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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.8 out of 5 stars with 212 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the iPhone 14 128GB's excellent camera quality, long battery life, and ease of use. Many appreciate its attractive colors and find it lightweight and easy to handle. Positive feedback also mentions the phone's performance and ample storage. The sleek design also receives praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 212 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New Pro14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easier and better cameras, water resistant, Face ID, long battery life, good performance, good screen, durable and easy to hold, long software support.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Great photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery life and reasonably simple to use, only complaint are the weird bugs that happen from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    about my iphone 14!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it had good quality, works like a charm! no mess ups at all. XD it’s just so perfect and spectacular and i love it so much. xoxo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phones and costumer service team representatives

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identical to an iPhone 13 with new features. I am in love with the Starlight color, it is spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very fast service. I was extremely impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Power of Innovation with the iPhone 14 128gb

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 14 128gb from Best Buy, and I am absolutely thrilled with my purchase! The sleek design, impressive camera quality, and lightning-fast performance have exceeded all of my expectations. Not to mention, the customer service at Best Buy was top-notch, making my shopping experience even more enjoyable. I highly recommend the iPhone 14 to anyone looking for a reliable and cutting-edge smartphone. Thank you, Best Buy, for providing such an outstanding product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is a very good phone for the money, offering improved cameras, a faster A15 Bionic chip and fun Action mode for video capture. But at this price, we’d like to see a telephoto zoom and 120Hz display. Some may want to get the iPhone 14 Plus instead for its larger screen and bigger battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great Phone & Great Buying Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, just the right size, lots of storage, runs fast, great camera too. The Best Buy associate was very helpful in answering our questions; as most people know, the carrier's terms and pricing plans can't be confusing but our associate helped navigate thru it all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Easy upgrade from ancient SE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the iPhone 14 when I learned that my ancient iPhone SE no longer worked as a telephone because of global network upgrades to 5g. The SE doesn't work on 5g. Thanks to T-Mobile for that wonderful surprise. One day the SE quit as a telephone. The 14 is amazing. Fast, great screen resolution, amazing photos and movies, base memory is likely more than I'll ever need. Apps run fast and I like that I can get basic info like temperature, stock market, calendar + other info off of the Home Screen without a need to log in. Best Buy staff was very supportive and helpful with transfer of SE files and basic setup. Battery life is way beyond expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a stand out color of Red. I purchased the iPhone 14 for the features and the phone overall feels and looks like a quality phone. I really like the simple design and easy to use features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Beat up to date iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite weight phone, clear pictures with camera, battery last long

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 14. It wasn’t too expensive. It’s easy to access everything I need and it’s so simple to use. It’s not a pro cause I don’t like a big but I like it because it fits perfect in my pockets in my purse. It’s easy to get to learn easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    No Surprises: a great iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, it’s an iPhone, so it does everything you expect it to the way you expect it to. The battery life is excellent. The screen is bright and legible. The camera takes terrific pictures and phone calls are clear. No surprises, and that’s a good thing. It just works.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best for its price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from and older gen iPhone to the 14 and it was the best thing I’ve done. The camera on it was so crisp and the battery life would last me 2 days. I think this is the most bang for your buck iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy & quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and a quick easy pick up. Adding this to my current plan was easy and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    My Happy Days!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Apple makes it easy to use with friendly easy to understand suggestions and instructions. Great Picture & sound. The store staff at Best Buy were friendly, knowledgeable,patient & respectful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    iPhone 14 standard - a good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, unlike my last iPhone (which was the iPhone 8), I can go 2 or more days without charging this. Also, it's much faster at pretty much everything. Glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very happy with iPhone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced iPhone 13 Pro with iPhone 14. Much lighter and thinner. Faster processor is noticeable. Best Buy did a great of transferring everything. Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    As advertised with some minor annoyances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - set up with eSIM was a breeze and it did not require calling anyone - build/screen/call/cameras quality - decent shade of yellow on the back - Apple's "Move to iOS" app worked to adequately transferring data from Android to iPhone but that's out of scope of this review Cons: - the side stripe is like more gold colored instead of yellow - bezel could be a tag bit narrower - not USB-C - bulky camera bump - stock keyboard - text messages could not be transferred to my car even though my previous Android of 5+ year old had no issues (car's software should be the latest) The cons are not showstoppers, just minor annoyances.

    I would recommend this to a friend
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