Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.9 out of 5 stars with 257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the iPad Pro 12.9-inch (2nd generation) for its expansive screen size, ease of use, and strong performance. Many appreciate the long battery life and excellent camera quality, while also noting the device's relatively light weight. Although some find the cost to be high, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 257 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    An excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has enjoyed her apple iPad for years, but has her macular problems with her eyes got worse I thought the larger iPad Pro would be a bit better. I was right, as rare as that might be. She found the increase is screen size was a significant help with her games and Kindle books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has helped my productivity so much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally brought the iPad Pro from Apple in April and then this summer it got crushed under a seat. I depend on this daily and my quickest recourse was to purchase another. Best Buy had an open box in mint condition that was $250 more than shipping the damaged one back to Apple to eventually ship me a replacement. It was $130 cheaper than a brand new one and I was back up and running in a couple hours. The Apple pencil with Goodnotes and PDF Expert make it easy to annotate and take handwritten notes. Along with DevonThink, the PDF annotations and the text interpretation of my handwritten notes are available on my Mac, iPhone, and iPad. The game changer is having handwritten notes show up with related emails and documents within DevonThink searches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the road

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second I-Pad Pro. Does all I need keeping up with my business. Great with movies. Has fast graphics and sound. Wish I had know Apple was coming out with a thinner, lighter version before I bought this one. Love the Wi-Fi + Cellular. So much better than using a Hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big Ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting a LTE ipad for a while now. Finally upgraded to the 12.9 inch and am very happy with that decision. This replaces the 1st gen Ipad pro that I have been using for several years. Set up was a breeze and I was up an running in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPad to have! I always like to update mine and ever since I have gotten this one, it has been my absolute favorite. I definitely would recommend buying this iPad if you have been wanting to update yours or just grab a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Porsche of tablets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large 12.9" screen is great for people who want a hybrid of sorts between a tablet and laptop. The crystal clear display is amazing for movies. Operates just like all of the other IPads so the user has very little to learn if they are already familiar with Apple products. I definitely recommend for anyone who cant decide between a tablet or laptop and even for older folks who are being introduced to modern technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. It was an excellent bargain. It was well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Great ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless, very quick transition from one app to another. Big screen makes it easier to multitask with split screens. iOS is very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy Peasy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Apple user, this is as easy to learn how to use as knowing how to operate my iPhone. The large screen will provide a great view of marine charts and weather graphs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, big fan of IPADS. Hardly use my computer any longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got a MacBook when she was a freshman in college. She loved it, but found it to be very heavy carrying it around in her backpack. Now she is a senior and she has been having significant neck and shoulder issues, so she needed to do something about her computer. She decided that an iPad Pro would be the best solution. She has been using it for a few months now and is loving it as a replacement for her computer. She also has an Apple pencil and can take notes in the conventional way on the iPad. When the class has a Power Point presentation that they can download, she does that and then can mark up the Power Point. She is also a musician and uses it to display her music on it, too. It was a great choice! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product, and lots to learn, but, I'll do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only say, that the intent of this purchase is not to buy a laptop. I don't need all the look ups and web power. For what I'm going to use it for, I think it will be superb.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Ipad to move from a small iPad to a bigger size and also as an attempt to replace a desktop I always use. So far so good my expectations have been met and some!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't tell the difference between this and the newer 2018 iPad Pro. I use lightroom and its great for flipping through pictures while commuting or on the plane!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice larger tablet that works like a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my iPad Pro 12.9. I love it because of the larger screen and I don't like it because of the larger screen. I need the larger screen for most of what I do on a computer but there are times it being large makes it harder to hold than a smaller screen iPad. In the long run the larger screen outweighs the other inconveniences of it being large. I do not regret getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent pad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple products have been “as advertised” , exceeding expectations. The service at Best Buy far exceeded my expectations... Knowledgeable, polite, and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12.9” iPad Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to this iPad 256 GB due to unavailability of 64 GB model. Loving it! Won’t have to worry about taking toooo many pics @ summer family events. ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter so I haven’t had much experience with it but it’s big enough she doesn’t watch her tv anymore and loves to draw with it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the purchase and love the iPad. Its just awesome. Bigger screen and picture quality are excellent. Nothing gets close to Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Not A Laptop Replacer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought his would be a great device to replace my 13 inch Laptop with, but no so much. It's a great device to watch movies on when traveling.

    No, I would not recommend this to a friend
Sponsored