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Apple - HomePod - White-Front_Standard

Apple - HomePod - White

Model: MQHV2LL/ASKU: 5902411

Customer rating

Rating 4.6 out of 5 stars with 2232 reviews

92%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 32 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 96 Reviews
  • Rating: 3 out of 5 stars

    Sonos Play 1 sounds better

    Posted
    Ockmel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The sound of the speaker is very subjective. And all of the early reviews came out people are making comments about how it sounds so clear and that if you close your eyes you would think you were at the concert. I don’t hear any of that. Some of the tech writer The sound of the speaker is very subjective. And all of the early reviews came out people were making comments about how it sounds so clear and that if you close your eyes you would think you were at the concert. I don’t hear any of that. Let’s just say I lost a lot of respect for some of the tech writers after they review of this product. It just sounds OK. I do think the Sonos play one sounds better and much better. Some people were comparing the HomePod sounded as good the play 5. I would say these people absolutely wrong! You cannot adjust the EQ at all. I prefer less bass and more treble, but you are stuck with how Apple wants you to hear it. It often sounds muffled to me and not clear and crisp like other reviews were saying the week it came out. Also, different genres of music sounds different than others. I believe this is a result of their computational audio. This needs to be fixed in my opinion. I think computerized sound is not the best idea when it comes to speakers. It is priced too high for what you get. This Siri capability is no different then on your iPhone. I was trying to make a justification for keeping it as a HomeKit hub, but everything I ask the HomePod to do you could simply do the same with your iPhone. I am a huge Apple fan, but cannot give the HomePod a good review. If you’re buying it strictly for the quality of sound the Sonos play one blows it away. If you’re buying it as a personal assistant others are much better. However, I do trust Apple and Siri from securities Much more than Amazon or Google so there is something to say for that. I’m sure it will get better as time goes on, but it’s not there yet. I think the build up of how good it sounded as a speaker is grossly exaggerated.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Speaker, lousy smart assistant.

    Posted
    Jimbob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Full disclosure I bought this knowing it was limited in it's capabilities, I am just writing this as an overall review of the speaker. The sound quality is by far greater than what you are going to get out of Alexa and Google home, however, if you are buying this as a smart assistant or a smart home controller, you may want to hold off. The home pod is only compatible with devices that are home kit enabled, which is a small collection and tends to be premium and pricey options. Surprisingly, the HomePod does not control the apple tv, so if voice control for television is something you want it will be best to look at Alexa with fire tv or Google and ChromeCast. Lack of support for popular streaming apps is a turn off as well. You can very easily stream music from your iphone to the speaker, but it is an extra step that ignores the basic premise of the speaker being an easy to use one stop for entertainment. If the sound quality from the Google or Amazon offerings is a big turn off, I recommend looking at a Sonos Speaker, unless you absolutely have to have the Apple brand or Apple Music is your sole provider or musical content. However, the speaker is not good at finding a song for you. Both Alexa and Google are much better at identifying lyrics and getting you the song. Home Pod and Siri can only do this if the title of the song is in the lyric you give it. Now where this speaker shines is its sound quality. Bass is nice and deep, and one home pod is capable of filling a 2200 sqft house with sound. Additionally, the latest updates have allowed for you to place a second home pod or compatible speaker in the same area to provide with stereoscopic surround sound. Set up for this is also automatic and very easy to configure. If you are only concerned with overall sound quality while maintaining a device that seamlessly integrates into the Apple environment, then this speaker is for you. If you are OK with a premium price tag, and waiting for possible updates that are promised to add features, this is for you. However, if you want a smart assistant that can control features in your house, I have to say go for one of the others available.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not all that

    Posted
    DemocraticUnderground
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros: - Sound quality is great; far superior to my existing Echo. - Product feels high quality, all the way down to the fabric textured power cable. I’d have been upset if this came with the generic Apple plastic white cable that inevitably gets dingy/yellow and begins to fray. - You can use other music services outside of Apple Music (via AirPlay), just not natively. I’d prefer natively, but listing this as a pro because I have seen some misleading posts saying services like Spotify cannot be used at all. That is incorrect. Cons (most regard it severely lacking as a smart speaker): - Cannot set multiple timers. Especially when cooking, I’ll often have multiple timers going on my Echo. - Inability to recognize different people. This one is especially annoying if you want to be able to receive/send calls or texts through the HomePod. The speaker is linked to my phone. Even if I’m not around, anyone with access to the speaker can send or receive messages from me (if the option is enabled), despite the fact they are not me. My options are to either disable the feature entirely, or be aware that anyone (friend or family) who is near the HomePod, would have unfettered access to my messages/calls. - Siri in general is lacking. For instance, if I ask Siri if it is going to rain, all I get is a “yes” or a “no”. If I ask Alexa the same thing, I get a percentage chance of rain and expected amounts. Several other instances, but just one example. - No ability to use other music services (i.e. Spotify, Tidal, etc.) natively with the device. As listed above, it is doable through AirPlay, but this comes at the cost of more in depth voice commands. - Was foolishly hoping the Nest would become HomeKit compatible since Apple made HomeKit authorization digital now (no longer requires physical hardware). That is not the case. Another thing to keep in mind, Apple’s control over smart home items is limited to HomeKit devices. More may come soon with recent changes to HomeKit, but if you have anything from Google (like the Nest) don’t get your hopes up and factor into your purchase decision.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Sound, but a few Flaws.

    Posted
    couponkingofjax
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am a Apple geek for sure. I don't own everything they make but I am pretty loyal at this point to Apple products. I have a bunch of bluetooth speakers and wanted to try to see how it compares to some of the powerhouse ones I already have like the new Bose line. Overall I think the sound from the speaker is impressive but I think the Apple screwed up on a few things. One, the speaker isn't portable. It has to be plugged in at all times so to me it is very cumbersome. I love my Bose because I can pick it up and take it anywhere with me and it'll have great sound in my room. The homepod basically has to stay in one spot. It would have benefited greatly from a charging station. It produces great sound. Probably some of the best I've heard from a speaker, but for 350 dollars I feel like it could be better overall. When I play music and then switch to a facebook video there is considerable lag in the sound, and it's not easy to switch off that device because the Homepod is considered under a Home device and not a bluetooth device. It is nice that the homepod can play music on its own sans your phone if you talk to it and say "Hey siri play Ray Lamontange". But it only plays apple music, no pandora or spotify. I do have to say the Apple to me is really good at releasing products, but usually I wait until the second or third version before I buy a new product. Look at the difference between the first apple watch and the third series now. The third series is what the watch should have been from the get go. I think the same applies to this speaker. In 2 years they will release a speaker that is portable, smaller, and can produce the same amount of sound and that will be the one I ultimately buy.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent smart speaker, sub-par smart home device.

    Posted
    tarynholz
    • My Best Buy® MemberMember

    This thing is basically a glorified smart speaker with decent sound quality. If you want to control smart home devices throughout your home using and control home automation using voice command, this is not the device for you. Both Google Home and Alexa have multiple speakers and hubs to choose from and allow you the ability to link them throughout your home. This is great for creating a whole home surround sound systems and speaker groups, or even an intercom to communicate to family members in other areas of your home. Alexa and Google Home also offer devices such as the Google Hub, the Echo Show, and the Echo Spot which also allow you to view your security cameras, baby monitors, and make video calls hands free. Alexa can even make your car or regular speakers a smart speaker with Echo Input and Echo Car. If I had to choose between my Homepod, Alexa, or Google Home, I would have to say Alexa is my favorite and at half the price of the HomePod. If sound quality is important, simply buy an Echo Plus and the subwoofer attachment. Google Home has the Max.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sound....connectivity is not as great

    Posted
    Tzomb1e
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really want to give this speaker 5 stars. The sound is phenomenal, the functionality is phenomenal...however....the first month I had this device, I was plagued with constant issues keeping my devices connected to the speaker. I use this device 99% of the time with airplay from my iPhone X. During this month, I could not play music for more than about 30-45 minutes before I would lose connection to it. The HomePod would not drop off if my network, it was almost like it would start rejecting traffic from my iPhone. I tested this on an iPhone X, iPhone 6s, iPad Pro, and from iTunes on a windows based computer. I set the HomePod up on its own wireless network (different access point than my main) that was very close to it to verify the signal was strong, but the issue still occurred. After a couple factory resets and making some changes to my home hub settings, this issue *seems* to have disappeared. I have also revamped my home network to a Ubiquiti one, so that might also be a factor. Either way, the speaker still sound absolutely stunning. Especially the bass that this little can is able to create.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    My first stumble with Apple

    Posted
    Slothlovechunk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First, If you are using this solely as a music player it sounds incredible. The reviews aren’t lying, it is an amazing streaming music player but problems really come into play with using it in concjunction with Apple TV. It consistently froze the image or cut off the audio, the Apple TV remote control would only occasionally control the volume of the connected homepod while watching TV, and my video quality was also sporadically decent at best when using the HomePod for my audio source. These problems only worsened with the addition of airplay 2 through an update. Basically, it failed to play audio that was not directly requested via voice through the HomePod about 30-40% of the time. I spoke with Apple several times but they never had a solution, constantly forwarding the info to the engineers but they couldn’t fix the problems either apparently. I even upgraded my router and WiFi package but with two expresses and an extreme pulling 112mbps it still wouldn’t cooperate with the Apple TV. My whole house is filled with Apple products and I’ve been thrilled with the results of all of them except this one. Depending on your intended use, it’s either a homer in or a dud.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good first-generation Product

    Posted
    Madman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am a huge Apple fan with lots of Apple products, and I was thrilled to get this at a reduced price (unfortunately, it was even cheaper from another retailer about a month after I purchased this). It sounds great, looks great, and is handy for controlling my Homekit-enabled products by voice. However, I find myself wishing it would do more. I am still learning its quirks, such as how it manages default reminder lists, etc. Also, I have to ask everyone in the room not to talk and mute the TV before I attempt to speak to it, because it can't seem to separate out that type of background noise. I have to say that I would not pay the current MSRP for this...I just don't think it is worth it. I hope that Apple makes substantial improvements in Siri's AI very soon, which would improve the overall experience. One last note...I can't make phonecalls from HomePod because I use wifi-calling (it appears to be a known issue). That is just another minor disappointment that I hope gets fixed soon.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointing sound quality

    Posted
    Cort35
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have a couple of Echo/Alexa devices that I use to control home devices. Since I am deep into the Apple ecosystem, I was interested in getting a HomePod for intergration with my music and for better sound quality. When the price dropped by $100, I bought one. While control of my Wemo devices was faster and smoother with the HomePod, I do not agree with the seemingly vast majority of people who think the sound is great. I was very disappointed that mostly midrange and voice sounds were very muffled almost like the HomePod was wrapped in plastic. I moved the HomePod to other locations in the room with the same result. This was a significant negative for me since I prefer more crisp, clear sound. The base range was more than adequate, almost to the point of being too “boomy.” I am returning this HomePod and hoping the next generation that is rumored to be coming out by mid 2019 will address the sound issues or at least provide the option of manual sound adjustments.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great returned for Sonos One

    Posted
    swalter6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I couldn’t make up my mind between this and a Sonos One so purchased both to compare: Sound: Both sound great, but I actually preferred the Sonos overall. The HomePod bass sound great but clarity suffered. Sonos isn’t as bass heavy but me and my wife listened to both and found to prefer the Sonos for its great clarity and thought it reproduced the music more as it was intended than the HomePod. Obviously very subjective. Smarts: Sonos wins this hands down with its Alexa integration and upcoming support for google and airplay 2. Siri on the HomePod is basic and not that useful. One positive with the HomePod was how well it can hear you even when the music is loud. Value: Sonos hands down. You can get two for the price of one HomePod Other: HomePod locks you in to the Apple ecosystem. If you are all in on Apple, great. But, if you want flexibility then look to Sonos.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    What ever trips your trigger

    Posted
    Delmonico

    Purchased March 17, 2018, immediately while playing first song, I wasn't impressed. Speaker doesn't sound bad, but doesn't sound great either. I definitely wasn't wowed, impressed, or blown away. Speaker does sound better than other compact speakers I've listened to, but it's nothing but a mono speaker with a little kick to it. Siri is,,,,,,well typical Siri, misses a lot of requests no matter how clear or precise I speak. Speaker is way overpriced, and personally could not see buying another Homepod just to create stereo, the cost would be insane. Everyone is not the same, what I may not like, someone else is excited over.,,,,,,With all the positive reviews, I tried it myself, and soon realized this is one time the reviews just missed it. I have to wonder, with all the positive reviews and carrying on about how great this speaker sounds, it really makes me wonder what were these people listening to before they purchased the Homepod,,,,hmmmm maybe a transistor radio or a one piece ear plug. Don't take my word for it, try it yourself.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Shadows of greatness, body of incompetence

    Posted
    nlaughter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve been an Apple user for over a decade, and as someone that made a career making iOS apps, I really hoped the HomePod would have stepped up the game for personal assistants. The problem isn’t necessarily what it’s bad at (primarily being that it can only be tied to a single user), it’s that it isn’t particularly good at anything beyond just being a great speaker. The voice commands work decently enough, but there’s such a vast lack of compatibility beyond texting/calling somebody that it’s essentially a voice-activated speaker phone + weather announcer. Pair this with its inability to determine users based on who’s connected to the same Wi-Fi, vocal signatures, etc., and this device will leave you underwhelmed. The audio quality is bar none, but without better features, your money would be better spent elsewhere.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sound BUT also device issues

    Posted
    iCastle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have two of these in my home. I own many Apple products so it makes sense I would have this product as well. Also, I do subscribe to Apple Music. It's a beautifully design product and the sound is amazing. However, it's UI is still a little buggy at times and most recently wifi connectivity issues have started up. It may very well be my AT&T internet but all other non-apple device's (expect for Amazon Echo) work without any issues. I believe it has something to do with the 2.4 vs. 5 ghz. dual band technology. Apple products seem to bounce around back and forth resulting in lost connection. I'm forced to unplug and reset and it's becoming annoying. This also happens to the Amazon device.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Sound, Not quite complete

    Posted
    Bart
    • My Best Buy® MemberMember

    I bought the Home pod for my parents for the Christmas exchange. The Black Friday Best Buy price could not be beat. My parents love being able to listen to music, podcasts and *some* phone calls though the Home pod. It is an excellent device except in the phone call area. The phone call portion does work for ONE Apple ID. However, the Apple website (https://support.apple.com/en-us/HT208341) implies that other Apple IDs can route phone calls through the Home pod. We even called Apple support and were informed that only ONE Apple ID could make phone calls. Again, leave it to Apple to make a product that not only looks amazing but sounds amazing. Its just it doesn’t work as well as implied. Hopefully in the future Apple will fix this.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Feel like I was tricked

    Posted
    SmileBigForJon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought my mom two of these for Christmas, and she loves them especially that they can hook together and work as one as a stereo system. But I was also promised a gift of three months of free Apple Music, And when I went to redeem it, I was given a telephone number to a recorded message saying they had run out of activation codes and didn’t know when they were going to get more. I was really excited about the three months free so that my mom could try out Apple Music To see if she liked it before she had to purchase a subscription without knowing what it was. If You can’t deliver on your deals and incentives, then don’t offer them. I have a bad taste in my mouth about the whole thing.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Half-baked as a smart speaker

    Posted
    ReelVideoMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    As an Apple fan it pains me to not recommend the HomePod. Now as a speaker with Apple Music it is fantastic and if that is what you want you should hands down purchase one. I have Apple Music and it integrates and sounds amazing on the Homepod. What is frustrating is the weakness of everything else. It constantly misunderstands (except oddly with Apple Music commands) the queries given to Siri. It frustrates me when my iPhone and Hompod fight for control (Apple needs to get their act together on this). It's a nightmare using it with the Home App (although I don't know if this is an issue with my Phillips Hue Lights, the Homepod or both). Bottom line if you must have the best speaker for Apple Music this is for you. All others: what till Apple makes it more useful and stable.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Could be better if Apple fixes the software

    Posted
    tkendel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Continuously dropped AirPlay connections when playing from other iOS devices; I never had these problems with BlueTooth speakers. AirPlay from a Mac works much better, from an AppleTV is worse (the AppleTV always forgets what device to play audio to). These are software problems that will hopefully eventually get fixed. What's not fixable: there's no AUX input and no Bluetooth connectivity, i.e., with non-Apple devices or legacy audio equipment, these speakers are useless. Not what you would hope for with such expensive speakers. The sound is okay, but for this money you can probably get better sound elsewhere.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not a breakthrough

    Posted
    OriTux
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a really silly purchase. $350 for a non-stereo music system is kinda stupid. Sure, it sounds better than the Google Home Max or new Amazon Echo, but the Max is a low bar and the Echo is a third of the price. Not that big of an achievement. Pros: -Decent sound for a non-stereo speaker, but won't fool anybody into thinking there is a large soundstage, even with its technology. -Best microphone sensitivity; a regular volume of speech will trigger the Homepod at max volume, very impressive Cons: -Expensive -Worse than 2 Sonos One's, which provide true stereo -Extremely limited music streaming service support

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed

    Posted
    ChristianHT

    I pickup a iPhone and fell in love ended up replacing all the family's phones with iPhone's, replaced all Android tablets with iPads and brought the new Apple TV to replace my Nviada Shield. I wanted to replace my Google home with the HomePod but it doesn't do much! It plays music from Apple Music and supports some basic Smart Home features like turning lights on and off noting much for $350! While the sound is good the HomePod needs to do a lot more for this price. I really wanted to love it but its going to get returned and waiting to see what Apple decides to do with future updates for now I will stick with my Google Home and my Mini's.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Sounds great, but otherwise troublesome

    Posted
    WMcK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’m very impressed with the sound. It sounds like a subwoofer is attached, producing rich, clean bass. However, since I hooked it up, I’ve been having a problem keeping it connected to the internet. I have a powerful router and it’s not that far away, and other other items in the room, such as my iPad, have no problem maintaining connection. But at least a couple of times a day, I will ask Siri something and it will say “working on it” and finally “I’m having trouble connecting to the internet.” Also, very disappointed in how few smart items the HomePod Control. I’ve kept my Echo because it controls my entertainment system and Dyson fan, and the HomePod does not have that capability.

    I would recommend this to a friend