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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1181 reviews

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  • Ease of Use

    Rating 4.8 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers are pleased with the iPad's user-friendly interface, praising its ease of use and user-friendly screen. They rave about the stunning Retina display and appreciate the convenience of having numerous apps available. While some find the price to be a bit high compared to other brands, many are satisfied with the excellent battery life and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,181 reviews
  • Rated 5 out of 5 stars

    Great Gift!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fully charge my battery once very two days. I use my iPad every day after work to play games, read books on my Kindle App, look up recipes and listen to music. The sound quality is good and the volume is surprisingly loud. ANY video or movie looks awesome on the screen! I use Netflix a lot, and I'm always outside so it's like having a small TV wherever I go. My boyfriend bought it for my birthday and it was an amazing gift! Would definitely recommend it! I also got the Otterbox case and even though it's a little bulky, I trust the Otterbox brand and it looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tablet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ipad, i watch movies and navigate on it, ii use facebook almost everyday and my 2 year old baby loves to play, learn and watch her movies on it, I have a lot of books on it too. I check my emails and pay bill with it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best pad yet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with the original iPad and thought it was great as time went by apps began to require more along with websites being bloated causing the iPad to seem slow. I bought the iPad 4 and this thing is very fast along with the great retina display which is obvious when viewing photos, movies and music videos. I suggest getting the 32GB if you love music and movies it will eat up space fast. Another advantage to the newer iPad is a lot better wireless especially 802.11N. The addition of the cameras is great if you use Face Time along with the Siri addition. I also like the Lightning connector since you can plug it in either way there is no top or bottom. it is also noticeably lighter than the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers on expectations.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad with Retina Display is fast, relatively easy to setup, give you access to a million apps and has a beautiful screen. Overall battery life is good and very intuitive to use. I was surprised by quality of the pictures it takes and built in speakers. Overall recommend getting at Best Buy and doing a price match with Walmart, Target or Amazon.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fairly easy to use

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Price I feel is steep as compared to other tablets which are available. Great screen and the battery life seems good. I wish it had a manual so that you have a hard copy while your learning all the features. Printing it online is time consuming and requires too much paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid update from iPad 2

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was offering a $200 gift card for the iPad 2, making the upgrade to the latest iPad almost a no-brainer. I did take the plunge and upgrade from 16gb to 32gb as I was hitting the memory barrier on the 16gb model, and the auto-focus camera is WAY more important than I ever thought it would be, what with things like scanning of checks for deposit and such these days. The faster processing speed is noticeable in some applications, but I've never found the iPad 2 to have problems with speed. Oddly, the highly-touted Retina Display is not that big a deal with me -- I just don't see the difference in most day-to-day activities. I'm sure those to use the iPad for things like playing games would notice both the speed and the display more than I, but my use doesn't send me in that direction. Overall, a solid update from the iPad 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent apple product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product, haven't use any of the other tablets . Easy to use, supper fast, great picture .and with the 32gb storage there's plenty of room for apps, music, books, movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad retina - it doesn't get any better than this!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the pinnacle. Fast. Long battery life. Awesome retina display. Set up and transfer of content from iPad 1 could not be easier or quicker. Unit comes ready to use out of the box. Apple has it figured out!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The speed is amazing!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted an iPad from the time they came out but I just couldn't justify the price, especially since I already own a Mac. I've recently become an avid reader & having to wear glasses was a pain. I knew I wouldn't be happy with just a "reader". I knew I'd want to be able to do everything else I normally do on my computer so I broke down & bought the iPad. I'm so thrilled to have it! It's extremely user friendly & so fast! I love downloading my books & reading them w/out glasses! I love the touch screen too! I'll be going on a cool vacation soon & will be using it to take photos & videos! I can't wait to see the results. I take my new toy with me just about everywhere I go! I love it that much!!!!! I love all my Apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen image quality, easy to use although getting iTunes to sync the appropriate amount of content like music, videos, apps, photos to the amount of memory can be a challenge. Although it's still a little heavy for its size, its still much lighter than a comparable laptop and for personal or traveling needs can get you by without a full laptop for a few days. Movies look great on it, built in speakers are actually very good. Battery power is no issue, lasts all day and then some. My kids, 8 and 12, both use it often for playing games, watching movies in the car, doing homework, etc. great to be able to reach down onto the coffee table, pick it up, and get right to what you want with no boot up as with a laptop, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first iPad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad type device and I went for the iPad 4 with retina display. The screen is fantastic! I can read from this screen for hours without the regular 'computer' eye fatigue. There are a lot of neat apps and this thing is very simple to use since it is all touch screen. Battery life is outstanding. The screen will rotate 360 on most apps, so if you lay it down and pick it up, you don't have to orient it. It's not heavy but is heavy enough to have a 'quality' feel to it. Apple stuff isn't cheap, but I've never had any problems with my iPhone and hope my iPad is just as reliable. Best Buy had 18 month financing which made this a no-brainer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device to use

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really, really like my iPad 4. I have had 2 different types of Kindles, this is my first iPad and I am thoroughly enjoying the way it gets around in my Bible programs. It searches better and looks things up quicker. Also works quickly in reviewing and deleting emails. HIGHLY HIGHLY RECOMMEND IPAD. I REALLY LIKE MINE. (Of note, thought it was an iPad Air as didn't know anything about iPad when ordering but was an iPad 4. Still a good product for me. When I can afford to buy another it will be an iPad, probably an iPad Air. Apple makes good products!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the front and back camera

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the convenience. The I-books app is wonderful, I have everything at my finger tips. It is so easy to use. The Retina display is awesome. 32GB I will never run out of space. My daughter bought a kindle fire and took it back when she saw my I pad. There is a big difference. So you pay more but it is worth it. The features are so much better. I really love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPad. It is thinner and lighter weight than the original iPad. Easy to use and much quicker than older model. Love the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned out to be a game changer in our household. I rarely ever use the desktop since this purchase. Great size and feel and hands down better than a laptop for our use. Battery life is excellent as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - wish I had purchased one earlier

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPad primarily for work while I travel, but have used it just as much at home and for personal use. Battery life is excellent. and it is so much more convenient to use than a laptop for so many things. Really impressed by how easy it is to read email, keep up with appointments, check contacts, keep notes and surf the web. Slowly adding apps that add to the power of the iPAD. Screen is crystal clear and also takes great pictues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tablet for a student

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am greatly impressed with Apple's revolutionary tablet. From it's multi-tasking features to its bright fluid retina display, the iPad is now the standard for tablets. Compared to all of the other tablets I have used the past, the iPad is lightning fast and has an amazingly long battery life. The only downside to the iPad is that it doesn't have a SD card slot. But overall the iPad is best tablet in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to see than my iPhone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the viewing screen, so clear and crisp. I just love viewing my pictures and taking them. Also the Facetime is much better than my iPhone. It is great to see my grandson and read to him. No delay in transmission of picture or sound. The speed is helpful in googling information. And the apps download quickly and such a variey. My grandson loves playing games on the iPad. It responds quickly during his eduvcational games and of couse the playful games. The sound quality is great. I love listening to my son's new songs he has written. Again no delay in transmission of picture or sound on video's. I am so glad I purchased one that I went back and purchased a second for a Christmas gift. So my daughter has one so Facetime is so much better than on our iPhones. We are Apple people. I love your products compared to the others on the market. Keep improving these items and sho knows what will be the next BEST thing on the market. Thank you for your creative minds so I can enjoy seeing my grandson on Facetime instead of just hearing his voice on the telephone. They grow so fast and we don't live near each other so this is the best way to stay connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How have I ever lived without an ipad?

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Popped this bad boy out of the box and was up and running in just a few minutes. It's super fast, has glorious picture quality, and is so easy to use that even my technology challenged husband was able to figure it out with minimal swearing. We freakin love it and take it just about everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is amazing. Not only is it nice and light but the screen is nice and clear, the colors are vivid and it's very easy to use. I run an eBay business and it works great for when I need to check my emails and reply to questions. When I am not using it for my work I love playing game on it, and just plain messing around. Much better than the iPad 2 that I had.

    I would recommend this to a friend
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