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Customer reviews

Rating 4.7 out of 5 stars with 615 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone 12 5G 64GB's camera quality, noting improvements over previous models. Many also appreciate the phone's size, battery life, and ease of use. Positive feedback also highlights the 5G speed and lightweight design. While some users initially found the lack of a home button challenging, the overall response to the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 615 reviews
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast, and easy to operate. Holds battery charge for a long time. I have not had dropped calls since I upgraded from my IPhone 6.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 is great size. ,also 64GB is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone !!! The camera is amazing and so is the sound. Before this phone I had the iPhone 7 Plus and it was a good phone but apple did amazing with the iPhone 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone!! I haven’t had an iPhone since the 4. So it was a big change for me going back to apple. Dropped in 2x on concrete at work 5+ ft high. And barely a noticeable mark at all. I don’t even use a case..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 5 out of 5 stars

    11 Pro to 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this year, Apple didn’t give me a reason to get the Pro model iPhone. Really, they didn’t give hardly anyone a reason to get the Pro model iPhone. And...that’s not a bad thing! Instead, they made their regular 12 basically just as good as the Pro models. So I got the 12 to replace my 11 Pro and lowered my monthly payment in the process while getting the A14 chip and updated camera hardware! Win win! While being a bit larger(really just taller) at 6.1”, the 12 is substantially lighter than my 11 Pro was. The glass back and aluminum body are VERY grippy! Which gives me confidence while holding it while I wait for my Dbrand skin to come in the mail. The screen is the same as my 11 Pro was and some icons are a bit bigger due to the display size(not a bad thing). In fact, I’m actually finding it a bit easier to type on the 12 because the keyboard is a just bit more spaced thanks to the larger display. Colors are beautiful and accurate. Text is very sharp. The OLED panels on the iPhones that Apple calibrates are fantastic! So far, I haven’t had a single hiccup from the A14. It’s noticeably faster than the A13 was in my 11 Pro by about 20% I’d say in normal use switching between apps and such. Operations feel smoother. It’s a pleasure to use! I’m not a mobile gamer but I expect top notch performance from this beast if I choose to. I’ve also noticed that so far, the A14 doesn’t seem to get noticeably warm like the A13 did. And being that the A14 is built on a 5nm process(which is NUTS for a mobile device), this chip will be rock solid for the next 3-4 years! So far, now on my second day of use, battery seems great! I used the 12 almost all day yesterday and ended the day with over 30% left. I suspect I would’ve gotten over 7 hours screen time. And the phone is still calibrating with my use so I also suspect it’ll get better within a month or so. My 11 Pro regularly got 8-10 hours of screen depending on use. The cameras on the 12 are noticeably better than the what I had on the 11 Pro. All of them(wide, ultra wide, and selfie) are more color accurate and VERY crisp, producing some EXCELLENT shots. I did lose the telephoto going from the 11 Pro to the 12, but I rarely used that camera anyway...(it wasn’t the greatest) The aluminum build of the 12 feels VERY premium in the hands and the throwback design to the iPhone 4/5/s is definitely a nice and welcomed refresh. It’s definitely easier to pickup from a flat surface than my 11 Pro was... I felt I had to gorilla grip the 11 Pro every time I picked it up so it wouldn’t slip due to the rounded sides... So far, reception on the 12 has been EXCELLENT and noticeably better than my 11 Pro was by a signal bar or two. Granted, it’s the weekend and I haven’t left home as I’m just relaxing from the long work week. But just at home, I’m noticing better reception. Which is nice. So far overall, the 12 is a nice upgrade from my 11 Pro in overall speed, fluidity and camera performance. Personally, I just don’t see the point in getting the Pro models this year. The 6.1” display of the 12 is about my max screen size I’d go. If Apple made the 12 any larger, I would’ve skipped it... the 5.4” mini is probably super cool and really nice to hold, but a bit small for my taste and it would’ve been a downgrade from my 5.8” 11 Pro. It might make a nice Christmas gift for the fiancé though! And the monster 6.7” 12 Pro is just ridiculous to me despite the upgrades Apple made to the cameras to try to get people to buy it... the 12 is the absolute sweet spot in the lineup and I see Apple selling MILLIONS of them. Oh, and a quick note... if you’re upset about the charger brick and headphones being removed from the 12 lineup this year. Seriously, get over it... almost everyone is wireless these days or has headphones laying around. I’d suggest getting the Gen 2 AirPods. You won’t regret that purchase. They’re great truly wireless headphones. As for the charger, most people these charge wirelessly... get with the times... a wireless charger can be had for about $30. And nearly everyone has a USB charging bricks laying around... Anyway, if you pickup the 12, you won’t regret it. Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great phone and silky smooth operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my iPhone 12 today. Nice and light and easy to hold in one hand. Screen is very sharp and colorful. I was coming off of a old iPhone 6s and the new a14 processor screams in performance over the old phone. I have already used it for my business and it has saved me considerable time in looking up pricing and inventory levels. If you are in need of a new phone that works quickly for google searches this the one whether you are on a 4 LTE network or 5G. No experience yet with the new 5G, but on my days off this week I plan on looking for locations that have that service and will update everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Helpful...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a new phone for my daughter...It is better than her iPod, so she is happy! :) It works!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    iPhone 12 Product Red 64GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone XS Max, this iPhone 12 is worth the upgrade. I always wanted a product red iPhone, but the pro phones never get the red treatment. So I figured I try something different and go with the iPhone 12 product red. Going from the Max to the 12, the screen difference isn’t that far off. Now that the 12 has an OLED screen and not LCD its even better. It doesn’t feel massive or heavy like the Max. It’s more compact and lightweight, takes amazing photos especially night mode. As for 5G... ehh. It’s ok. It is somewhat faster than LTE. I’ve yet to experience 5G UW. I’m sure 5G will be stronger by next year. If you’re coming from a Max phone and are thinking about getting a 12 you should consider it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Somewhat satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new technology in the ease of use is great, the reminder feature is very useful. Pictures are bolder in color. The 5 g capability allows for safer internet connection. The wider screen in comparison to the iPhone 7 is a plus, more surface area to accommodate information. A downside to this phone, no adapter for the phone cord. The user is force yo make an additional purchase to connect the phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size, Speed

    Rated 5 out of 5 stars

    Awesome iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 12! Upgraded from the 11 which I also loved but wanted the OLED screen, new and faster chip, and the new squared off body. Couldn't be happier with my choice! I got the white and it looks awesome! Love the screen size, not too big, not too small. It's the sweet spot as far as size goes. Great camera as well. Highly recommend! You won't be disappointed with this upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Great, but I expected more.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice upgrade to my iPhone 6S Plus. The camera is great and I love the extra storage, but everything else is practically the same as my older model. It takes some getting accustomed to a missing Home button, but accessibility features allowed me to make a digital replacement. Phones are SO expensive, so I only upgrade when I absolutely need to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    An incredible iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a 7Plus for approximately four years and was in need of an upgrade even though it lasted as long as the four previous Samsung phones combined. This 12 is fast as hell and has an incredible battery life and I don’t know how I got by without the 5G. Not having a home button took a minute to get used to but I didn’t even miss it after a day or so.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    5G, rounded design, A14 Bionic chip hit the spot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS was the 5G phone I was waiting on! Though 5G will still not be prevalent for another couple of years, it is nice to see when you hit a 5G spot and experience the speed of the new Iphone12!! The design does feel nicer, though I have a case on mine, so not sure if that really matters. The A14 Bionic chip creates a seamless, speed improved experience for those who are looking to upgrade to a faster phone (I held on to my iPhone X)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Apple magic!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone rocks. It’s light, easy to hold thanks to its new squared shape. The speed is ridiculously fast. 5g and wifi 6 future proofs the phone. Love the new accessibility feature where you can tap two or three times on the back of the phone and do something like turn on the magnifier, take you home, do a screen shot. It’s a large list to choose from. Easily Apples best phone ever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great upgrade from an iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was lighter and felt so much better in my hands than my XR prior to it. The screen looks so much better with the oled panel and battery life has been good for me. The only downside I can really think of is the price was a bit steep, but at least iPhone's tend to retain enough of their value to be useful when upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone12white

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone! Upgraded from iPhoneX(2017) to the 12. This new redesign is amazing, def feels good in hand. And not to mention its fast..FAST! The color white looks amazing, very pleased with my purchase, def worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great for mobile gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old 7Plus was in need of replacement and this is an incredible upgrade. It’s fast, the screen is crisp, the battery life is great and the 5G is a must have. Mobile gaming is great on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgraded to IPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new IPhone 12 is awesome. I'm still learning the new features as my old phone was ancient (IPhone 6). I needed to upgrade to be able to download apps. I can't believe how this new one with 5G is so much faster, lighter, brighter. What took me so long???

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Iphone 12 64GB

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good iPhone, i.e. good price, good camera and long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Iphone 12 Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and sleak style. Easy to use and has great updated features so I can do everything from my phone. Just do not like that we have to purchase a cube seperate as it does not fit in the old ones from older phone.

    I would recommend this to a friend
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