decided to release it without competitor-based features. The ONLY way to play music on this this thing is based on what Siri can access/understand. What I mean by this is Siri’s ability to access and read iTunes purchases and/or ripped music. For example, I requested Siri to play “Nutshell” by Alice In Chains on my iPhone X. It was ripped from my 20 year old CD. The first time I asked, I got a response of “I can’t do that. It’s not your library” when it actually was. I waited 10 mins and tried again only for her (it?) to play the “Unplugged”version instead of the “Jar of Flies” version. Eventually, after 5 attempts of asking her to play, did she play the studio version. It was at this point I realized I had zero control over what music I can play with this thing. There is no option to use the HomePod as a Bluetooth speaker or with ANY other streaming service other than Applemusic. Lame. This thing was released before other market-standard features are available to it (or will be (??)). I promptly returned my unit within an hour of buying it as the asking price for the functionality available is ridiculous. My advice? Wait for the 3rd generation as it should be cheaper and more feature rich than thing.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work as stereo

    Posted
    nycrob81

    We had purchased a pair of HomePod speakers for our new kitchen to (hopefully) replace our old in-ceiling speakers with a more modern option. It was stated on Apple's website that if used in pair, the speakers automatically work in stereo mode. It wasn't until we actually tried to get this functionality to work that we realized this feature won't be available until late 2019. I just don't see how a speaker designed primarily for its sound quality can advertise itself as stereo without actually supporting that feature. Aside from the above, the speakers failed to connect after an hour of use. We had to continuously unplug the power cord and restart our phone (running the latest iOS). Half the time, trying to play music through Apple Music, we'd just see a spinning "loader" bar as it tried to connect. We spent two hours trying to troubleshoot the issue, but frankly, gave up. We wanted a seamless, reliable audio solution, not something that we'd need to constantly update and restart. It's really unfortunate, because when they did work (in Mono mode), they sounded quite well. They're going back to the store the same day.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Be Clear about the Cons

    Posted
    DrDave

    Great sound. That is where it ends. 1. can only set up with one iphone and so only ONE user 2. Not really integrated with anything (cannot play Pandora or spotify etc) 3. Took 2 hours to get my iphone set up with it (because i also have kids on my icloud account and it was confused) 4. you CANNOT move the homepod to a different place in the house easily if it has a different access point or router name 5. NO BLUETOOTH! so you cannot simply stream music in the yard or garage outside of wifi range. CANNOT TAKE TO BEACH OR PARK 6. THis is an Alexa (echo) knock off with far fewer features. 7. You cannot use it without giving your credit card, creating apple keychain, etc. (you do not need any of that with Alexa) 8 This is NOT A BLUETOOTH SPEAKER (too bad). 9. It is very pricey and demands that you stay in the "apple ecosystem" (that is fancy wording for if it "ain't apple then we do not talk to it" You can play Apple music by command and that is about it. I have the greatest respect for the (late) Steve Jobs and I do not think that he would have released this product in this way. I only bought it as I thought it was a bluetooth speaker. I already have an Echo. I have no use for this. Very expensive mistake.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Avoid at all cost

    Posted
    BillTHX1138

    If you are smart you buy a real sound system. Count on spending an inordinate amount of time if you do not use two-factor authentication on you apple account. This MUST be enabled. There is NO CHOICE. You have to network this device to your home internet connection. You have NO CHOICE. You must use WiFi in order to connect instead of bluetooth-you have NO CHOICE. Only Apple knows what CHOICES are best for us. Instead of making a high quality speaker that could be integrated into your sound ecosystem, Apple thinks we want a speaker that can listen to us all the time. This system has no ability to be configured by your laptop or desktop, only your iPad or iPhone. You have NO CHOICE. You cannot simply take it with you and use it as a bluetooth speaker. It must have an internet connection. Anybody naive enough to think Apple doesn't collect personal information should rethink their stance. You are forced to make this unit part of your network. If you do not like any home network security, by all means, buy the HomePod. Now as for sound quality, the sound is not that great. It really is not. It has too much bass. It is too late for me. I bought this thing months ago and finally opened up it. Good luck on your $350 paperweight. It really does have enough heft to keep your papers from flying off of your desk.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very disappointed with this HomePod

    Posted
    Khurram
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So I bought this speaker as being an Apple Fan but honestly it is the worst! We need a smart speaker not just a good sounding speaker. There are many speakers in market you can get play good audio but for that I have my stereo system. This speaker is merely a speaker, siri is so bad in this I dont know why. Returning it soon. Don't see any value for 349 price. Suggestions: Apple please make detachable power cord next time. Open bluetooth restriction so all devices could connect. (It is now has bluetooth 5.0 but works with apple devices only lol) your product will sell more if you open bluetooth for all devices. Put a 5000 Mah Battery to make it portable use. It will sell like hot cake (no one has done it yet not even google)

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't live up to the hype....

    Posted
    NateandPhoebe

    I don't know what everyone is talking about when they say "This speaker has exceptional sound", or " This speaker has incredible bass", I have tried it in a larger room, smaller room.etc. This speaker has ok bass, but nothing special. A soundbar, and sub woofer combo stomps all over this thing in terms of bass. This speaker also doesn't go as loud as I would like. Not having bluetooth is a major no-no for Apple. I like the marshmallow design, but cannot justify keeping this for $350. The reason being that it has average sound (for the price), and Siri is severely lacking in capabilities compared to Alexa. Air play also seems to cut in and out at times with the homepod. I have an Ipad Pro, and an Iphone 7 plus (both of which I love), but they missed the mark with the homepod. Back to the store it goes!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Too many compromises and lack of compatibility

    Posted
    WMcK
    • My Best Buy® Elite MemberElite Member

    The HomePod is not ready for prime time. I foolishly thought this would replace my Echo. But it currently doesn’t work with the Harmony remote, so I can’t control my television with voice commands. It doesn’t control my Nest thermostat or Dyson air purifier. It won’t play Pandora and doesn’t allow Bluetooth connections, and it won’t play the CDs I’ve loaded into iTunes or songs purchased from Amazon—it will only play songs purchased directly from iTunes. The restrictions are ridiculous. I don’t care if it sounds better when it does almost nothing I need it to. I’ve been a huge Apple fan all my life, but this is a big miss.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Many compromises and lack of compatibility

    Posted
    WMcK
    • My Best Buy® Elite MemberElite Member

    The HomePod is not ready for prime time. I foolishly thought this would replace my Echo. But it currently doesn’t work with the Harmony remote, so I can’t control my television with voice commands. It doesn’t control my Nest thermostat or Dyson air purifier. It won’t play Pandora and doesn’t allow Bluetooth connections, and it won’t play the CDs I’ve loaded into iTunes or songs purchased from Amazon—it will only play songs purchased directly from iTunes. The restrictions are ridiculous. I don’t care if it sounds better when it does almost nothing I need it to. I’ve been a huge Apple fan all my life, but this is a big miss.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible product

    Posted
    Hollywood
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I thought that this would be like a beats pill but it is the opposite of that . I gave the product one star because of the connectivity issues . The HomePod can only be used if you have Internet access a router and an Apple product . In other words if you were to take this camping with you ;unless you have a physical router turned on and Internet you cannot use this. And you cannot use it with imac unless you have an iPod or iPad or iphone to go with it .

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    wait for the next version

    Posted
    lhe1015
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Wait for next version of the HomePod Does sound good but not better than my Bose Revolve plus! So to actually use this it’s is gonna cost you $120 a year To play music that you already have on iTunes you have to Use the app (ridiculous) Homepod should have Bluetooth I hear no difference in the quality of sound with AirPlay This is one of the few products that I ever took back Made by apple Been a Mac user since 1997

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not buy.

    Posted
    michaelmiagi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am a huge apple fan with pretty much every apple product, so I had to get this HomePod to add to my home. I hate it. Yes, the sound is good, but Siri is terrible. The speaker basically functions as a music speaker and nothing more. It can control home functions of course, but It can't make calls for me, can't check or update the calendar, can't search the internet, blah blah blah. Hoping that they come out with some updates for this in the near future, but for now, hold off. Apple has really fallen behind since losing Steve.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Setup is terrible

    Posted
    Hike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the worst product setup ever released by Apple. Utterly bizarre and unhelpful error messages, like 301009 setup failure. Apple Support is clueless if something more than restart is involved. It took several days of messing around with network settings and having to use an unconventional work around. Based on my experience and high level of computer knowledge, Apple HomePod is NOT ready for prime time.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Apple copies again, calls it innovative...

    Posted
    Zach

    Sure it works better with apple products than anything else, that's where the good news ends. First of all sound quality for a $350 is not great. Gets loud but bass is very bad. I think if you're going to sell an over priced speaker you should make it sound like a $350 speaker. Sound quality is obviously not what anyone cares about though anymore. They want things to make their lives better and to show off to their friends. It's like beats headphones overpriced garbage. What more do you want to know....

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    worst on everything except sound

    Posted
    Jase
    • My Best Buy® MemberMember

    do not buy even if it has the best sound. It has random connection issues with iPhone. Also doesn’t play the latest songs from apple music, today is 1/29/2019 if you ask Siri to play the latest album from Julia michaels it will play the album from last year. What good is a smart speaker if it can’t play the latest music that we’re paying subscription for and it doesn’t work with Spotify. No wonder apple stocks are down.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not what i expected

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was excited to purchase one of these. I did. As soon as I got it home I had problems with the set up. I'm familiar with Bluetooth and associated devices. The sound is really average for the size. I have another device sounds much better. The Bluetooth is more reliable too. Finally Siri is awful...way behind other devices of this type. I'm an Apple owner too. I own everything Apple. This is not their best effort

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not buy.

    Posted
    ThePawe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had it for less than 2 minutes and out of the box it didn’t wanna work. I got it set up an hour later of this garbage not working and than it wouldn’t sync with the Apple Home app and constantly screwed up my requests. I tried it on 3 devices. All apple. Terrible. And the box is just stupid garbage. You can’t even put it back in the package. Just save yourself money and a return to Apple.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    Aplegek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Sound is ok the problems are in the inconsistent connection to the internet , Siri doesn’t know anything and airplay from Mac to Apple TV results in a disconnection which means it doesn’t work MAC to Apple TV = no HomePod sound . Don’t waist your money it’s totaly agrivating to reconnect your speakers every time you turn on Apple TV

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Returned it.

    Posted
    Spence
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Was super excited to try the HomePod but after researching, discovered that HomeKit doesn’t work with half of our smart electronics at home. Seemed pointless outside of the incredible sound everyone raves about. Not to mention the price is way too high for a smart speaker that doesn’t work for whole home audio setups.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Seriously?

    Posted
    Drew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Setup was more painful then it should have been. Took several minutes for my iPhone X to pick it up. Sound is crisp and clean but where is the volume???! Compared next to a pair of Sonos play 1’s and I would highly recommend them over the HomePod for the same price. Very disappointing as I’m a huge apple fan but I will be returning tomorrow and sticking with my Sonos system

    No, I would not recommend this to a friend